This is our family second purchase at Audi Richmond. It has been a very pleasant experience in purchasing a new Q3. Jerry Zeng, our salesperson, is very patient in helping us to find the exact car that suits our needs. Sherry Che, the finance manager, and Howard Yu are both very knowledgeable in providing the best option for extra protections that will provide a better ownership experience of our new car. Overall the team at Audi Richmond is friendly and professional!!!