21 Alberta Toyota Dealers

So. - lmorri

So... Val was excellent and I really wanted to buy a car from her. The reality though is that Toyoyta has lost a sale due to prohibitively long wait time on the vehicle I wanted. 3 to 6 months I will wait. 18+ months and you have sent me to your competition. Where I will be purchasing a vehicle and receiving it in a couple of months.

I found them friendly and helpful. - jim bob werner

I found them friendly and helpful. they answered my questions and kept me informed through the process. I found service to be good and generally done when said. I purchased this vehicle

Manny was the best salesman ever , he worked really hard - Tushar.iyer

Manny was the best salesman ever , he worked really hard to get us the best possible deal , 10/10 for manny

Terrible. - Kevin

Terrible. Asked me to contact them about a car I ordered. Then never got back to me.

I went for my toyota highlander maintance service. - Lia

I went for my toyota highlander maintance service. Adam Kumi (Product Advisor) was wonderful at finding out information I needed regarding my car. He went above and beyond to find it out and I was very impressed with his service. Hieu Le (New Vehicle Sales Manager) was also incredible! He also helped me with part of the information I needed. He was very pleasant to deal with and also went above and beyond to make sure I was able to get what I was looking for on my car. They also have an amazing manicure service for their clients that may decide to wait for the service been done. Chin is amazing! The nice lady that does the manicure service, and her work is amazing! They also offer you a shuttle service to take you to your home or office, in case you can't wait for the service to be done, also pick up so you can come for your car. I recommend them and you will not be disappointed! If by any chance you have any issues, talk to the manager. I hear he is amazing as well and will resolve it for you or make things better.

Great experience! - sheilamcginley19

Great experience! Picked up my new car today. A huge Thank you to Dustin, who saw this through right from the start to finish, to Ryan, who showed me all of the featured on the new car today, as well as putting my plate on, and to Damien who answered my email questions promptly and accurately every time! Highly recommend this Dealership :)

Pam and Sean are great! - irishanntorre

Pam and Sean are great! Excellent and quick service ! Thank you so much! Sa uulitin!

I checked all Toyota dealerships in Edmonton area. - Richard Hammond

I checked all Toyota dealerships in Edmonton area. Gateway is the best for buying a new car. Fair pricing, no hidden fees. You pay MSRP. Manmeet is their best salesman. Honest, punctual, very nice to deal with. Their finance people Catalin (Cat) Iancu and Simranjit Kaur are awesome and very easy to deal with too. Definitely recommend.

I travelled 2800 km to purchase this vehicle after being - Mike from northern BC

I travelled 2800 km to purchase this vehicle after being referred by a friend who has dealt with the dealer for years. The trip was worth the time and effort. Setting up the deal at a distance was made easy by Jeff Decter who was forthright in discussing pricing and responding to my initial questions and several follow up ones promptly and specifically. The whole process was low pressure. Jeff followed up on a number of after purchase requests patiently and quickly (including shipping some bulky items I'd forgotten in my traded vehicle at dealer expense). There was no smoke and mirrors in the deal, no "oh by the way..." surprise add ons or upselling, and my trade-in vehicle was credited as discussed before on-site inspection. All in all, I was more than satisfied with the transaction and am happy to recommend the dealership as represented by Jeff Decter.

We purchased a Factory Order 2024 Rav4 XLE Premium AWD. - jkrawchuk

We purchased a Factory Order 2024 Rav4 XLE Premium AWD. When I called in, I was politely greeted over the phone and transferred to Drew Lupul. The sales process from this point on was professional, transparent and I must say a great buying experience. I then received a call from Ashley Seguin, BDC Sales Manager to review all the details of the purchase which was very important since we were from outside of Edmonton and all communication was conducted by phone and e-mail. My confidence and trust were re-confirmed by Drew and Ashley that I was dealing with a business with high integrity. We took delivery Saturday, April 06th. Many thanks also to John, Travis and Danny! Happy Customers James, Rose and Brandon K.

In 11 years I have had great service, treated well on - Greatrails

In 11 years I have had great service, treated well on arrival and explained everything that was done to the vehicle on completion.

I would like to thank Ryan and Amy for the exceptional - dbent10

I would like to thank Ryan and Amy for the exceptional service I received recently when buying my current vehicle.Every detail was looked after from start to finish! Awesome job! Won’t hesitate to buy from you again. Regards Debbie Burrows

We bought a new Rav4 from Drew . - walkerpl

We bought a new Rav4 from Drew . He was professional, courteous and really knows his vehicles. He went out of his way to help us navigate the whole process. We can honestly recommend him to our friends. We believe he is a 10 out of 10!!!

