Audi Royal Oak
Calgary, AB
45 Reviews of Audi Royal Oak
- Delivered a car with a huge scratch on C pillar.- - Delivered a car with a huge scratch on C pillar. - Delivered a car with a license backplate broken which make impossible to unscrew the license pla - Delivered a car with a huge scratch on C pillar. - Delivered a car with a license backplate broken which make impossible to unscrew the license plate. - Took 3h to wash a car and to do a first service (oil change, inspection) and gave reason that it’s because of Covid it has unexpected delays. - Don’t know how to wash a car. First time they didn’t dry up my car and second time, they did dry up but they didn’t even wash the wheels. - Don’t take accountability of their mistakes. Would avoid at all cost and don’t give your car at their detailing department. More
Just bought a new Q3 for my mom, Kim was a terrible representative and would not recommend. I expect more from AUDI, she did not represent the brand at all and am disappointed. representative and would not recommend. I expect more from AUDI, she did not represent the brand at all and am disappointed. More
Incredible service, and I didnt even buy from them. I purchased a 2017 Q5 Technik S-Line in a private sale a few days ago. A big reason why I went to Audi was my experience with Cory at Audi Royal Oak. T purchased a 2017 Q5 Technik S-Line in a private sale a few days ago. A big reason why I went to Audi was my experience with Cory at Audi Royal Oak. The vehicle is incredible and the service from Audi has been exceptional, especially considering I didn't purchase anything from them. I will likely return to them to purchase a new Audi when I eventually upgrade. More
Just purchased a preowned Audi Q5. My sales rep was Vince Tran who was extremely helpful. The whole process from purchase to pickup was seamless. Would highly recommend Royal Oak Audi. Tran who was extremely helpful. The whole process from purchase to pickup was seamless. Would highly recommend Royal Oak Audi. More
Super-friendly, welcoming staff. The job got done well and in a timely fashion. Was not charged to troubleshoot the engine light (loose gas cap). The upstairs lounge is amazing - beautiful big windows and in a timely fashion. Was not charged to troubleshoot the engine light (loose gas cap). The upstairs lounge is amazing - beautiful big windows and a great flat-screen T.V. Fun to get a hot drink and hang out in the lounge. :) More
Amazing service. Knowledgeable and non-threatening salesman Cory was professional, easy to talk to and very informative. He made us feel at ease, and knew his cars. It’s obvious he is passionate about salesman Cory was professional, easy to talk to and very informative. He made us feel at ease, and knew his cars. It’s obvious he is passionate about his product. Highly recommended. More
As a recent owner of my first Audi, I chose Audi Royal Oak in north-west Calgary for service for its location. I have been extremely impressed with its amazing staff and service. I commend, in particular Oak in north-west Calgary for service for its location. I have been extremely impressed with its amazing staff and service. I commend, in particular, Kenton Rogerson, Service Advisor, and Kim Van Dyck, Audi Brand Specialist, for their exceptional welcoming and professional services. I have experienced many dealerships over the years and feel I have had the best customer service at Audi Royal Oak, with its friendly, honest and transparent services. Respectfully, Cathy More
Royal oak Audi is a terrible dealership.It is run by Royal oak Audi is a terrible dealership. It is run by bunch of Idiots. I am a health care professional, bought brand new Audi from this dealersh Royal oak Audi is a terrible dealership. It is run by bunch of Idiots. I am a health care professional, bought brand new Audi from this dealership, They sold me a faulty car. It has braking issue from day 1 , they kept changing the break pads for 2 years but could not fix the problem and neither accepted or acknowledged the problem. I fully cooperated with their recommendations for 2 years, finally they offered me a trade with $10,000 discount and gave me a quotation when I went to BMW in the neighborhood for a second opinion (I was given almost same quotation and also I was told that Rick Brewski from Audi said that they will not buy this car as it has breaking issue). I took the Car to Glenmore Audi and had similar experience dealing with them later I learnt that both dealerships have joint businesses and hence no difference and there is a serious conflict of interest. Since I bought a new BMW and never going back to these dealerships. Government need to regulate all car dealerships to avoid public suffering from these scams. More
Great working with Cory, excellent sales person/super helpful. no pressure, informative & genuine. The furthest thing you can imagine from a greasy salesman. Highly recommend! helpful. no pressure, informative & genuine. The furthest thing you can imagine from a greasy salesman. Highly recommend! More
Recently purchased a new vehicle from RO- Audi. Excellent experience with Cory Watson in sales. He communicates very well. He made me aware of new buying opportunities in a timely manner and loo Excellent experience with Cory Watson in sales. He communicates very well. He made me aware of new buying opportunities in a timely manner and looked after us without being aggressive or pushy. I would definitely look at purchasing a vehicle from RO - Audit again. More