Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Royal Oak
Calgary, AB
46 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
46 Reviews of Audi Royal Oak
November 17, 2020
Recently purchased a new vehicle from RO- Audi. Excellent experience with Cory Watson in sales. He communicates very well. He made me aware of new buying opportunities in a timely manner and loo Excellent experience with Cory Watson in sales. He communicates very well. He made me aware of new buying opportunities in a timely manner and looked after us without being aggressive or pushy. I would definitely look at purchasing a vehicle from RO - Audit again. More
by kokaneegolfer
Employees Worked With
Cory Watson
Helpful September 25, 2020
The entire service department here is outstanding. My wife's S5 had developed some electrical/module issues, from the moment that I brought it in the service manager Kenton was prompt and attentive and i wife's S5 had developed some electrical/module issues, from the moment that I brought it in the service manager Kenton was prompt and attentive and initiated servicing quickly. Regular updates were texted to me keeping me aware of what they had found out. The issues were all identified and fixed getting me on my way back home sooner than expected. The service technician was very polite and patiently explained how he was able to painstakingly locate and correct each issue. Not to mention at the end of the day top the management decision to mitigate the service which disappointingly was not covered by Audi warranty, sent me on my way very satisfied. More
by Mudman
Employees Worked With
Kenton
July 14, 2020
Detailing I recently had my truck detailed at Royal Oak Audi...Father's Day gift from my kids! I found out the detailer was a person named Brendan. This was by I recently had my truck detailed at Royal Oak Audi...Father's Day gift from my kids! I found out the detailer was a person named Brendan. This was by far the best detail I ever had on my truck! He even got under the back seat flip part, storage section. Not a spec of dust or grim anywhere! My truck looked and smelled like new. It had 5 years of sweaty rugby players hopping into the back seats and now you would never know it! I will definitely be bring my vehicle back Royal Oak Audi and making sure Brendan is the guy who details to it. Jason A More
by jsarrell
Employees Worked With
Brendan in detailing dept! Awesome
January 28, 2020
2012 A6 Headlights As usual I ( and the car ) received excellent and prompt service I always seem to have new and different malfunctions This time the self leveling As usual I ( and the car ) received excellent and prompt service I always seem to have new and different malfunctions This time the self leveling feature for the headlights seemed locked in a extremely low position About 3 car lengths of road illumination on low beam No failure found in any systems but the headlights were realigned Will check performance tonight Car was ready very quickly and cleaned Experience with my Q7 and A6 regular service was likewise very good More
by WayneS
Employees Worked With
Scott Barker
January 22, 2020
Service was excellent to deal with when I brought my car in. Thy did a great job fixing the problem and taking care of my S5. Kristie did an excellent job setting up my service appointment and helping me in. Thy did a great job fixing the problem and taking care of my S5. Kristie did an excellent job setting up my service appointment and helping me pick up my car. They were both very nice too, thank you Audi Royal Oak. More
by Jonathan
Employees Worked With
Kristie
October 10, 2019
I brought my Audi In for winter tire install - one rim was damaged and had to be sent away for repair. The winter tires were part of the deal when I purchased the 2010 Audi this summer. They stood behind was damaged and had to be sent away for repair. The winter tires were part of the deal when I purchased the 2010 Audi this summer. They stood behind the deal and covered the repair and set of wheel studs needed Thanks Scott and Malcohm More
by Terry
Employees Worked With
Scott Barker and Malcolm mcgann
September 28, 2019
Excellent experience Probably the easiest and most pleasant new car purchase I have experienced. Dave was excellent, very professional and actually convinced me to buy a s Probably the easiest and most pleasant new car purchase I have experienced. Dave was excellent, very professional and actually convinced me to buy a slightly lower model that better suited my needs. Discussion was open, honest and enjoyable. Very impressed with my new Q5. Looking forward to many years of quality driving. More
by R Jones
Employees Worked With
Dave Ramsay, Scott, Jody, Willie
September 22, 2019
Ordered 2020 Q3 I have been dealing with Malcolm and Alex, both have been outstanding. Went for test drive with Cory, very knowledgeable about Q3. Even though I was o I have been dealing with Malcolm and Alex, both have been outstanding. Went for test drive with Cory, very knowledgeable about Q3. Even though I was offered the 2019 for test drive on my own, I would recommend going with either Malcolm or Cory has there are so many new features. So far I am extremely happy with my experience at Royal Oak More
by BVver
Employees Worked With
Malcolm, Alex, Cory
September 09, 2019
Salesmanship Salesman Malcolm Mcgann never pressured me with upselling type approach or those little side comments like “we have 3 other people waiting in the wing Salesman Malcolm Mcgann never pressured me with upselling type approach or those little side comments like “we have 3 other people waiting in the wings to make a deal .....” He worked to get me a deal that I felt was fair Besides buying a car at his dealership I will bring it back for service and work etc More
by Terry
Employees Worked With
Malcolm mcgann
June 17, 2019
Bad service experience after being loyal customer for 5 year I came to this auto shop specifically because of the Audi brand, but I was incredibly disappointed in the service. I was having problems with my Audi I came to this auto shop specifically because of the Audi brand, but I was incredibly disappointed in the service. I was having problems with my Audi 4 low oil pressure. To solve the issue they recommended cleaning the engine. They cleaned the engine but charged me 6-hour work $2600 without showing their hourly rate on the invoice. After this expensive cleanup, the next day the low oil pressure sign came back. I took the car back to them but their response was very passive and slow, after 7 days of waiting they recommended to have another 14 hr work estimated to cost $6500. I was expecting really friendly service, fair pricing, someone to clearly explain the problems with my car to me and to drive away with the car fixed. Unfortunately, I experienced none of these things. It was really frustrating to be treated this way. With all their electronics loaded types of equipment could"t configure out why their expensive repair didn’t fix the problem. Instead, they told me over and over that there is no guarantee on fixing low oil pressure. The car was in their shop for 7 days waiting for diagnose result and still not sure if it can be fixed. I was tired of waiting and asked if I sale the car how much they can pay me for my Audi 4 2013 with 98,000K I sell the car. The sales manager said $500.00, which even cant cover the new tires cost I put n the car. After I got my car back that bumper was damaged at their shop. They denied arguing that the damage was done before the car came into the dealer. Its totally bad service. More
by Girma Lulu
Employees Worked With
Brayden
