Airport Ford Lincoln Sales Limited

Really? I know I am in the system! To the best of my knowledge the service was fine. The people were fine. ButI think there is a problem with your computer system. It has happened a To the best of my knowledge the service was fine. The people were fine. ButI think there is a problem with your computer system. It has happened a number of times that I arrive for a service appointment and I / my vehicle cannot be found in the system, This has happened with different people at the service counter. I come in person. I set up the service appointment. I show up for the service appointment and I am told that they can't find me or my vehicle. This time exactly the same! To top things off, two day before the appointment I get an email reminder that I need to book a service appointment Really I have had one booked for almost two weeks!. How many systems do you have? One for booking. One for service and service results. One for booking reminders. One for parts. And one for getting feedback. Are the different systems completely seperate? This is becoming a bit of a rant and I apologize but I think you want to know what your customers feel frustrated about.. I know I am in the system! More

Great Service Did a great job in a short time and explained to me what happed to my car and what they had to do to fix it. GREAT JOB Did a great job in a short time and explained to me what happed to my car and what they had to do to fix it. GREAT JOB More

Excellent service I had the rear shocks replaced in the heated seats. I have dealt with Rob & Fraser and they have served me well. My favourite is Krystal Dagleish I had the rear shocks replaced in the heated seats. I have dealt with Rob & Fraser and they have served me well. My favourite is Krystal Dagleish ,she is very professional accommodating and friendly! More

A good experience Got a good price and helpful input to get vehicle wanted. Car was well pesented and features explained on delivery. I have not filled out previous r Got a good price and helpful input to get vehicle wanted. Car was well pesented and features explained on delivery. I have not filled out previous requests to do survey because there is a caution at end of survey that it is not proper to complete survey if related to ford employee. My brother in law was involved and is an employee of airport ford. So l will send in because l keep getting sent requests to comply with survey. More

5 Stars From Steve to Karen to Krystal the service was excellent. No issues - all representatives were professional and new what they were doing. Airport is From Steve to Karen to Krystal the service was excellent. No issues - all representatives were professional and new what they were doing. Airport is a top notch dealer ship. More

Ford Customer Care is Horrible. I bought my mothers Ford Fiesta off here and realized right away there was problem with the transmission. After being serviced at Airport Ford from ne I bought my mothers Ford Fiesta off here and realized right away there was problem with the transmission. After being serviced at Airport Ford from new I was very surprised nothing was done about the problems. The service department knew about the recalls and transmission problems with this model but did nothing about them on this car. Now the car has only about 40000 kms but the warranty time is over. They took advantage of an elderly lady because they could get away with it, this is unconscionable for a dealership to ignore known problems with a vehicle and make it unsafe because the owner is elderly. The dealership now refuses to take responsibility and we had to pay $1000.00 to get it fixed. Very disappointed with Ford and this Dealership. Never buy a Ford!!!! Dave B... More

dashboard warning light came on suddenly Very helpful and polite service, Received curtesy car which was picked up at our house when our car was delivered All on the same day, great service! Very helpful and polite service, Received curtesy car which was picked up at our house when our car was delivered All on the same day, great service! More

Fusion Bought a 2019 custom order and extremely pleased with how well it went. The staff kept me well informed on the status og my order, and were prompt on Bought a 2019 custom order and extremely pleased with how well it went. The staff kept me well informed on the status og my order, and were prompt on returning my calls. Airport ford ia where i will be buying my next car. More

Top Service Centre When you phone in to arrange for an appointment for service on your car the receptionist is courteous and prompt in setting up an appointment. When yo When you phone in to arrange for an appointment for service on your car the receptionist is courteous and prompt in setting up an appointment. When you arrive on that date the service Advisor will quickly ask for the problem with your car. They immediately take it in for service. They service the car with exceptional care and you leave knowing you are a satisfied customer. More

Exceptional customer service My recent experience in purchasing my new Ford Edge was to say the least fantastic!! I never felt pressured and all my questions were answered promptl My recent experience in purchasing my new Ford Edge was to say the least fantastic!! I never felt pressured and all my questions were answered promptly and I was given the opportunity for many options that suited my needs. More