427/QEW KIA

We visited several KIA Dealerships before choosing this one located at 427/QEW. We dealt with an exceptional sales consultant, Brian Izdebski who was very friendly, professional and knowledgeable. Althou one located at 427/QEW. We dealt with an exceptional sales consultant, Brian Izdebski who was very friendly, professional and knowledgeable. Although we have closer locations to our home, the customer service provided by Brian was a step above the competition. He's very patient, shows a genuine care for his customers and will go the extra mile to ensure that his clients are completely satisfied. We purchased a brand new KIA Optima SX and cannot be any happier. A great experience from start to finish. We would highly recommend the services of Brian to anyone. More

We purchased our first new car. Kia Forte5, at this dealership and had a great experience. Rocky and Nave were friendly and worked to meet our budget. Rocky's down to earth approach and Nave's industry dealership and had a great experience. Rocky and Nave were friendly and worked to meet our budget. Rocky's down to earth approach and Nave's industry knowledge made us comfortable and allowed us to establish a great relationship. I will recommend 427/QEW Kia to my friends and family and tell them to see Rocky. I cannot remember the name of the financial rep., but he was also great to work with. The front desk receptionist is professional and courteous, and the service staff is great when i visit for the regular oil/maintenance. Happy shopping! More

Brian and this dealership is what we all hope for when we go to purchase a new auto. We entered the dealership to shop for a new car with very little knowledge of the Kia product. We were greeted by Brian as go to purchase a new auto. We entered the dealership to shop for a new car with very little knowledge of the Kia product. We were greeted by Brian as we began our experience on the sales floor. We explained we were looking to purchase a new vehicle but were not sure just what yet and we were comparing Kia to other models on the market from competitors. He was informative and helpful in giving us the knowledge to properly compare and make an informative decision on which auto to buy. After getting a tour of the sales floor and explanation of the different cars from Brian we decided to test drive the new 2014 Kia Rondo. This test drive allowed us to get a feeling of how the car handles on both city and highway driving. Brian answered all of our questions and made us feel like well informed consumers. He proceeded to give us a tour of the whole dealership and explained what to expect for support from them. After comparing other models from competitors we decided on purchasing the 2014 Kia Rondo. We were treated very well by all staff in the whole purchase process. We want to thank Sam and Linden in their help with the negotiations and financing for our new car. They were professional and friendly and made us feel comfortable with our decision to purchase. With Brian we cannot thank him enough with his help and all he did in making this new car purchase a great experience for the whole family. He answered all of our questions as well as our children's and made them feel like they part of the purchase process as well. We would highly recommend Brian to all who are considering to buy a new car and want a great experience. Thank You Danny M. and Family. More

Rocky made me feel very comfortable from the minute we met. He was straightforward and worked hard to get my car in a short time. met. He was straightforward and worked hard to get my car in a short time. More

Last week we went to Kia Dealership at Queensway. Coming in we didn’t really know what to expect since we’re first time buyers. We were greeted nicely by Brian Izdebski as we browsed inside the showroom. He in we didn’t really know what to expect since we’re first time buyers. We were greeted nicely by Brian Izdebski as we browsed inside the showroom. He promised that he would do his best to make sure we’ll be a happy client. Brian guided us every step of the way showing us different options available. He was very easy to get a hold of when we have questions. Also has the initiative to call us whenever there were updates about the car we wanted. The transaction went very smoothly and a delightful experience for me and my fiancé. We were a happy and satisfied client indeed with a fine looking Kia Optima. Definitely recommending Brian Izdebski to our family and friends! Thanks again Brian! More

I recently went to QEW Kia to purchase a new car. Brian Izdebski was a great support and made my buying experience an enjoyable one. He followed through on everything he told me. He shared what was happeni Izdebski was a great support and made my buying experience an enjoyable one. He followed through on everything he told me. He shared what was happening during every step of the buying process and he wouldn't quit until he knew that I was 100% happy. It was SUCH a relief to work with someone who actually cared if I was comfortable with everything. THANKS BRIAN! I recommend QEW Kia and Brian to anyone who wants a great vehicle sold by someone who cares about his customers. More

The worst customer service I have ever seen. Right from the start and now they can't even book the free oil changes. How convenient for them. Do not buy from here. These ratings above are most likely do the start and now they can't even book the free oil changes. How convenient for them. Do not buy from here. These ratings above are most likely done by their own employees and friends. No paperwork given to us, the car had issues and it took several times to get it sorted out, no one calls back, no one helps when I call or go in. Terrible dealership and poor professionalism. More

I bought a Forte over three years ago from Rocky and had I bought a Forte over three years ago from Rocky and had a great sales experience with him. It was a 'no-brainer' that I would go back to him when I bought a Forte over three years ago from Rocky and had a great sales experience with him. It was a 'no-brainer' that I would go back to him when I was looking to move up to an Optima. During that 3 1/2 years, when I would bring my car in for its regular servicing, Rocky would always come over and chat, ask how things were going, how I was liking the car, etc.. When I walked into the dealership to purchase my Optima, Rocky provided the same professional, friendly, no pressure salesmanship that I experienced over 3 years ago. In this day and age it seems service has gone out the window, so it is refreshing to actually feel like you are a customer and they want your continued patronage. Rocky got me a great deal on my new purchase and it seemed like it was concluded with a minimum of time and paperwork. I'm loving my new car, and the experience was as good as a big ticket purchase like this can be. I would have no problem recommending Rocky to anyone looking to purchase a new car. Thanks again Rocky for making my second car purchase just as good as my first. More

Be very carefull!!...these are crooks, very friendly when you go in but will not acknowledge you after they've taken your money. I bought I car that was supposed to be e-tested and certified, well after i h you go in but will not acknowledge you after they've taken your money. I bought I car that was supposed to be e-tested and certified, well after i had it for two days the engine light came on and a big piece of plastic came of in two parts from underneath when I was on the highway. The cigarette ligther was also not working!....took it to the mechanic and guess what?...there is a gas leak, that is why the engine light came on!...The emision test and certification of course where bogus because this car was certainly not safe to be on the road... When I called them was told that oh, by the way we undercharged you by $500 ??? I had given them two payments, a deposit of $500 and the remainder between my credit card and savings account when I picked up the car which I paid with debit, I did't even know what they had charged as I was so excited I was getting my car! Any how once I told them about the issues with the car they played stupid, saying that I should be greatfull because they gave me new tires?....I went in to pay the supposed $500 owing and again they ignored the fact that the car is not fit and needs to be fixed, I can not deal with them, am now having OMVIC deal with them and hopefully they get a big fine for being such crooks. More

Dealership was clean and people were friendly. I Dealership was clean and people were friendly. I communicated with Rocky through multiple emails. 1. He is very quick in responding through phone/em Dealership was clean and people were friendly. I communicated with Rocky through multiple emails. 1. He is very quick in responding through phone/email/text. 2. I got a really good deal on my new Optima. 3. He will go the extra mile for you. (e.g. I had to prepare some extra document for my insurance, Rocky prepared the paper for me no problem; this was even after the purchase so it is not like he is being nice to me to sell). 4. Most importantly, he is a nice person. He was also very patient with me. I would really recommend Rocky if you are looking for a fair/nice/honest dealer. More