LADIES BEWARE! - WorkingHard

LADIES BEWARE! I've never had a good experience with Lethbridge Toyota. My first experience with Lethbridge Toyota was not great - when I bought my car and winter tires - and I was told by the person who sold me my car that they would give me a "free oil change." When I booked my oil change online (Oct) I specifically mentioned the FREE oil change. I received a call back to confirm my oil change, and again, I made sure they knew I was told my oil change would be FREE. When I dropped my car off and gave them the keys, I brought up my FREE oil change again for the third time. Shocker, he saw no note of it in the system, but I watched him write it down. Guess what was not on my invoice. Suddenly everyone had amnesia and there was no mention of a discount. I was told to sit and wait for the manager. I could not wait any longer and decided to pay my invoice just so I could leave with my car. Literally seconds after my FULL payment was processed the manager walks out. He had in his hand a paper with handwritten notes that clearly say "refund $109.98" (see photo). I was told they would mail my refund cheque on Monday (see photo of transcript of audio recording). Over a month has passed and guess who hasn't received a cheque in the mail. If you are following along, that is the fourth time they have lied to me about this "free oil change." This trip to Toyota cost me almost $500, and when I got back in my car the check engine light was on, and the headlight I wanted to change was still there - giant hole and all (see photo). I marched right back in and asked why I just paid for an inspection only to have my engine light on and not dealt with, not to mention they changed the wrong headlight. They had my car for 8 hours, did a road test, yada yada ... And he had the nerve to tell me they would have to run another diagnostic. When I sarcastically said, "that sounds really hard," he said, and I quote, "It is! It takes about an hour to hook it up and run - drive the vehicle while it's on!" (See screenshot of audio transcript) First of all, hooking up the diagnostic can be done in the driver seat without removing anything. Secondly, they already charged me for a road test so that should have been done at the same time. Let's not look me in the eye and tell me driving is hard. Thirdly, they had my car for 8 hours and had plenty of time to figure out why the check engine light was on. Also, I believe they intentionally changed the wrong light because it costs $333 every time they remove the bumper, and instead this way they can charge me for it twice. Look at that picture and explain to me how they replaced the wrong one. They tried to gaslight me and tell me I refused that replacement, but it was literally one of the reasons I was there. For the record, I ONLY refused the replacement of the license plate lights because I don't want those. Ladies, watch out. We all know we need to record every second we are with mechanics because they take advantage of us, and Toyota has literally never told me the truth. Not ever. Not even a little bit.

I have my GM detailed there twice. - cmercier008

I have my GM detailed there twice. Carter Cadillac no longer does this for their customers. South Pointe Toyota have done a consistently great job. My car looks awesome and the people are great!

My two vehicles are serviced at Country Hills Toyota. - faamir1969

My two vehicles are serviced at Country Hills Toyota. Three times in a row, when I pick up my vehicle after regular maintenance services, it comes back with a new problem that never existed. Even this week, this has happened. When I mentioned it to the service manager, he offered to get my vehicle inspected for a charge. When I refused to pay as that problem was not there when I dropped my vehicle for service, he simply refused to get it inspected free of charge despite the fact that I have been a customer for more than a decade. It sounded to me he did not care at all. I am not going back to this dealership and will take my business elsewhere.

Phenomenal Dealership and super great Service Department. - Ron

Phenomenal Dealership and super great Service Department. Staff are excellent to work with and very helpful.

Another Go Auto Dealership. - Poor Goy

Another Go Auto Dealership. Go figure. If you want to get hosed go here. GM's also a world class xxxxx. Fun times w/ Toyota dealerships, eh!

Buyer Beware! - dorchester.kyle

Buyer Beware! Let me start by saying I love the Toyota Product my family has bought vehicles here for our last 4 vehicles. We referred other people to this dealership as well. Leased a Truck from Toyota City. 2023 Tundra. Mid January all of the safety features started saying they were not working and our Touchscreen/ Gps/ Bluetooth etc. stopped working. We got a loaner but we continue to make payments on the Truck and the loaner is not near the vehicle we are paying for. Fast Forward 10 weeks later still no truck. Last we heard from the Service manager was probably 4 weeks ago. Started to try to speak with GM - good at first but now is ignoring my emails. You might ask why don't you just turn the Vehicle back to them? Because they want $6700 from us even though we don't have our Truck - its a lemon, even though we have made 10 payments at full price while driving a much inferior vehicle, even though we have added a Tonneau Cover and Running Boards at our own expense. If you have read this far...Do yourself a favor and stay far away from this dealership or the Camrose dealership when they move.

Went there to buy 2nd hand car, they gave me a junk set... - Xixo

Went there to buy 2nd hand car, they gave me a junk set of keys with visible duct tapes. When I asked for a newer one, even if not new but presentable, the GM went ballistic. Teling us that we shouldn’t buy 2nd hand but a brand new car. In the first place why would you sell a junk stuff? The set of keys wasn’t even presentable in the first place. I paid for detailed cleaning the you end up just vacuuming my car. Still have mud marks inside and tons of fur in the carpets. They even gave me air tax which is only given for a brand new cars. The GM is Mr. Kit Simpson, arrogant and very unprofessional and unfriendly to customers. Sales agent was nice but lack of knowledge on what she is selling.