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417 Nissan
Ottawa, ON
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749 Reviews of 417 Nissan
I recently purchased a used vehicle from 417 Nissan. We had visited many dealerships looking for the right car but here, at 417 Nissan, in the good hands of Michael, we found what we were looking for. Mich had visited many dealerships looking for the right car but here, at 417 Nissan, in the good hands of Michael, we found what we were looking for. Michael listened to our needs and kept calling back with more options to choose from. He was relentless. We appreciated his professionalism and friendliness. I would definitely recommend Michael and 417 Nissan. Love my car! More
I recently leased a 2021 Sentra and Uy was my salesperson. This is not my first experience with Uy, and I must say, it won't be my last! Although he is employed by 417 Nissan, he nevertheless w salesperson. This is not my first experience with Uy, and I must say, it won't be my last! Although he is employed by 417 Nissan, he nevertheless worked very hard for ME and I was able to obtain the deal I was comfortable with. I strongly recommend Uy as he will go out of his way to accomodate you, from appointment times to after sale satisfaction verification. For example, I had to contact him on a Sunday (Dealership is not open)... and he responded shortly afterwards the same day and help solve my car delivery appointment conflict for the following Monday morning. Great Job UY! Thank you. P. de Montigny - April 2021 More
Justina is very professional and tries to always understand what the customer really wants. Great customer service skills and a relationship builder. My wife and I had the best car buying experience understand what the customer really wants. Great customer service skills and a relationship builder. My wife and I had the best car buying experience with her. Our demands were very specifics and she was dedicated to meeting all of our requirements. I will recommend her to anyone who is looking to buy a new car. you will not regret it. More
Thanks Codey for your professionalism. Your smile and friendliness made my day. Also the speed of the maintenance was good and in a proper time. In the meantime I enjoyed a pleasant cup of Java. friendliness made my day. Also the speed of the maintenance was good and in a proper time. In the meantime I enjoyed a pleasant cup of Java. More
I highly recommend Cory Racine as he is very patient, understanding and helpful. Customer Service is beyond expectations. I Thank you So very Much Cory! understanding and helpful. Customer Service is beyond expectations. I Thank you So very Much Cory! More
Awful experience with the sales manager Farid Janet. My appointment was for 10:15 am I was there at 9:55 (ok I was early) I ended up being there for 3 hours (left just after 1pm) for honestly a 15 minute c appointment was for 10:15 am I was there at 9:55 (ok I was early) I ended up being there for 3 hours (left just after 1pm) for honestly a 15 minute conversation! He lied and tried to pull the wool over my eyes because he believed I knew nothing about cars! He told me he would offer me “top dollar” for my trade in- which is laughable! I have a 2015 SL Rogue fully loaded! 2500 is what he offered! He than proceeded to tell me that my car would need “a lot of work for the safety” when I asked him what repairs he than said “I don’t know” I asked him if my car is unsafe and a lot of repairs are need for a safety than please tell me! He couldn’t! He than told me I would be saving money monthly, how you ask? Well here is the breakdown of apparently what everyone spends a month on maintenance - power train maintenance - Timing belt - tires - breaks Now I don’t know about anyone else, but when I said that there was nothing wrong with my timing belt and no one ever changes this monthly if ever during the period they even own the car he said that wasn’t true. (I have owned many cars and have never had to change this in my experience!) I than said that the power train maintenance is NOT done monthly he said that it needs to be done. I asked him to explain why? He couldn’t! Keep in mind I have had the car a year and when I bought it I was under the impression this was already done! Breaks are fine this was done before I bought the car 1 year ago!! Tires are also fine as this we’re suppose to be brand new at the time of sale! When I asked him to explain everything he couldn’t! He than questioned me and asked if it was the deposit that bothered me! Really!!! Really the deposit??? I assured him it wasn’t! He told me I would be saving money payments would have gone up because of the loan transfer on a newer buy- reality is my payments would have gone up 100 per month! Keep in mind this convo was short! He raised his voice and than said “okay bye” and literally walked away and left me sitting at the table! The sales associate jaw just about hit the floor and she apologized immediately for his behaviour towards me! I believe she was in shock she kept apologizing (she didn’t say much-just that she was sorry) and said if In the future I needed a car she would help me! She was amazing! Farid, needs a lesson in sales again, yes I am a woman, yes I know about cars, and NO I am NOT stupid! I don’t believe he would have done this if I was there with a guy! Cause guess what... he was the manager I dealt with a year ago and my boyfriend was there and he didn’t pull any of that crap last year when he was with me! I guess he didn’t recognize me with a mask on!! Oh he is also slow, I knew I shouldn’t have gone back after the first time cause that wasn’t a great experience either! Word to the wise females go with a male!! You will have better treatment even if you know more about cars than the guy your with!! I don’t even want to give 1 star but that isn’t even a option! More
I am very happy of my purchase, the sale consultant Aymen Ghlaissia was very excellent , I will never hesitate to refer him to somebody. thank you so much. Ghlaissia was very excellent , I will never hesitate to refer him to somebody. thank you so much. More
I am a newcomer to Canada and a car is really important to get your groceries, have a little drive, explore the great nature of Canada. However, I had issues with securing a loan as I was still in the proc to get your groceries, have a little drive, explore the great nature of Canada. However, I had issues with securing a loan as I was still in the process of building my credit history. I randomly called 417Nissan Finance, spoke to Andrew VO who not only got me a very good interest rate finance for a newcomer with limited history but advised me on various level. After visiting many showrooms and wasting time, I finally came across the right Finance guy who helped me become a car owner in Canada with almost a brand new car (2 years old). More