Although friendly, Gary ignored my wife. I forced introductions. Price negotiation went well. We were close. After 3 hours in his office and with many interuptions by others, phone calls, and smoke breaks we had still not identified any specific vehicles that were available with the options that we wanted. He insisted we purchase a 6 speed and described the 8 speed ram as being a poor towing vehicle and not the way to go because of excessive shifting.
We have purchased a 2013 ram 8 speed with exactly what we wanted in it which Gary said wasn't available within 3,000 km. We purchased a few options and had the vehicle serviced and out the door the same day in 5 hours. We have just gotten home and towed our trailer up and down a lot of hills for 4 hours. It was perfect. Glad we stuck to our original thought about purchasing an 8 speed.
I have purchased 3 vehicles from you in the past, never again.