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William Baumgardner
William Baumgardner at Advantage Toyota Valley Stream

William Baumgardner

Service Advisor

Advantage Toyota Valley Stream

400 W Sunrise Highway
Valley Stream, NY 11581

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4.6
278 Reviews

Dealership Experience

6 yrs, 11 mos

Industry Experience

6 yrs, 11 mos

4.6

278 Reviews

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278 Reviews of William Baumgardner

May 29, 2025

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Employee Rating

I am always pleased with the professionalism, transparent communication, follow up and follow through of the service team. More

by tgilmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gio

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May 30, 2025

Advantage Toyota Valley Stream responded

Thank you for your kind words! We appreciate you taking the time to share your experience and are delighted to hear that our service team's professionalism and transparent communication met your expectations. We look forward to continuing to serve you with the same dedication.

May 25, 2025

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Employee Rating

The dealership is great as usual. No problems whatsoever.The staff are very experienced people. More

by eaddyjr49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Zollinger

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May 28, 2025

Advantage Toyota Valley Stream responded

Thank you! We’re happy to hear that you had a problem-free experience and found our staff to be experienced. We look forward to serving you again at Advantage Toyota!

May 22, 2025

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Employee Rating

Excellent job, though I have to take it back to fix the radio as it was not working after the change of the battery. More

by AKJOHN2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Femi Osewa, Akin Dixon, Margie Bonel

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May 23, 2025

Advantage Toyota Valley Stream responded

Thank you for the five-star review! We’re happy to hear you had an excellent visit, and we apologize for the inconvenience with the radio. Please feel free to reach out to us, and we'll be more than happy to assist you with resolving the issue.

May 20, 2025

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Employee Rating

It’s not a good experience at all . Representative has tough attitudes and no interest to discuss car details problem More

by TAPASH08@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Andy Zollinger

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May 22, 2025

Advantage Toyota Valley Stream responded

We're sorry to hear about your experience. Our team is committed to treating everyone with respect and friendliness, and we're always willing to go over every detail necessary to ensure clarity and satisfaction. Please feel free to contact us at wecare@aagny.net with any concerns—we’d be happy to assist you further.

April 20, 2025

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Employee Rating

Excellent service. William B. Was a great help my vehicle was ready in under 2 hours More

by dexnorth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your experience with us! We're glad that William was able to assist you effectively and that your vehicle was ready in such a timely manner. We appreciate your feedback and support!

April 13, 2025

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Employee Rating

Im very satisfied with service department keep it up excellent experience specially my service man More

by shms_hasan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2025

Advantage Toyota Valley Stream responded

Thank you so much for sharing your positive experience with our service department. Your satisfaction is our priority, and your kind words motivate us to maintain our high standards.

March 21, 2025

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Employee Rating

William & the service tech who solved my problem were both great. Thanks so much to both of you More

by hollis526
Workmanship
Service Time
Recommend Dealer
Yes
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Mar 24, 2025

Advantage Toyota Valley Stream responded

Thank you for your kind words! We're glad to hear that William and our service technician were able to assist you effectively. Your feedback is greatly appreciated, and we're delighted to have been of service to you.

March 14, 2025

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Employee Rating

Advantage is a good Dealership. I like the way they do business. I am satisfied. More

by georgesjeanvanel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2025

Advantage Toyota Valley Stream responded

We're glad to hear that you are satisfied with the way we conduct business. Thank you.

March 09, 2025

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Employee Rating

William was helpful & explained everything in detail. Excellent service Good experience for every customer Thank you More

by hollis526
Service Communication
Recommend Dealer
Yes
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Mar 13, 2025

Advantage Toyota Valley Stream responded

Thank you, Hollis. We're glad to hear that William was able to assist you effectively and that you had an excellent experience with us.

February 23, 2025

Dealership Rating
Employee Rating

The service provider was kind. But it’s a pretty long wait even when you have an appointment. Just went in for inspection. They said it takes a few mins but I had to wait for the p More

by KEANNE.HORSFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Zollinger, Xavier Ascencio

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Feb 24, 2025

Advantage Toyota Valley Stream responded

Thank you for taking the time to leave your feedback, Keanne. We appreciate your kind words about our service provider. We apologize for the longer than expected wait time during your recent visit for an inspection. Your suggestion of coming in early in the morning is noted and we will strive to improve our wait times in the future.

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