45 British Columbia Dodge Dealers

Super informative, friendly, no pressure sales and fun - Compass Crazy

Super informative, friendly, no pressure sales and fun atmosphere. Layne was great and made me feel right at home. You can tell they all love their jobs.

We buy several vehicles a year from Rivershore Ram and - s.mott

We buy several vehicles a year from Rivershore Ram and Cody, Scotty and Tim are second to none. Thanks Guys

Prompt courteous service professional staff. - nalen1981

Prompt courteous service professional staff. Competitive pricing and superior products. The level of service given is unequaled in town

Excellent service! - P&J

Excellent service!! Great communication with Tano who helped every step of the way for a fantastic vehicle purchase, as well as Sunday who was a wonderful help when finalizing the deal. Would highly recommend to anyone looking to purchase a vehicle!

I want to say I just had a an amazing experience with - babych8

I want to say I just had a an amazing experience with Kelowna Chrysler, I was on my way to Kelowna from Calgary and I had a message on my truck that I needed to get to a dealer asap for a DEF service I called Kelowna Chrysler 2:00pm and a Friday afternoon and they were able to get my in and get a Knock Sensor shipped in and had me back on the road the next day. Top notch service. Kudos to Steve and Monty, you guys are so professional and very concerned about getting me back on the road!!

Very courteous and professional. - opalgagnon

Very courteous and professional. Staff members very polite and accommodating. Fast and efficient and understanding

I test drove and ultimately bought a Grand Cherokee from - jim_caruth

I test drove and ultimately bought a Grand Cherokee from Yousif Razook. Yousif as well as his sales managers and then the finance and insurance folks - all a real delight to work with. The pricing they gave me was very fair and the car was immaculately detailed when I went to pick it up. Really a great experience.......Thanks.

Service Dept- great service as always from Murray / - Lynne - Sahara

Service Dept- great service as always from Murray / Brenda / Kelsey. Issue with my 2017 Wrangler Sahara (lights & wipers). I recommend these wonderful service team! Thanks, Lynne

Great dealership Nathan our sales person was awesome he - pvanegdom

Great dealership Nathan our sales person was awesome he worked hard for us would use him again .would rate him a 5 star .

Good service, direct to the point, able to work with me - William

Good service, direct to the point, able to work with me and did an excellent job. Very much recommend.

I have always enjoyed good service, Gary Callander is - C.S.

I have always enjoyed good service, Gary Callander is great getting the work done and working out a good price.

My husband and I will forever bring our Jeep Cherokee - LFisher

My husband and I will forever bring our Jeep Cherokee into Servicing here. We had it towed from Lake Cowichan due to a Insurance Claim and the service team, specifically Darren was phenomenal to work with. I cant come to give 5 stars only because of Sales...my husband was inquiring about a vehicle and said he wanted new. The sales kid (yes kid) kept trying to push for a pre-owned vehicle. Hubby said no, the sales kid said that is all we would get approved for. VERY WRONG. Stay away from the sales dept, but service is fabulous.

Firstly, I would like to acknowledge that the sales side - BogieJr

Firstly, I would like to acknowledge that the sales side of the business has always treated us well. We have worked with Sheldon multiple times and have always had a pleasurable experience. As our relationship continued with the dealership, we made the trip from Chilliwack to Abbotsford to have our vehicle serviced. The gentlemen at the counter are professional and approachable. Our latest purchase was a TAG (Trotman Auto Group) custom truck with a dealer installed BDS lift and 35s. The value of this being, dealer installation and supply of the parts was to maintain the warranty of the vehicle due to it being installed by certified technicians. After 8,500km the truck had a clunk in the front end. We brought it out to Abby Chrysler to have it diagnosed and repaired. The technician retorqued the front end (because it was loose) and after two days we received the truck back to take home. When we arrived home there was another major clunk coming from the rear end. We called the dealership and explained the situation and the nature of the dealer installed aftermarket’s. Due to us being limited to a single vehicle, we asked if it had to be looked at by their dealership and the appointment coordinator was adamant that it would be covered by Chryslers warranty and I could go to any dealership. Long story short, the other dealership diagnosed the issue as the rear being so loose the axel was shifting. (Obviously installer error). They proudly stated it was all fixed up and good to go and they handed me a bill for the repair. I was shocked as the truck still sat under 10k km and it should be covered under warranty. They explained that Chrysler will not warranty any aftermarket parts issues. When they reached out to Abbotsford Chrysler, explaining the situation, Abbotsford refused to cover the repair costs. The dealer was our go to and we had really enjoyed our experience but to be stuck with a shop bill after spending $90k on a truck feels outrageous. The dealership did end up offering a service credit at their dealership for the next service, but it turned us off from utilizing the service department in the future.

