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Airdrie Chrysler Dodge Jeep Ram
Airdrie, AB
2,144 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,144 reviews
June 20, 2026
Based, solely, on my experience in the waiting room, this survey is connected to that. While awaiting my oil change I had the unfortunate opportunity to hear one of the employees (seemed like a manager b survey is connected to that. While awaiting my oil change I had the unfortunate opportunity to hear one of the employees (seemed like a manager by the demeanor and general attitude) drop multiple f-bombs. "How'd they get my xxxxx email? And then it's in my xxxxx email! What the f?" These three sentences took place over two separate conversations. I also had the disgusting chance to hear some other employee exclaim 'what the s**t?' I'm sitting, quietly, waiting for my service call to be finished and have to be disturbed by this onslaught of unsolicited vulgarity. Apparently the staff I refer to don't understand the value of customers, nor do they seem to have any situational awareness of their environment. This language does not belong in a public atmosphere. Sadly I have a follow up appointment for some maintenance next weekend, and I really don't like the idea of giving this dealership any further business, based SOLELY on the behavior of these two guys. Completely unprofessional and it makes me wonder if this is the attitude of employees? Do the mechanics ALSO follow this substandard style of professional composure and is my vehicle safe? I'm seriously offended. That aside, the clerks at the service center were spectacular, and so was the person at the desk of the parts department. Very friendly, incredibly personable and professional. My search for a new vehicle (it's in the works as I write this review) has shifted to another brand entirely. I want to move away from this poor display of business attitude. More
by BG
Employees Worked With
no idea
June 18, 2026
I have a Jeep Cherokee with 144000km on it that had the PTU fall out of it due to known issues with faulty assembly from factory. This lead to a catastrophic failure of the transmission system. Jeep is not PTU fall out of it due to known issues with faulty assembly from factory. This lead to a catastrophic failure of the transmission system. Jeep is not taking any responsibility for this known issue and I have up to a $10000 repair on a very low km vehicle. Will not be purchasing from this auto maker again as they do not stand behind there products. Please look up Jeep PTU failures to see the long list of issues that customers are having and that are not being addressed by the company. More
by rowboy1
Employees Worked With
Dion
June 15, 2026
In my opinion this is one of the better places to go in Airdrie, or if your from North Calgary. Communication is great as well as the workmanship. Recommend. Airdrie, or if your from North Calgary. Communication is great as well as the workmanship. Recommend. More
by rannOwc
Employees Worked With
Dion
June 14, 2026
Very poor customer service. Took 2 hours for an oil change that should have taken 40 minutes. If they told me when i got there that they were over booked, then I could have ju Took 2 hours for an oil change that should have taken 40 minutes. If they told me when i got there that they were over booked, then I could have just come back. Why book an appointment for a specific time if they put all the drive in people in front of you? More
by Taralunz
Employees Worked With
Dion
June 11, 2026
The service department members were professional, courteous, and friendly. The repairs look to be done properly, and the service representative, Dion, answered all of our concerns. Thank you. courteous, and friendly. The repairs look to be done properly, and the service representative, Dion, answered all of our concerns. Thank you. More
by chris kent
Employees Worked With
Dion
June 11, 2026
I have had the opportunity to deal with the parts - service and sales in this dealership and have had very good service from all departments. Very helpful and courteous ! The service department is ver service and sales in this dealership and have had very good service from all departments. Very helpful and courteous ! The service department is very knowledgeable and good customer service. I would highly recommend this dealership to my friends. Keep up the good work! More
by Guy.g
Employees Worked With
Sandii Braun, Ryan Murdoch-Phelps, Mandy Mason
June 10, 2026
I had excellent experience at Airdrie dodge service department .Amber Fehr was especially helpful, friendly and knowledgeable. She took time to answer all my questions and ensure everything was handled department .Amber Fehr was especially helpful, friendly and knowledgeable. She took time to answer all my questions and ensure everything was handled smoothly More
by Martin
Employees Worked With
Amber Fehr
June 02, 2026
I kept on getting the run around, once my 2004 Jeep Grand Cherokee was towed to the dealership. First , they said they were short mechanics, because some were sick; then their head mechanic was working on a Cherokee was towed to the dealership. First , they said they were short mechanics, because some were sick; then their head mechanic was working on a major engine rebuild. Then I got a text saying they did not have the diagnostic tool for my Jeep and had to find it. 4 weeks later , and $647 , for finding a broken wire; I got my Jeep back. More
by darcyo55
Employees Worked With
Mandy Mason
