Audi Richmond

I chose to go to Audi Richmond because they have a wide range of cars that fit my criteria, including one that had all my desired specs. The sales process was swift and convenient by George Lu, who has range of cars that fit my criteria, including one that had all my desired specs. The sales process was swift and convenient by George Lu, who has a very pleasant attitude. The numbers Audi Richmond presented for the car as well as my trade-in were reasonable and in line with what I was looking for, so the deal was quickly done. The only negative I could point out is some extensive waiting in the showroom before paper work or approvals are processed. The upbeat music helped a little. And, of course, the up-selling of extra cover is always an unwelcome nuisance, but simply part of the game. At the end of the day I ended up with a formidable used Audi Q3 in perfect condition. Overall I can warmly recommend Audi Richmond. More

Jerry and Anna are very professional and helpful. It’s a pleasure experience at Audi Richmond. It’s a pleasure experience at Audi Richmond. More

Had such a pleasant experience with my salesman, Carl! He ensured I was well-taken care of and took the time to explore all my options. He ensured I was well-taken care of and took the time to explore all my options. More

Sales staff is very responsive and my experience for the whole buying process from ordering to delivery is peace of mind. whole buying process from ordering to delivery is peace of mind. More

The sales team of Micheal Chung, and Tony Bishouty (General Sales Manager) were both exceptionally helpful and patient throughout the whole buying process. Also a special thanks to the specialized R8 (General Sales Manager) were both exceptionally helpful and patient throughout the whole buying process. Also a special thanks to the specialized R8 techs that walked me though the mechanical Q&A portion of my newly acquired 2008 R8. Thank you Gentlemen for all your help! More

Extremely poor customer service. Called me by wrong name several times. Didn’t clean inside of car. No appreciation gift … Sirius radio, mug anything. My dealer made me feel like I Called me by wrong name several times. Didn’t clean inside of car. No appreciation gift … Sirius radio, mug anything. My dealer made me feel like I was lucky he was selling me the car. I recommend you go to another dealership. More

The employees at Audi Richmond went above and beyond in their service. We are very happy with our S5 purchase and we are looking forward to continuing our service with the dealership. their service. We are very happy with our S5 purchase and we are looking forward to continuing our service with the dealership. More

Everyone there was very professional and helpful. He took time to explain things. Understood what I needed and quickly helped me find the right vehicle. Aelred was fantastic. Very informative and He took time to explain things. Understood what I needed and quickly helped me find the right vehicle. Aelred was fantastic. Very informative and easy to talk to. Jerry was great. He explained the terms of my financing very clearly and made sure I understood. Keith reviewed the vehicle and was very knowledgeable. More

Everyone was very nice. Our sales person Lucy was very helpful and kind. She was very knowledgeable about the car we were looking at. Our sales person Lucy was very helpful and kind. She was very knowledgeable about the car we were looking at. More

Service was superb, Aelred took great care of us and was patient in showing us all our options patient in showing us all our options More