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Arthur Chrysler Dodge

1.0

3 Lifetime Reviews

7976 Wellington Rd 109 , Arthur, Ontario N0G 1A0 Directions
Sales: (519) 848-2016

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3 Reviews of Arthur Chrysler Dodge

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May 03, 2018

"Goog luck getting Warranty work out of these clowns !!"

- rob

This dealership Arthur / Mount Forest is a joke ! Try booking warranty work. You will get the standard OH we are booked for two week routine. The lady working in the service department has the personality of a brick and should not be working in customer service at all. If you complain about having to wait two weeks she tells you that you can always go to another dealer ! That's about the smartest advise you can take from them because other dealers are happy to take on warranty work as oppose to these clowns. The longest I had to wait to get my truck in at other dealers (Hanover) was three days. Most of the time it was just a day or two. They are more than happy to help with the problems. Wish I bought the truck off them. I try to support local so I bought off Mount Forest that by the way does no warranty work at there dealership Never Again ! Do yourself a favor and don't buy a vehicle from these guys because if you do buy a Chrysler product you will need warranty work and this is the last place you want to waste your time with. They were more than happy to take my $53000 for a truck but than could not be bothered to address problems with it. Nothing like being told to wait two weeks every time you have problems with a new truck. Do not waste your hard earned money with this dealership.

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Recommend Dealer
No
Employees Worked With
n/a
June 13, 2013

"Although friendly, Gary ignored my wife. I forced..."

- servicegj

Although friendly, Gary ignored my wife. I forced introductions. Price negotiation went well. We were close. After 3 hours in his office and with many interuptions by others, phone calls, and smoke breaks we had still not identified any specific vehicles that were available with the options that we wanted. He insisted we purchase a 6 speed and described the 8 speed ram as being a poor towing vehicle and not the way to go because of excessive shifting. We have purchased a 2013 ram 8 speed with exactly what we wanted in it which Gary said wasn't available within 3,000 km. We purchased a few options and had the vehicle serviced and out the door the same day in 5 hours. We have just gotten home and towed our trailer up and down a lot of hills for 4 hours. It was perfect. Glad we stuck to our original thought about purchasing an 8 speed. I have purchased 3 vehicles from you in the past, never again.

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Recommend Dealer
No
Employees Worked With
Gary Woodcock
September 19, 2012

"I had a problem with a 3 day old Jeep that I bought at..."

- reneebishop

I had a problem with a 3 day old Jeep that I bought at another dealership (two hours away) and they were able to diagnose and fix the problem in a few hours, after I had walked in with no appointment. I had already been to another dealership closer to home, but they didn't have time for me and told me I should contact the dealership I bought it from. Friendly, great service. They are my new service dealership!

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Yes
Employees Worked With
Service
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