A good experience overall. - Jenmich010

A good experience overall. Friendly efficient staff. Since the initial sale they have been very helpful trying to teach me all the extra gadgets in my car.

I have been dealing with Willie Dodge for years and have - murrrr

I have been dealing with Willie Dodge for years and have always been very satisfied with the service I have received there. Over the past few months I have had to visit their service department for a couple of minor issues and i serious issue. I have been so impressed the the quality of service from the service department. They are always friendly, there is never any wait and they always have the paper work prepared before hand. Once the service is complete, they always let you know when your car is ready to go. I definitely give them a 5 STAR rating and would not hesitate the recommend them to my friends.

Bought a 2024 ram rebel 2500 I delt with Cody the - radumike83

Bought a 2024 ram rebel 2500 I delt with Cody the service was excellent 👌 I highly recommend Cody and his team 👍

Unfortunately, the nozzles of my windshield washer broke. - Robin Hood

Unfortunately, the nozzles of my windshield washer broke. I need new ones. I went to the Dodge dealership and asked for quote how much it would cost to replace this two nozzles. I got the quote and I was shocked. 1 nozzle = $113.35 The total was $320.82 incl. tax A little bit a lot, don’t you think so? I went home, opened the website of MOPAR, the official company for Dodge parts, which also supplies this dealership with wholesale prices for parts and discovered that the same nozzle would cost me only $64.14 if I would order them online. Hm???????????????? Less than the half?????!!!!!!! So, I ordered at MOPAR. The original replacement parts for less than the half. I went to the dealership and let them know that I feel uncomfortable to place the order and asked if I can talk to the manager. After my explanations why I will not be a customer anymore he explained me that they are a business, and they have to make money and the mark up (I call it rip off) is up to them. Having a sustainable mark up is ok, but this is too much. After that, I mentioned that I would like to share my experience on social media. This manager brought me politely to the door and threatened me, if I do so, he will send me his lawyers to sue me for defamation of character. He can try. I am not making a false statement when I am writing about what happened. I have proofs. No false statement. I actually congratulate this manager to his successful business model. It just didn’t work with me. BTW. After what happened I went to another dealer ship in the Valley and asked for another quote. They would have charged me even less than MOPAR. Only $64.04 per nozzle. I am happy that I have compared prices.

Our 2022 dodge Ram broke down weeks after purchase , - Kristen Connelly

Our 2022 dodge Ram broke down weeks after purchase , truck is under manufacture warranty and they cannot fix it. Instead of helping us the staff at this dealership have completely lied and left us hung to dry. Our truck has been in the shop for 6.5 months, still will not start and they aren’t doing anything about it. If you want to be treated like garbage as soon as you leave the lot and lose $1300/m on a truck that isn’t even fit for sale then look no further

Sold me a lemon and said they’d make it right, but no - hm

Sold me a lemon and said they’d make it right, but no follow through.

Worst dealership in Nanaimo. - dj

Worst dealership in Nanaimo. Greedy Crooks! Pay attention to pricing and add ons. Stop ripping people off. You guys are goofs 🤡

Teresa Anderson , sales consultant ,she set the bar for - ss.browner

Teresa Anderson , sales consultant ,she set the bar for customer experience , friendly , knowledgeable and worked with us to find the right vehicle

First and last time that I would have my truck serviced - mike

First and last time that I would have my truck serviced at this place , had better service on skid row garage

Least helpful business I have ever dealt with. - cox.jeremy72

Least helpful business I have ever dealt with. First off I has a factory recall on my Dodge 1500 air bag. they did the air bag than charged me $75 to reset the airbag light telling me that the reset wasn't covered by the recall. Pretty sure that was a lie.

Daniel Chesney, the Service Advisor at Cranbrook Dogge,... - Jayde Cooke

Daniel Chesney, the Service Advisor at Cranbrook Dogge, was most helpful in my not so great situation. He was able to contact another garage in Calgary that had my car in for repairs and was able to save me money as my battery was under warranty. He went out of his way to ensure I got the right help! I highly recommend him to anybody needing assistance with their car.

If I could give 20 stars I would! - JaydeneandSharon

Stress free, no pushy salesmen, absolutely INCREDIBLE experience! They worked with me on my must haves and things I could compromize so that I walked out with my dream car! I learned so much about resale value and how the car loan process works and everything to do with buying a new car. My family has bought our last 6 vehicles from carter dodge and we will never go anywhere else. When my fiat (bought 2 years ago from carter) was stolen, carter was our first and only thought. The process was quick and stress free! Don’t go anywhere else, you won’t get nearly as good of an experience anywhere else. Thank you Gerry, Al, Paul and Pam! I can never thank you all enough.

