Coquitlam Chrysler

I have purchased many vehicles from coquitlam Chrysler and Louie (hope that's the spelling) from service is by far my go to guy ..... thank you and Louie (hope that's the spelling) from service is by far my go to guy ..... thank you More

Kelly asked for my permission to run my credit, then ran it though six different lenders without my go ahead. Completely messed up my credit. THEN changed what I said and lied to make it work with a lender, it though six different lenders without my go ahead. Completely messed up my credit. THEN changed what I said and lied to make it work with a lender, and I didn't get the vehicle anyhow. Not happy, but I'm glad I recorded the conversation so now I can see what can be done legally about it. More

Liars. Service department, unethical liars.Truck Liars. Service department, unethical liars. Truck dropping out if gear. Recalls completed by the dept 2 weeks ago, then problem starts. Want $178 p Liars. Service department, unethical liars. Truck dropping out if gear. Recalls completed by the dept 2 weeks ago, then problem starts. Want $178 per hour 2 - 4 hours to diagnose problem. Problem comes up on the computer code. They play dumb like they don't know what it is and won't give an estimate to repair. Serious known problem with dodge ram 2015. Left the truck for 2 hours said they drove it. Did not drive it all. Still under 5 year power train warranty. Will not honour. Crooks and liars. Can you imagine on a hwy towing at 100k and your truck drops into 4th gear. Seriously dangerous. Only 20k on the truck. More

They told me to bring my plates in and cancel the insurance And they said they don’t want to take my car back, when I was at my insurance broker place we called the dealership and they said ok will g insurance And they said they don’t want to take my car back, when I was at my insurance broker place we called the dealership and they said ok will get someone and someone was on the line but you could hear them hang up on the insurance broker person numerous times, told me to bring plates in to cancel my insurance then change the plan they came back told me I won’t cancel it I won’t let her insure it for 3 days, 3 months nothing I’m going to get someone to come get the car don’t go threw these people they will screw your over they are lucky I’m not suing them More

lied before sale, and stole after sale. bought my mom a used car that came with HID headlights. prior to purchase, 1 headlight burnt out and they promised to repair the problem as soon as ne bought my mom a used car that came with HID headlights. prior to purchase, 1 headlight burnt out and they promised to repair the problem as soon as new bulbs came in. what they did was they spent 5 hours completely removing the HID system from the car and installing cheap halogen bulbs that probably cost less than $5 each. they did not consult my self (the owner), nor did they let my mom know. they did this in a sneaky way which is unacceptable. not only that, they refused to give us back the parts of the HID system which costs between $400-600. the only helpful person was our salesman who tried to fight for us, but the dealership did not budge. More

Do not deal with this dealership.Horrible service. Do not deal with this dealership. Horrible service. Buying the vehicle was fine, getting them to honour the purchase agreement was a different story. Do not deal with this dealership. Horrible service. Buying the vehicle was fine, getting them to honour the purchase agreement was a different story. I have been fighting with them for 4 months to get a part installed, that was agreed upon at the time if sale. Shawn has been deceitful and shady. Eric and Alvin are unhelpful. Mike, in parts, is so far the only one that has tried to help... but without any approval, he can't do anything. If you want customer service after you purchase a vehicle, stay away from this dealership. Currently have an open claim with the Civil Resolutions Tribunal... because that is the only way to get what we were promised. More

I bought on assumption that if I don’t qualify for a loan I will receive 2000 per their ad they reneged liars. I was told if I brought a co-signer that I could qualify. Instead they qualified my cosigner and I will receive 2000 per their ad they reneged liars. I was told if I brought a co-signer that I could qualify. Instead they qualified my cosigner and made me a co applicant.When I let them know that I wanted to be applicant they would not give the loan. So I asked them for the money they offered and refused. More

