Victor Lu | Page 2

They are nice and patience, and provide a lot of information about the car , good service. information about the car , good service. More

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Charles Cannon and his crew were patient and extremely helpful. Thanks to all! Sincerely, Monique helpful. Thanks to all! Sincerely, Monique More

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The person checking our credit score didn’t show us the bank approval. When asked they stated “it’s here” on his computer. They rated us 8.9 APR with 852 credit score. Hmmmm bank approval. When asked they stated “it’s here” on his computer. They rated us 8.9 APR with 852 credit score. Hmmmm More

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Our experience at Lexus of Serramonte was great! Attentive employees, very knowledgeable sales staff and it was an efficient transaction. Also, they had the best rates! Highly recommend! Attentive employees, very knowledgeable sales staff and it was an efficient transaction. Also, they had the best rates! Highly recommend! More

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Fast and awesome service! ! Smooth and easy transaction! In and out on the same evening ! Smooth and easy transaction! In and out on the same evening More

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I highly recommend working with Victor L. at Lexus of Serramonte. He was very friendly, knowledgeable, and made the car buying process seamless. He understood my needs, showed me different op at Lexus of Serramonte. He was very friendly, knowledgeable, and made the car buying process seamless. He understood my needs, showed me different options, and was transparent about the features and condition of the vehicles. After choosing the car, Victor took the time to show me how to use the different features and even helped me set up the driver seat memory. He reassured me if any issues come up I can give him a call and he'll help me out. The entire process was efficient and hassle-free. Great experience, thank you Victor! More

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We had a really positive experience trading in my 2021 Telluride and purchasing a new GX460. Victor was very helpful and knowledgeable, and helped us navigate what we were looking for in a family vehicle. Telluride and purchasing a new GX460. Victor was very helpful and knowledgeable, and helped us navigate what we were looking for in a family vehicle. Unlike many other dealerships, we never felt any pressure to purchase anything, and Victor was patient, but available, to us throughout the evening. The dealership was clean and inviting, and everyone there was pleasant and kind. More

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Very professional and helpful on choosing my car. They have excellent customer service. Great Car too!! They have excellent customer service. Great Car too!! More

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Extremely helpful and knowledgeable about the car in question. New all aspects of the car I was interested in and was timely with messages question. New all aspects of the car I was interested in and was timely with messages More

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Good customer services, Victor Lu is really helpful and knowlegable about the car, overall we have good experience in the dealer. knowlegable about the car, overall we have good experience in the dealer. More

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