Terrible. - echo432

Terrible. Salesman was great but management very sketchy. Won't give you straight answers on numbers for the deal. Walked away from it due to them trying to hide details.

This is absolutely a 5 star dealership, I am located in - jensen001

This is absolutely a 5 star dealership, I am located in Courtenay and am unable to drive any new or used detailed vehicles for 6 months due to extreme chemical sensitivities. Daniel and his team went above and beyond to not only bring me the financial paperwork to sign in Courtenay, They also brought the vehicle right to my doorstep at no charge. You take the word dealership to a whole new level, This didn't feel like a dealership, it felt like a family that cares about its business and customers, I cannot praise these guys enough, it really puts the meaning Above and Beyond in a whole new category. Highly Recommended, Ken Jensen, Courtenay, British Columbia

They faulted an inspection list. - Stevenwrathwell

They faulted an inspection list. I was told that the car wouldn't be on the lot if it didn't pass all inspections.(they look at it and check a box, but push it out the door if it cost them money to fix it) After the purchase and hit a couple speed bumps in a parking lot a week later, I found a lot of noise in the steering and trumping sound. When I brought it in for service a locally owned mechanic found almost everything in the front suspension had no bushings and worn out especially the control arm. The head gasket was also damaged (not from the bump)and was why I smelled exhaust in the cab. It wasn't a pipe leak. They say becouse they didn't approve any cost that they are not responsible. So I returned it repaired at my cost. The vehicle is still a lemon, and has some issues, but we won't get into it. They have a shady side about them. Its known throughout the area. From 100 Mile to PG. Stay away if you want to save your money and aggravation.

Dealing with this place has been the worst experience - NeverNelsonChrysler

Dealing with this place has been the worst experience I've ever had with any business. Brought my car in for repair as it had a misfire. After 12 hours ($2,100!!) of diagnostic work, all they had to tell me was that I needed a new engine, but couldn't tell me why. I didn't believe it couldn't be fixed as it ran well besides the misfire, didn't use oil, the oil was clean, power and fuel economy was the same.....So I took it home. It had developed a massive oil leak while they had it that it didn't have before, so, because I hadn't learned my lesson yet, took it back to them. They said it needed an oil cooler, common problem. I told them to go ahead, another $1,000 bucks later, the leak is fixed. Go pick it up, I drive it for 5 seconds and another check engine code pops up. And the transmission won't shift properly. The code says low oil pressure and the transmission is in limp mode to protect the engine by not down shifting. They get back to me a week later, tell me to bring it in. I thought the new oil pressure sensor that came with the cooler was faulty. They did another couple hours of diagnostic work, told me it needed a new engine. But couldn't tell me why. And didn't try to change the sensor. So I drive it home, the oil pressure reading became totally erratic and went to 0 psi. Oil light comes on. I call up the oil temp, it's normal. I drive home, 35 minutes on the highway, with no indicated oil pressure. It runs fine. The temperature doesn't budge. Idling in my driveway, it's purring. When I go back and tell them this in person, I again suggest that maybe the sensor isn't any good. They tell me that they believe the sensor was correct and that I didn't have any pressure. I repeated how I drove for over half an hour at highway speeds, which would be impossible if that were the case. And they did nothing. Offered nothing. Insisted that I drove home with no oil pressure. So I left, and in the next few days changed the sensor myself, and voila, oil pressure was back. Call them back, explain how I replaced the sensor and oil pressure indication had returned. They seemed slightly embarrassed, and even went so far as to act as though they wanted to help me now. They never did help me. After seven months and no progress with Nelson Chrysler, I sold the car, to a friend, for $2,000. I had already bought another vehicle for my wife in the meantime since we couldn't drive the Dodge in the state it was left to us by Nelson Chrysler. The transmission was still in limp mode from a low oil pressure code. My friend fixed everything for $1,000 plus his time. When he opened up the engine to examine the rockers and lifters, the same components the dealership spent 12 hours diagnosing, he immediately saw that cylinder 3 had a bad rocker - it was obvious. This was also the cylinder that had the initial misfire that brought me to Nelson in the first place. He also noticed a loose oil galley bolt that had backed out almost to the point where it was going to fall into the engine. These are both well known issues with these engines. He tightened all the oil galley bolts, and replaced all the rockers and lifters by watching a video on YouTube. The oil pressure issue was solved when he replaced the brand new oil cooler (that Nelson just charged me $1,000 for) with an upgraded aftermarket unit. He's put 15,000 kms on it since then, with no check engine lights and no issues. Him and his wife love it. Not bad for a "blown" motor that Nelson quoted me $9,000 to replace. But generously offered to take it on trade.... Do not trust these people. Don't let them touch your vehicle.