Audi Kitchener-Waterloo

Repeat Customer When it became time to trade in my previous Audi on a new vehicle, Crosby Audi staff has been extremely helpful and patient during the process. I kno When it became time to trade in my previous Audi on a new vehicle, Crosby Audi staff has been extremely helpful and patient during the process. I know that I am a particularly fussy individual and would not settle on a new vehicle until I found exactly what I wanted. Sales professional Ben Hoang worked with me over a period of time and continued to present me new opportunities as they became available. Ben kept me apprised of events being held at the dealership, as well as when rolling stock would be on the floor for I could come in and have a look at the physical vehicle. Ben took the time to understand my “wants” in a vehicle. The open house that Crosby’s held in November introducing the new vehicle lineup is what sealed the deal for me. Shortly after the open house, I purchased a new Q8 with the help of Ben. Little to my knowledge, the day I choose to purchase my new vehicle, was actually the Crosby Audi Family Christmas party. Ben, and the staff involved stayed late in the office and processed the transaction that evening. It was only after the sale that I found out what the staff had done and missed some of their Christmas party. Truely exceptional service!! And I am very thankful! More

Excellent experience Great place with friendly people, especially Lisa. She was such a kind person. Every time I asked her a question, she repied it in time with a good ma Great place with friendly people, especially Lisa. She was such a kind person. Every time I asked her a question, she repied it in time with a good manner. More

Great place! I bought A4 from Audi KW and Lisa helped me a lot, offered me a fantastic lease plan. Lisa is friendly and professional. I will recommend this place t I bought A4 from Audi KW and Lisa helped me a lot, offered me a fantastic lease plan. Lisa is friendly and professional. I will recommend this place to my friends! More

A good experience Lisa is helpful and friendly. With her help I was able to buy my car on the last sales day without going to the store by myself. She deserves five sta Lisa is helpful and friendly. With her help I was able to buy my car on the last sales day without going to the store by myself. She deserves five stars. More

Excellent place I bought Audi A4 from AudiKW. Lisa was in charge. She is super nice and friendly. She always provides excellent and professional customer service. I g I bought Audi A4 from AudiKW. Lisa was in charge. She is super nice and friendly. She always provides excellent and professional customer service. I got the car with a very good price. More

Amazing dealership You must see Ben Hoang if you are looking to buy. He makes everything run smoothly and works with you to make it easy even with a busy schedule. Thank You must see Ben Hoang if you are looking to buy. He makes everything run smoothly and works with you to make it easy even with a busy schedule. Thank you Ben for helping me into my second Q5... love it. Also, Steve is great in service. Makes sure everything has been completed. More

I would highly recommend Audi KW Purchased probably the best, and the fastest car around with Lisa. The whole team is fully professional and knowledgeable, has amazing customer car Purchased probably the best, and the fastest car around with Lisa. The whole team is fully professional and knowledgeable, has amazing customer care, and a very neat and bright store with all kind of Audis ready to pick up. The team at KW Audi is also doing an amazing job to find the right car, right packages, right color... with a great price. It was a very smooth experience for us from the beginning until driving our dream fully-black RS3 out of the building. I would highly recommend Audi KW and especially Lisa to anyone who is looking for a new car It is the first Audi in our garage, but won't be the last More

First car Jeremiah was an extremely big help in purchasing my first car that was suitable for me. I would highly recommend him to anyone who walks into the de Jeremiah was an extremely big help in purchasing my first car that was suitable for me. I would highly recommend him to anyone who walks into the dealership. Thank you and everyone else at Audi dealership! More

Friendly, Quick, Honest, Fair Leased a 2018 A4 from this dealership from Ben Hoang. Along with everyone else that handeld my lease he was very professional, quick to get back to me Leased a 2018 A4 from this dealership from Ben Hoang. Along with everyone else that handeld my lease he was very professional, quick to get back to me and understanding of my needs and the cars themselves. I bought my first car from a different audi dealership but switched to audi KW for my second due to the superior service they provided when my first (very used) car needed repairs as well as the much more honest pricing they have. Overall I've had a great experience with them so far and plan and staying with them if all continues to go as it has. More

Awesome dealership, puts customer before anything else. Just purchased a 2018 Audi Q5 from Audi-KW, The Q5 is one truly amazing car, The last car I felt really good about was in 1998 and I've got to say the Just purchased a 2018 Audi Q5 from Audi-KW, The Q5 is one truly amazing car, The last car I felt really good about was in 1998 and I've got to say the 2018 Q5 really blew me away with the comfort, drivability and power when needed, But best of all was the experience I had at the Audi KW dealership, starting right at the top with Mike Crosby followed by the sales and finance team Deon Van Der Watt, Martin Viana, Rashid Ghaosi and Andrea Douglas. I was very impressed first, with the Audi Dealership. It is the best I have seen. Truly amazing, Second, I was very very impressed with the no pressure professionalism of the team. Third, I was very happy with the deal provided by Audi -KW. Thank you to the whole team for making the experience of buying the Q5 exciting and enjoyable. I will definitely recommend friends and family to Audi KW, More