Chatham Mazda

June 20, 2017

"Very happy with our recent buy experience"

Rick

We recently bought a new CX5 from Chatham Mazda and was very happy with dealing with them from the minute I stepped into the showroom. I'm a returning Mazda owner and was already familiar with the dealership from all of my previous service experiences. On the sales side, they were equally excellent to deal with. A.J. was always professional and curteous and he made sure we had the right vehicles for several test drives, had the answer to all of our questions about the vehicles and features, and made negotiating and closing the deal a straightforward and no fuss event. Scott made great efforts to try to find us our preferred colour (but it was not to be, as a GT with the Tech Package in Sould Red is a rare and hot commodity - but the Titatnium Flash that we got is also very sharp). The dealership was very helpful and facilitated flipping our trade in vehicle to my daughter and took care of the paper work, safety inspection and licensing at cost only with no additional markup. They made it convenient for me. Great customer service! Overall, a great buy experience: settled on a fair price very quickly, no sales pressure, and good honest helpful people all around (A.J., Scott, Jessie and Dave). And my wife drove off with a new vehicle with loads of comfort features and all of the new safety features available, which she's thrilled with!

Employees Worked With
A.J., Scott, Jessie