Service is terrible with them supplying parts and install *****PLEASE READ FULL RERVIEW!!!!***** Thanks to Robert(Bobby)Eglsaer, Sven Habermann, and Daryyl Dudek for being so professional and having a custo *****PLEASE READ FULL RERVIEW!!!!***** Thanks to Robert(Bobby)Eglsaer, Sven Habermann, and Daryyl Dudek for being so professional and having a customer centered approach when buying my Ram 1500. Very Satisfied with my experience. Would also like to thank Micheal from Service for taking the time to help in making the truck my own. ^^^^^^So here is the update as of August 15 2019.****** My truck (Ram 1500) is not even a year old since these parts were supplied and installed by Coquitlam Chrysler While driving down a dirt road the aftermarket bumper that was supplied and installed by Coquitlam Chrysler has flexed and broke both headlights on the vehicle! I brought the truck in and was told by the service department that it was not covered by warranty and costs would be out of my pocket because it was an aftermarket part that was breaking the oem part and that warranty does not cover it even though it was bought through them and installed by their department! After spending close to $25000.00 in parts and service to upgrade my truck through their service department. What a Joke! The only reason I bought parts and used their service department to install was to make sure that I would have piece of mind in thinking that their doing the work would still keep warranty on truck! Guess not! I should have went to North Shore off road who back their work! By the way I also purchased the most expensive extended warranty hoping a dealership would back that up! All I can say is stay away and never will I buy or use their service or parts department again! Also just a side note it happened to a friend of mine that bought a dodge and had an aftermarket bumper do the same thing in 100 Mile House. He took it back to the Dodge dealership there and they fixed it with no charge under warranty because they sold and installed it. Maybe the moral of the story is buy from a dealership that cares about their customers! *******WIll post pictures later****** More

Scammers DO NOT GO TO THIS DEALERSHIP, THEY ARE SCAMMERS ESPECIALLY (ERIC) THE MANAGER HE WILL LIE TO YOU BY MAKING PROMISES ABOUT THE DEAL AND NOT HONOUR IT. DO NOT GO TO THIS DEALERSHIP, THEY ARE SCAMMERS ESPECIALLY (ERIC) THE MANAGER HE WILL LIE TO YOU BY MAKING PROMISES ABOUT THE DEAL AND NOT HONOUR IT. GO TO A DIFFERENT DEALERSHIP AT ALL COST ERIC WAS SCAMMING PEOPLE AT MAPLE RIDGE CHRYSLER AND HE GOT TRANSFERD TO COQUITLAM AND SCAMMING PEOPLE AT THIS LOCATION. I DON'T KNOW HOW THESE PEOPLE LIVE THEIR LIVES SCAMMING PEOPLE. THEY SOLD ME A CAR WITH BALD TIRES AND THEY PROMISE TO FIX IT AND I BEEN CALLING FOR WEEKS THEY ALWAYS IGNORE YOUR CALL UNLESS YOU SAY A DIFFERENT NAME. CHARGE ME $400 ON A ADD ON WHICH WAS SUPPOSED TO BE OPTIONAL BUT THEY SAID ITS NOT OPTIONAL, I TEXTED THE DIFFERENT MANAGER ABOUT MY. COMPLAIN AND HE AGREED THAT THE ADD ON WAS OPTIONAL. THEY NEVER FILL UP THE CAR, NEVER CLEANED THE CAR. WHICH I HAVE PROOF THEY SAID THEY WOULD DO THAT AND STILL HAVEN'T HAPPENED. DO NOT GO TO THIS DEALERSHIP UNLESS YOU WANT TO BE SCAMMED, READ ALL THE BAD REVIEWS FIRST. CAUSE THEY MAKE FAKE GOOD REVIEWS ON TOP OF BAD ONES. BEWARE OF ERIC AND ALVIN BOTH MANAGERS ARE LIARS I WILL BE CONTACTING BBB AND MARKETPLACE ON HOW THEY THREATED US More

Terrible experience with Russ illingworth Bought my 5 car from these guys and this time just blew my mind. Russ was great until I signed on the dotted line very helpful then it all stopped. 50 Bought my 5 car from these guys and this time just blew my mind. Russ was great until I signed on the dotted line very helpful then it all stopped. 50 dollars in gas that I had to go put in myself earlier he went and did it for someone else. Apparently had this truck detailed but couldn’t be bothered to remove the glue from the sticker on the front window. Promised a bottle of touch up paint and 2 weeks later still nothing when he was asked he just passed the buck to another department. Russ is nothing but a liar. One bad experience ruined everything between me and Coquitlam Chrysler I will never go back. More