Acura of Oakville

Great customer service It was an awesome experience to get my new car from Acura Oakville. Customer service is amazing and car tutorial was very informative. I highly recomm It was an awesome experience to get my new car from Acura Oakville. Customer service is amazing and car tutorial was very informative. I highly recommend coming here if you are purchasing an Acura. More

GREAT CUSTOMER SERVICE! I recently got an pre-owned 2015 RDX here, and I have to say the service at this dealership is superb. A gentleman by the name of Rob serviced me and I recently got an pre-owned 2015 RDX here, and I have to say the service at this dealership is superb. A gentleman by the name of Rob serviced me and my wife. He spent plenty of time going through all the neat features of the car and was extremely patient with all the questions we have. Highly recommend Acura of Oakville! More

New Purchase - TLX - Elite I recently purchased my 4th Acura - the past 3 have been from Acura of Oakville. This 2018 TLX is a far cry from what was available to me on my first I recently purchased my 4th Acura - the past 3 have been from Acura of Oakville. This 2018 TLX is a far cry from what was available to me on my first Acura Integra in 1990. Mike Kuphos looked after my requirements quickly and efficiently. In fact, he made the the entire process very easy for me to say yes to the sale. I definitely would look to Acura again - especially at Acura of Oakville. More

Excellent Dealership & Service I just purchased a 2018 Acura RDX Elite from Acura of Oakville and I was very happy with the service and the support that I received from Dennis and R I just purchased a 2018 Acura RDX Elite from Acura of Oakville and I was very happy with the service and the support that I received from Dennis and Rob. I will strongly recommend Acura of Oakville to my friends and family. More

Amazing Dealership and People I recently purchased a 2017 MDX from Acura of Oakville and was blown away by their support and attention to detail. From the time I put the request i I recently purchased a 2017 MDX from Acura of Oakville and was blown away by their support and attention to detail. From the time I put the request in, to when they informed me the car had arrived, the process they took me through finishing the paperwork and the 1.5 hours they spent giving me a detailed tour of every aspect of my new vehicle. Jonathan and Rob made my experience all that much better. Thanks!!!! More

Bad Experience Acura of Oakville simply was not interested in doing business with me. They clearly low balled my trade in way lower than what other dealerships are o Acura of Oakville simply was not interested in doing business with me. They clearly low balled my trade in way lower than what other dealerships are offering. They showed no interest in getting the best value for the trade in. This made it difficult for me to work with them as my experience with previous dealerships on trade ins was always a positive one. They turned me away and they never tried hard once to make a deal. They were only interested in selling me a car but for the trade they balled it down way lower than what its worth to avoid the trade. I suggest if you have a trade this is not the place to do as they are not interested in your vehicle it’s a tactic used. Go elsewhere. I speak for myself in this case. More

Great experience with Elisabeth My husband and I purchased a new MDX. Elisabeth was very helpful and knowledgable about the MDX and all of its amazing features. The Oakville showroo My husband and I purchased a new MDX. Elisabeth was very helpful and knowledgable about the MDX and all of its amazing features. The Oakville showroom is very welcoming. More

Pleasant experience, professional and knowledgeable staff This was the first time buying an Acura and the first time my wife and I did not feel pressured. Vince made us feel very comfortable. He had some su This was the first time buying an Acura and the first time my wife and I did not feel pressured. Vince made us feel very comfortable. He had some suggestions but ultimately allowed us to make our own decisions. He asked us a few questions to understand what we were looking for and then showed us a few cars that fit the bill. He was professional and always made sure that we understood what he was talking about. After we made the sale and was picking up the RDX, Rob explained all the workings of the car. He was amazing, extremely professional, very succinct and very pleasant. We really enjoy the RDX and we love driving it. More

Amazing Sales Associate Thanks to Remus for his incredible insight and his ability to listen to what I wanted and going above and beyond to find the MDX I always wanted. i Thanks to Remus for his incredible insight and his ability to listen to what I wanted and going above and beyond to find the MDX I always wanted. it's been six months and I still smile every time I get in my MDX. Remus never made me feel pressured or that he was being anything but honest with me. I truly appreciated that. I have a dealership for life!!! More

customer service and service of the vehicle Had my 2005 TL for wheel alignment few weeks ago, everything went great, so I thought maybe I can do a recall that is on the car, I have own this car Had my 2005 TL for wheel alignment few weeks ago, everything went great, so I thought maybe I can do a recall that is on the car, I have own this car since new, and take very good care of it, know it very well, anyways took to the dealer, car has been rust check in the past, job was to replace power steering hose, which access is not easy, have to lean on both top portion front fenders, first issue was the rust check at the fire wall, they want to pressure wash it, I disagree, the job continued, with no guarantees for some old fluid dripping, had no issue with it. at the pickup did not due any walk around to check for any damages or scratches, big mistake, next day I noticed scratches on top portion of both fenders were technician would be leaning on to do the job, when I called the service, spoke to a assistance service manager name David Harris. write of the bat I was put in the situation were the damage was not done at the dealer, very rude and compulsive individual, at some point have said that I will take this to a higher level, (I meant to his boss) right away he accused me that I'm threatening him, I was speechless, arrive at the dealer, could not believe at the customer service that I got from this individual, right away I was accused that damage was done by rust check people, there was no point talking to him, went to talk to service manager Steve A. went outside inspect the car, called body tech to buff the scratches out, when I tried to confront him regarding the customer service, right away I was accused by him that I approached David very rude, anyways I did not want to continue the conversation. Bottom line the customer service doesn't exist on their side, a specially from Dave Harris, very rude individual, I lived in States for a while and customer service is number one there, if you come back with a complain they will take care you very well and with respect, these people should go for some training there, but I guess this is how is done in Canada at Acura of Oakville. I’m can work with everybody, but I will not put up with this kind of treatment and service! Will never take or advise anybody to take their car there. More