Attrell Hyundai

Worst parts and service team I bought new Elantra from this dealership and been doing service from here, reported 100s of issues during use related to viechle, they just ignore ev I bought new Elantra from this dealership and been doing service from here, reported 100s of issues during use related to viechle, they just ignore everytime or do temporary solutions ... iam changing bulbs every month it get fuse.. many times sensor issues they just sold me garbage product...they never take permanent solution during warranty anyways I ll never recommend Hyndai and specially this dealership for service atleast... More

Worst ever experience. Zero customer service and courtesy Called just now for a simple query for an oil change. The call was hung up twice after 6 minutes on hold each time. Finally when it was answered, the Called just now for a simple query for an oil change. The call was hung up twice after 6 minutes on hold each time. Finally when it was answered, the lady was more than rude to talk to... will never go back for service or purchasing anything. So much difference in same organization between hyundai and toyota... thumbs down... More

Worst dealer This place is no good. They quick to sell you a car and warranty but when there is an issue for the car to be fixed theres no interest coming from the This place is no good. They quick to sell you a car and warranty but when there is an issue for the car to be fixed theres no interest coming from them. Its like whatever! You all are liars. You guys need to come off the map...Crawsis place attrell hyundai!!!! (Mike bell dealt with me good but unfortunately hes at a different location he said) More

Attrell Hyundai Brampton: Bad, its amiracle we are alive Dear Manager Hyundai Sales and Service, I was at your dealership to get my tires swapped, I think on 27 April, had to wait for an hour and forty five Dear Manager Hyundai Sales and Service, I was at your dealership to get my tires swapped, I think on 27 April, had to wait for an hour and forty five minutes and yet the Santa Fe had not been assigned, when I ask the reception, they said would look into it and the Santa Fe was brought out in the next 15-20 mins. I was happy to finally get out. I did not drive much during the week, but this Sunday May 6, had to take the Highway and on my way back, had a nail in my front driver side tire, did not realize it but the car was making weird noises, got of the high way, called the roadside assistant, who would take an hour so call ed my friends who came over. When they started to unscrew the tires they were surprised to see that the screws were loose. we then checked the other tires the other tires and too had looses screws, in fact the passenger side front tire did not have the special screw (whatever it is called). The service department had forgotton to put it on and to tighten the screws on all the tires. It is a miracle that we did not have a fatal accident because God was watching over us. My question is that when you sell us a vehicle costing 40K plus, does it all end there? Is service and the lives of your customer not count. I think I should probably file for damages, God's grace that the five adults in that Santa Fe did not end up worse. I think some thing drastically needs to be changed so that the customers lives are not at risk after getting their services, maintenance etc., done at the Attrell Hyundai Brampton dealership service department. I hope this complaint will not be overlooked and neglected because I intend to write again if need be and make the change happen. More

Worst dealership in all Canada First when I bought my car in 2015 they say something different and car was different model when I contact them they said you sign documents. we can't First when I bought my car in 2015 they say something different and car was different model when I contact them they said you sign documents. we can't do anything it's was no review camera in the car it was in mirarr now m trying to contact them for oil change and nobody giving answers it's all management is annoying they not listen to you no responsibility for anything one time they sale car now it's your.dont go there guys More

Bad customer service Brought car in for oil change took 2 hours. Came in for service with appointment 1.5 hours waiting time just to find out they do not have all the part Brought car in for oil change took 2 hours. Came in for service with appointment 1.5 hours waiting time just to find out they do not have all the parts needed to fix even they confirmed on the phone that they did before confirming the appointment. They were supposed to call when the part come in, still waiting for their call it has been a month. More

The worst Dealership I’ve ever Experienced! These people will say and do anything to make a deal after you sign an agreement they forget that you exist!! Robin is the worst sales rep I’ve ever m These people will say and do anything to make a deal after you sign an agreement they forget that you exist!! Robin is the worst sales rep I’ve ever met! I don’t know how he is still employed! More

Don't let the sales manager rush you into signing! ..I just want to share my experience with #AttrellHyundai. In 2014 I purchased a brand new vehicle. Got taken upstairs (literally) for the 'extra sell ..I just want to share my experience with #AttrellHyundai. In 2014 I purchased a brand new vehicle. Got taken upstairs (literally) for the 'extra sell' by Sandra Correia...went with the LIFETIME warranty on Upholstery and rust protection. set me back $999 + tax but since I had a small child and fabric seats, figured a LIFETIME warranty would be a good investment. Sandra Correia boasted about the warranty, and that because I purchased the 'Extra care coverage' I had even MORE protection!! For a LIFETIME !!!! On Feb 12, 2018, 3.5 years later, I brought the car in to make use of the warranty. The dealer cleaned the problem areas and then called me to ask for the 2016 inspection certificate...the what? Sandra Correia forgot to mention in her upsell that the vehicle needed to be inspected every 2 years for the warranty to be valid. This was news to me. I was told by the dealership that I signed agreeing to this...my first response was to tell him that I was never told of this inspection requirement and I was livid....I was told then that because they had already cleaned the seats that this would be a 'GOODWILL' gesture but now my LIFETIME WARRANTY WAS VOIDED. I went home to check the paperwork...where we signed it said in order for the warranty to be valid, the dealer had to submit the paperwork and fees within 30 days. Nothing else. On page 3 the fine print mentions the inspection. So - should I have read the agreement in full? Absolutely. But anyone who has purchased a vehicle at the dealership knows of their strongarm tactics, their fast talking and wheeling and dealing and the pressure they put on you on the spot to make a decision, and they don't give you time to read everything. Like I told them - I bought a car from you, you didn't have to teach me how to drive. But if I needed to actively do something to keep the warranty valid, you should have told me. I would have done it. I just lost over $1000...Am I wrong in thinking that Sandra Correia had a responsibility in letting me know that there were inspection requirements for the warranty to be valid? Is that too much to expect that in the extra 20 minutes they forcibly confine you in the small room upstairs that they take 20 SECONDS to tell you that you have to do something to keep your warranty in order?? She took time draw me a picture of why I should buy gap insurance! Why not instruct on how to keep the warranty valid since those details were on page 3, not where we signed?? I almost feel as though this is done on purpose - get the money but they will never have to provide the service - pure profit. I hope that this post will save even 1 person the same fate that has befallen me. I also hope that Attrell Hyundai will ensure their Sales Managers correct this with future sales pitches. I just want to make sure other people don't fall into the same TRAP More