Bought a used 2018 Honda HRV in March of 2023. - rock.douglas
Bought a used 2018 Honda HRV in March of 2023. It had about 79000 kms on it. I have now put about 25000 kms on it driving to and from work, highway miles. Two weeks ago the transmission went in it., Did some research and found out there is an issue with these belt transmissions. Honda also sent a recall out to do a software update on these transmissions and they have to be flushed every 50000. I took it to Cobourg Honda and they notified me that none of this was done and Whitby Honda should have did this before they sold me the car. Luckily, Honda covered the cost of the transmission. While I had it in they found that the air conditioner compressor had to be replaced, which did cost me $3000. I called Whitby Honda Manager and let him know about my dissatisfaction of them not telling me about the transmission problems. Managers response was, “You and your family enjoyed it for a year and now your complaining because things are breaking down?” Based on this logic these vehicles from this dealership are only suppose to last a year without any issues. Terrible experience with this dealership, who won’t be seeing any more business from me and my family.
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