Acura of Thornhill
Thornhill, ON
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Went to this dealer on Saturday night, signed a contract under the high pressure. End up we changed our mind so we went back to the dealer in the very early of the Monday morning. Asked for the option and o under the high pressure. End up we changed our mind so we went back to the dealer in the very early of the Monday morning. Asked for the option and offered a deduction of the deposit. The sales manager David Yip mentioned he understand our situation and he said he was a reasonable person, told us don't worry, lier. He promised us to call back in one day, silent. We checked the OMVIC, the deduction of the deposit is allowed but only based on a proven expenses. They did nothing to the car yet, so the expense should be minimal. This dealer, David Yip, Wallace Wu, decided to keep all $1,000 of our deposit. Buyer, if you decide to sign a contract from this dealer, think twice. I will never go to this dealer again, NEVER. More
Wendy Sin's service is excellent, very knowledgable, patient with her customer, and provide advise in clear simple language for her customer to understand. Keep up th egreat service/work Wendy. Mr W patient with her customer, and provide advise in clear simple language for her customer to understand. Keep up th egreat service/work Wendy. Mr Wong. More