Allan Dale Trailers & RVs

Exemplary Service from Ryan! Decided to take a weekend drive to Allen Dale and was very happy with Ryan's exemplary service. I was exploring the purchase of a cargo trailer and Ry Decided to take a weekend drive to Allen Dale and was very happy with Ryan's exemplary service. I was exploring the purchase of a cargo trailer and Ryan knows his stuff. It was a long drive so I was worried because of the service I’ve received from competitors, but Ryan was able to alleviate and genuinely help find out exactly what I needed. Instead of trying to push through a quick sale or act as an order taker on whatever they had, regardless of what I needed, he endeavored to find a solution that really worked for me. They have quality products and he also took the time to really go through the features and benefits. More

Great experience We found an awesome product in the Heartland Big Country 4010RD after much research, We then proceeded to locate dealerships with this specific unit. We found an awesome product in the Heartland Big Country 4010RD after much research, We then proceeded to locate dealerships with this specific unit. Fortunately we had the good luck of chatting to Ryan Crossland at the Red Deer dealership, he was extremely polite, knowledgeable and helpful. No high pressure sales, easy to deal with assisting with the options we required. The Parts and Service Department personnel were also friendly and helped, it made for a wonderful experience all around. A true pleasure in every aspect. Thank you all very much! More

STAY AWAY !!!!!!!!! The sales people of course are nice.... But.. We have lived through 2 years of xxxx with Allan Dale..We've only been able to use our trailer for 6 mon The sales people of course are nice.... But.. We have lived through 2 years of xxxx with Allan Dale..We've only been able to use our trailer for 6 months out of 2 years... From all the lies to the damage to our unit while in their service department that they blame us for. 5th wheel was also broken into while in their shop and they wouldn't use their insurance co. For 2 years we've been battling the service department . Save yourself a bunch of stress and purchase somewhere else..... More

Professional sales person Ryan Have had a great experience with him on keeping in contact with me even though haven't bought anything due to unfortunate reasons but when I'm able Have had a great experience with him on keeping in contact with me even though haven't bought anything due to unfortunate reasons but when I'm able to do get a trailer I will be sure to look for Ryan at Alan dale trailers Thank you for your time and effort Ryan Gerben More

Not Interested in Selling RVs. In 2013 I was looking for a new Class A Thor Outlaw. I put in a call and filled out their online form to contact me because I want to purchase this u In 2013 I was looking for a new Class A Thor Outlaw. I put in a call and filled out their online form to contact me because I want to purchase this unit. Not one called or emailed. Thor Motor Coach told me to call Woody's RV and I purchased the Outlaw. Now I am looking to upgrade to the 2017. Emailed into Woody's. Great People at Woody's. They called me back the same day, unfortunately to say they don't carry the Outlaws anymore. Again called Allan and filled out the online form. A month later I get an email and decide to work with the guy. Spent a couple weeks working out numbers with my trade in and purchase. Waiting for final numbers, things go silent. Send in an email, and someone else response stating the last guy is gone. Starting over and reworking the numbers they want to charge me full MSRP, but on their site they list the MSRP as $256k and their reduced price as everyone does as $184k. So I ask, why the full MSRP. I haven't heard from them for 3 weeks now. Going south of the boarder to purchase my new coach. More

service holy cow does the service here suck !!!! we took our BRAND NEW trailer for service here , the same place it was purchased I might add and received not holy cow does the service here suck !!!! we took our BRAND NEW trailer for service here , the same place it was purchased I might add and received nothing but really bad service, the first time we had over 30 items that needed repair and they fixed 9 in the 7 months they had it(guess I got free storage out of them) well ! you guessed it , back in for service that they supposedly fixed last year, c'mon allen dale, give me a break shop local and get screwed for it, the service advisor Brittany is great but the people in the back (technicians) should just go back to their coloring books, my 9 year old knows more about their job than they do More

Craftsmanship that comes of of shop is a joke I would no let them change the tire on my kids bike.I had several things fixed on my trailer and they wreck more stuff than they fix.Go over all the w I would no let them change the tire on my kids bike.I had several things fixed on my trailer and they wreck more stuff than they fix.Go over all the work you get done cause I can guarantee they just threw it together.Sales manager is a clown and doesn't have a clue how to deal with people. More

Friendly staff and service My wife and I just got some work done on our holiday RV. We use it quite a bit and ran into some problems. Called Allan Dale for information and help My wife and I just got some work done on our holiday RV. We use it quite a bit and ran into some problems. Called Allan Dale for information and help to see if the problem was going to e under warranty. The lady we spoke with was very helpful and friendly. Took care of s and made sure we were up torte on everything that was happening. This is exactly why we will purchase from them again. More

Amazing service This is our first motor home, however we have had many trailers, so it was scary when we purchased thinking our after service was going to be terrible This is our first motor home, however we have had many trailers, so it was scary when we purchased thinking our after service was going to be terrible; " I was very wrong" the minute we picked up our unit we have been treated like royalty for getting warranty and customer service! I have been dealing with pretty everyone there and have always been extremely satisfied. Like any new unit there will be bugs to work out but this has atleast been a pleasant dealing when something comes up. Totally recommend talking to Kim as she is bubbly, fun extremely knowledgeable and courteous. More

Terrible Situation turned to Great Experience As I live 3 1/2 hours away from dealership and encountered a insurance claim (Hail), I was very impressed with how the whole situation went with Allan As I live 3 1/2 hours away from dealership and encountered a insurance claim (Hail), I was very impressed with how the whole situation went with Allan Dale. Brittany in Service was very helpful and was able to make the pain of dealing with Insurance companies painless. I was always updated with how they were making out on my trailer and never had any hidden agenda's. It is great to have dealt with personable, knowledgeable, and professional people like Brittany and Dave. I will recommend Allan Dale for all the hard work they have done for me. More