Kentwood Ford

Darren went way above and beyond my expectations . This crew knows how to treat a customer. Well done ! I will easily recommend to others . From entrance to exit was great. ( spent the better part of a This crew knows how to treat a customer. Well done ! I will easily recommend to others . From entrance to exit was great. ( spent the better part of afternoon ) More

Satisfaction Once again the service was outstanding, dealing with Lauren makes going to a dealership very enjoyable. The service and requirements for the visit wer Once again the service was outstanding, dealing with Lauren makes going to a dealership very enjoyable. The service and requirements for the visit were easily explained and once completed Lauren went over the paperwork leaving no doubt what service was done and what should be done in the future. I thoroughly enjoyed my visit. More

Every visit I’m treated like gold . Device for oil change in and out in 40 minutes. That’s great service. Pricing is very acceptable. No complaints from me at all. . Device for oil change in and out in 40 minutes. That’s great service. Pricing is very acceptable. No complaints from me at all. More

Great service Took my Jetta in to be serviced, they had my car in and done in no time at all, the service advisor (Lauren) was very knowledgeable in regards to my c Took my Jetta in to be serviced, they had my car in and done in no time at all, the service advisor (Lauren) was very knowledgeable in regards to my car despite not being from Ford and very friendly. Would definitely recommend.) More

Vehicle servuce Easy drop off, was given a thirough explaination of service being given. Service was completed timely, with no hidden charges. Very satisfied and hap Easy drop off, was given a thirough explaination of service being given. Service was completed timely, with no hidden charges. Very satisfied and happy with the service. More

Painless A great experience. Subhi was very knowledgeable and helpful. After looking at a number of models, I chose the vehicle was right for me. Painless A great experience. Subhi was very knowledgeable and helpful. After looking at a number of models, I chose the vehicle was right for me. Painless More

2009 Ford Edge Anti-theft Light My Service adviser Jennifer Boucher was very helpful along with her manager in getting my vehicle back to me and help out with the bill My Service adviser Jennifer Boucher was very helpful along with her manager in getting my vehicle back to me and help out with the bill More

Fast and efficient Dropped my car off at 11am and picked it up at 3, it was exactly how long they told me it would he. Lauren was nice, as was the shuttle driver. Dropped my car off at 11am and picked it up at 3, it was exactly how long they told me it would he. Lauren was nice, as was the shuttle driver. More

Great Experience Everyone was wonderful to deal with. The staff were fast and efficient and could answer all my questions. They play area for the kids made the experie Everyone was wonderful to deal with. The staff were fast and efficient and could answer all my questions. They play area for the kids made the experience more than pleasant for my kids. More

change oil and maintenance service scheduled time is very timely. Service advisor Robert is very kind and assistive. Jen as well has still good command of her customer seevice. Tgey are scheduled time is very timely. Service advisor Robert is very kind and assistive. Jen as well has still good command of her customer seevice. Tgey are all friendly! More