Audi Richmond

Salesman Jerry Guo was very attentive, knowledgable, polite and patient. Support staff in Finance and insurance were very knowledgable, attentive and helpful. Dealership advertised incentives for rep polite and patient. Support staff in Finance and insurance were very knowledgable, attentive and helpful. Dealership advertised incentives for repeat customers and those financing their purchase but nothing for new, cash paying customers like myself. More

Excellent service. Go see David Tran. Have a couple small problems but he was right on it. Go see David Tran. Have a couple small problems but he was right on it. More

This is my second time buying from Audi Richmond and it is solely Dylan that had me coming back. I cannot say enough words to thank him for how absolutely kind he has been throughout both experiences. is solely Dylan that had me coming back. I cannot say enough words to thank him for how absolutely kind he has been throughout both experiences. He will go above and beyond to ensure that the process remains smooth and will make the day you pick up your vehicle so special with an amazing attention to detail. You can tell he truly cares about putting a smile on your face. If you are thinking of coming to Audi Richmond, you will meet the kindest people. You won’t be disappointed with Dylan, he is such an asset to this team. More

Detailed and knowledgeable customer service. Friendly and dedicated to both their clients and their job. No doubt, I will highly recommend this professional team! Friendly and dedicated to both their clients and their job. No doubt, I will highly recommend this professional team! More

Fantastic experience! Great customer service. Jerry Chi was awesome and took great care of us. Highly recommend! Great customer service. Jerry Chi was awesome and took great care of us. Highly recommend! More

Excellent experience, passionate and energetic dealer Jerry chi, he was so kind and knowledgeable. Good customer service Jerry chi, he was so kind and knowledgeable. Good customer service More

The attention and care we received here was outstanding. Eric Chen truly does go above and beyond to ensure the greatest quality and service. Eric Chen truly does go above and beyond to ensure the greatest quality and service. More

We had an awesome sales rep Dylan who was amazing and very knowledgeable. Dylan made our vehicle pick up memorable by making it special for us. The staff were very friendly & show room was had lots of v very knowledgeable. Dylan made our vehicle pick up memorable by making it special for us. The staff were very friendly & show room was had lots of variety of vehicles of all model trims and colors. More

Jackie looked after us well and did everything he could to make life easier while trying to buy a car with a small child. Thank you. Only thing I would say is the process was very long and took around 6 ho to make life easier while trying to buy a car with a small child. Thank you. Only thing I would say is the process was very long and took around 6 hours. More