Walter Pensa | Page 6

Great service and very professional. They all made me feel welcomed and happy to be part of the Mercedes-Benz family! They all made me feel welcomed and happy to be part of the Mercedes-Benz family! More

by YoYo Verified Customer Verified Customer

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Ron is extremely efficient, gave me more information than needed and that help me complete work that was covered by my tire and rim protection. Thank you Ron you have my referrals. needed and that help me complete work that was covered by my tire and rim protection. Thank you Ron you have my referrals. More

by LILIAM_ABRIL Verified Customer Verified Customer

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Service department staff is courteous and knowledgeable. Responds with updates and progress reports promptly with quick diagnosis. Repairs made by certified technicians to vehicle manufacturers specificatio Responds with updates and progress reports promptly with quick diagnosis. Repairs made by certified technicians to vehicle manufacturers specifications. More

by RANDY15090 Verified Customer Verified Customer

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Buying a car is never is easy. Especially after a yr of personal losses and accidents. But Alex Anagnostou stands as a blueprint for everyone- not just sales consultants to follow. Especially after a yr of personal losses and accidents. But Alex Anagnostou stands as a blueprint for everyone- not just sales consultants to follow. He has integrity and is knowledgable. His support along with his boss Walter, during this process helped make so many of my family's dreams become possible. Their kindness will always be a part of us wherever we go and I plan to return as my children grow and always look for a car here 1st. I suggest everyone does. This is the first time I ever brought a car (I've had several- new,used&donated) & left without that small pit of buyers remorse & that is truly due to the genuine kindness and knowledge of Alex. More

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My experience at Mercedes-Benz of Orange County was hands down the best experience I have ever had purchasing a car! Eric Makofsky, our sales advisor displayed exceptional customer service skills as well down the best experience I have ever had purchasing a car! Eric Makofsky, our sales advisor displayed exceptional customer service skills as well as in-depth knowledge of the vehicles and sales process. We immediately felt welcomed and supported. Eric was patient and genuinely invested in helping us find a car that was the perfect fit. Tom Tzimoulis's attention to detail was impeccable when explaining the warranty and service options. There was no pressure just good advice. Walter Pensa took the time to meet us and was focused on making sure that we were more than satisfied with our purchase and experience. We went in looking for a car and left with a car and what feels like three new friends. More

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Great experience with this purchase! From the onset of communications to the delivery of my suv, actions were immediate, highly helpful, pleasant, & comfortable! My sales consultant was From the onset of communications to the delivery of my suv, actions were immediate, highly helpful, pleasant, & comfortable! My sales consultant was excellent as were the managers, finance specialist, front desk staff, and everyone I came in contact with. I love my suv & appreciate the worry free experience! Thank you, Luci. More

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David was attentive, warm and magical- he made my dreams come true and he is a veteran. Thank you for your service! come true and he is a veteran. Thank you for your service! More

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