Acura of Thornhill
Thornhill, ON
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Winter tire change over Wanted tires resealed around rim. Cost charged by was quite high as quoted by the dealership. Also, the length of time required to wait was long. Almo Wanted tires resealed around rim. Cost charged by was quite high as quoted by the dealership. Also, the length of time required to wait was long. Almost 3.5 hours. More
Non stressful. Came in for my snow tires and service. Work was done and I was very satisfied wth it and my service advisor as I usually am. Came in for my snow tires and service. Work was done and I was very satisfied wth it and my service advisor as I usually am. More
I had a service call to put my snow tires on. I had a wonderful experience. Felix Tang, my service advisor went above and beyond to look after my car. He got it serviced very quickly so I was able I had a wonderful experience. Felix Tang, my service advisor went above and beyond to look after my car. He got it serviced very quickly so I was able to take my Mother to an appointment, More
Superb service overall online appointment booking was great! Was able to complete the service within the reasonable amount of time. I will definitely come back again for ser online appointment booking was great! Was able to complete the service within the reasonable amount of time. I will definitely come back again for service! The service advisor definitely knows what he was doing and it shows! More
Amazing and friendly Came in to trade in lease and was helped by Peter. Between Peter and Jordon they made things quick and easy. I will return. Also amazing customer serv Came in to trade in lease and was helped by Peter. Between Peter and Jordon they made things quick and easy. I will return. Also amazing customer service from Angie at front desk. She is so friendly and warm. More
Excellent Service Rep does an excellent job, he explained in detail the work that is required to be done on your vehicle, he is always on point. His is an excel Service Rep does an excellent job, he explained in detail the work that is required to be done on your vehicle, he is always on point. His is an excellent Service Advisor. More
Very good service quality Read many reviews with very different experience, positive , negatives... Just wanted to give you my personal experience with this dealership service Read many reviews with very different experience, positive , negatives... Just wanted to give you my personal experience with this dealership service Dept. Warranty covers front sway bar issue on one side. No doubt, dealership replaced both sides and charge back Acura warranty. I'm perfectly happy about it as a customer. At some point , they did try on selling me cabin filter, engine filter , rotor service, and diff fluid change. Not pushy at all. Well, he's just doing his job. It's understandable and I respectfully asked for their price and told him I will go to my mechanics. Overall experience is actually quite good. Unlike some other reviews, I do not find this servicing rip of anything, at lease from my experience. More
Tire staorage went from $75 per season to $ 120 Tire storage per season jumped 60% in 4 months, not happy with the pricing , sevice advisor as usual did great job but he was just following the price Tire storage per season jumped 60% in 4 months, not happy with the pricing , sevice advisor as usual did great job but he was just following the prices set by the dealership. I am not happy when 2 cars with rims purchased from same dealership and stored by the same dealership suddenly changes the costs. More
Excellent customer service. The staff was very helpful and provides various updates. The customer service was excellent. I would definitely recommend this dealership to friends The staff was very helpful and provides various updates. The customer service was excellent. I would definitely recommend this dealership to friends and family. Thank you. More
FRIENDLY, PROFESSIONAL, and COURTIOUS I would highly recommend Acura of North Toronto to now all my family and friends. The moment I walked in, Peter Kim greeted me right away with a I would highly recommend Acura of North Toronto to now all my family and friends. The moment I walked in, Peter Kim greeted me right away with a big smile. Offered me a beverage and took me on a tour of the dealership to show the new state of the art facility. He did not waste any of my time. He had introduced Mark who had the vehicle for the test drive ready and he went over the car with me to ensure I got what I was looking for. Peter came out to thank me for my business and I felt like my business was appreciated and they made me feel like a part of the family. Thank you Acura of North Toronto. More