Audi Kitchener-Waterloo

Go see Ben for your next vehicle purchase. I have just purchased my 3rd Q5 from KW Audi; I keep coming back because of their professionalism, customer experience and care of their customers. I have just purchased my 3rd Q5 from KW Audi; I keep coming back because of their professionalism, customer experience and care of their customers. 2 of my Q5s purchases I had the pleasure of working with Ben on. Ben is a consummate professional, going above and beyond to make my purchase experience second to none; knowing that I am a busy single mom Ben even offered to order pizza for my daughters to enjoy while we finalize the paperwork as he knows time is invaluable to me. Through the negotiation process I truly felt that Ben was always acting in my best interest. Ben continues to keep in regular contact with me through the year; checking in to wish me happy holidays, see how the car is handling or just to say hi. This communication is greatly appreciated and respected. I would highly recommend KW Audi to anyone looking to purchase a vehicle and Ben is definitely your man seek out when you arrive at the dealership! More

A First Rate Experience From Beginning To End It had been many years since I had purchased a new car, but Ben showed me that it would be the right choice for me. He asked very pointed questions t It had been many years since I had purchased a new car, but Ben showed me that it would be the right choice for me. He asked very pointed questions to quickly guide me to the car best suited to my needs. I am in love with my new A4!! I could not be more pleased with the service Ben provided throughout the entire process. I feel I got excellent value for my trade in, and that everything was made very transparent. I will definitely return to this dealer!! More

A great buying experience Ben was a pleasure to work with during both the exploratory and sales processes. He was patient, relaxed and either had the answers I needed or he fou Ben was a pleasure to work with during both the exploratory and sales processes. He was patient, relaxed and either had the answers I needed or he found them quickly. He offered improvements to the deal even before I asked, and I believe I was treated fairly and very thoughtfully. He handled both my 'second-opinion' family members very well. He even stepped in to wipe my home address off my trade-in car's nav system two days after the sale which was much appreciated. Rashid was very helpful during the delivery. Great experience, really enjoying the car! More

10/10 Kaitlin was friendly, professional, knowledgeable, and transparent. She suggested vehicles within my price range that included my desired features. Kaitlin was friendly, professional, knowledgeable, and transparent. She suggested vehicles within my price range that included my desired features. Happy to recommend her services to friends and family, as well as return in the future. More

Thank you Ben for the experience! We walked in at Audi Dealership K/W, the staff was professional, friendly and eager to help. We told Ben Hoang what we were looking for and a few week We walked in at Audi Dealership K/W, the staff was professional, friendly and eager to help. We told Ben Hoang what we were looking for and a few weeks later he found us a vehicle that we are proud to own. Thanks to Jeremiah too. More

Impeccable from start to finish I had been looking for a vehicle for several months going in different dealerships. I have to say when I walked in to Audi KW everything form the appe I had been looking for a vehicle for several months going in different dealerships. I have to say when I walked in to Audi KW everything form the appearance of the staff, the cleanliness of the showroom and all the options offered at the concession area blew their competetors out of the water! The service was just incredible! We felt valued as customers just as you should when purchasing any vehicle let alone luxury lines. The Brand Specialist Jeremiah was the perfect balance of patience and motivation to ge us in an Audi. He found us a fully loaded immaculate Q5 S-line that hadn't even made it to the inventory list yet that suited all our needs. The experience was so easy I had since sent my family and friends to go see him. Thank you again we will be buying another from him shortly for my husband More

Great job Jeremiah!!! We were at the end of a lease on another brand. Audi was certainly on the radar. Jeremiah was knowledgeable, professional and helped us make our dec We were at the end of a lease on another brand. Audi was certainly on the radar. Jeremiah was knowledgeable, professional and helped us make our decision an easy one. I would highly recommend dealing with him and Audi Kitchener-Waterloo. More

Fantastic Team/Brand Specialists - Audi Kitchener-Waterloo We knew what we wanted when we decided to move from VW to Audi - but the team at Audi KW ensured that we have made the right decision. Everyone on th We knew what we wanted when we decided to move from VW to Audi - but the team at Audi KW ensured that we have made the right decision. Everyone on the team from Management, Finance and the Delivery Specialist made our experience a positive one. Our Brand Specialist Jeremiah who was very personable and knowledgeable made it easy for our family - within the year we moved into the Q3 and Q7 The Q7 is the perfect SUV for our family. It offers me the most comfortable/quiet ride when being used for my daily commute, but at the same time all the room required to be out and about on the weekends with kids. Audi KW and especially Jeremiah - Thank you for all your help - you have made the transition from VW to Audi seamless during the past year Paul More

Very knowledgeable I appreciated how well Jeremiah knew his stock and his products. He very quickly helped me understand the options of various cars and we quickly found I appreciated how well Jeremiah knew his stock and his products. He very quickly helped me understand the options of various cars and we quickly found an S4 that I just loved. Jeremiah also understood that my wife needed to be involved and helped find a way to make that happen. Thank you Jeremiah and Audi KW for making it a great experience. More

Well informed and outstanding service My wife and I are expecting our first child together and upon discovering our current vehicles backseat was too small for the car seat (among other is My wife and I are expecting our first child together and upon discovering our current vehicles backseat was too small for the car seat (among other issues) we began our journey for a new family vehicle. With many options on the market we were naturally overwhelmed but Ben did a wonderful job providing the education and information needed to feel comfortable with such a large purchase. He has been personable, professional and respectful. His low pressure approach and empathy make him a great asset to the Audi Kitchener-Waterloo Team. Although we have not yet purchased our vehicle of interest, a Q7, we will most certainly be in touch with Ben over the coming months. More