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Airdrie Chrysler Dodge Jeep Ram
Airdrie, AB
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Not happy with service I bought a new 2014 Grand Cherokkee summer of 2014 and was initially happy. Enjoyed the vehicle and had my regular service done at the dealership and I bought a new 2014 Grand Cherokkee summer of 2014 and was initially happy. Enjoyed the vehicle and had my regular service done at the dealership and the kindly would be great at getting me to work while vehicle serviced. When I bought the Jeep I had the dealership install a factory hitch at a cost of about $500. I assumed it would be useful someday to have the hitch. Well this summer, two years after purchasing I finally had reason for the hitch as I rented a travel trailer. But when I went to pick up the trailer the wiring harness didn't have power to various leads. After doing a quick google search I found out that is a common problem with dealer installed factor hitches. One that can rectified by going back to the dealer to have them set the computer so it recognizes the hitch wiring which was likely missed at the original installation. Well though an inconvenience to bring in the vehicle in a panic since I needed to get on my booked vacation the next day, Airdrie Dodge fortunately did have time to do the computer change right away. But what surprised/upset me was the $75 charge. Very poor. Though the reset of the computer should have been done in the original installation they tried to explain it away by saying it was originally set and that I somehow messed with it or it got changed. That made no sense. The vehcle has been on warranty and only Airdrie dodge has serviced the vehicle. Well I wrote a note to them noting my dissatisfaction a few weeks ago, no reply yet. c More

Very professional and courteous. I have been doing business with Airdrie Chrysler since the year 2000 first with my Chrysler Concord the Grand Caravan sand now the Jeep Grand Cherokee I have been doing business with Airdrie Chrysler since the year 2000 first with my Chrysler Concord the Grand Caravan sand now the Jeep Grand Cherokee. My experience with the dealership have been very positive and I hope to continue to get any work that is required done at this dealership. More
Friendly, courteous, extremely helpful staff! We called & spoke to the Airdrie staff about trading in our 2014 Dodge Ram 1500 truck on a 2016 Dodge Ram 3500 truck. When we arrived at the dealersh We called & spoke to the Airdrie staff about trading in our 2014 Dodge Ram 1500 truck on a 2016 Dodge Ram 3500 truck. When we arrived at the dealership we were greeted at the door by Tyson Flaig, our salesman, & Steve Forman, the Service Manager, who looked after all of our needs in a prompt, courteous, friendly manner. When we were ushered into Luq Mirza's, Finance, office, he explained our contact in detail to us & allowed us to increase the payable on delivery so we could garner more air miles. All the staff made us feel that they appreciated our business! More
Excellent They gave me a offer i could not refuse for what i traded in. I told them what i wanted and needed for a vehicle and they had it all done in no time. They gave me a offer i could not refuse for what i traded in. I told them what i wanted and needed for a vehicle and they had it all done in no time. More
Just a great team!!! Such a knowledgeable and kind staff. I wasn't sold on a truck when I went there, but after getting such a great deal on a beautiful new truck I coul Such a knowledgeable and kind staff. I wasn't sold on a truck when I went there, but after getting such a great deal on a beautiful new truck I couldn't say no! Thank you so much! More

New Vehicle I recently purchased my 4th new vehicle from Airdrie dodge.The team I dealt with was friendly and helpful.I would recommend this dealership.Thanks to I recently purchased my 4th new vehicle from Airdrie dodge.The team I dealt with was friendly and helpful.I would recommend this dealership.Thanks to Steve Parsons for my new ride. More

Excellent service and experience Fantastic experience. Staff was very friendly, approachable and knowledgeable. They listened to what I wanted and found me a great truck at and excell Fantastic experience. Staff was very friendly, approachable and knowledgeable. They listened to what I wanted and found me a great truck at and excellent price. Excellent experience and will purchase from them again. Keith was phenomenal. More

Excellent service and top notch staff!! We arrived late in the evening and the staff stayed late to help us with our new purchase; we were very impressed with the service, top notch! We wi We arrived late in the evening and the staff stayed late to help us with our new purchase; we were very impressed with the service, top notch! We will most certainly return to this dealership! More

Fantastic Dale Roach, Steve and Josee were all amazing to work with and bent over backwards to help us get into the new Dodge Journey. We definitely enjoyed ou Dale Roach, Steve and Josee were all amazing to work with and bent over backwards to help us get into the new Dodge Journey. We definitely enjoyed our experience with Airdrie Dodge and would recommend them to anyone. Thank you all for going above and beyond to help us. Jim and Capi More
New truck Steve was very good to deal with. Jose was also good to deal with but hard to get a hold of. Both Steve and Josse worked hard to get me the best deal Steve was very good to deal with. Jose was also good to deal with but hard to get a hold of. Both Steve and Josse worked hard to get me the best deal I could get. Steve also worked hard at finding my truck as there were not a lot around when I went in More