Veronica Chicas | Page 2

Excellent service and good personal friendly staff I will recommend to anyone very helpful people recommend to anyone very helpful people More

by RAULSON1 Verified Customer Verified Customer

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Very good dealership! Drove there from Pennsylvania and left with my new vehicle! Ruddy Acuna was my salesman he also spoke Spanish which is good if you have any trouble Drove there from Pennsylvania and left with my new vehicle! Ruddy Acuna was my salesman he also spoke Spanish which is good if you have any trouble with English! Great guy made sure I got my deal! More

by FELIPE SANTOS Verified Customer Verified Customer

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Amazing service at the service department! Especially from Ana, Jose. They alway taken care of my car and provided 5 star service at every step! Especially from Ana, Jose. They alway taken care of my car and provided 5 star service at every step! More

by gloriaf313 Verified Customer Verified Customer

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Ted was very professional and empathetic to my needs as a customer. If not for Ted I would have went elsewhere but he listened and put my needs first. customer. If not for Ted I would have went elsewhere but he listened and put my needs first. More

by jrasul Verified Customer Verified Customer

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It is the best dealer that I have been went to, and the people is very friendly. people is very friendly. More

by Aritmedes Borgen Verified Customer Verified Customer

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On January 26, 2023, Mr. Stevens purchased the vehicle and was provided with a temporary registration plate. You agreed not only to submit the certificate of title to New Jer Stevens purchased the vehicle and was provided with a temporary registration plate. You agreed not only to submit the certificate of title to New Jersey Motor Vehicle Commission ("MVC") but to also obtain permanent registration tags. Despite numerous requests and follow-up from our client, the temporary tags expired and you failed to obtain permanent registration tags. The certificate of title is still not submitted with the MVC. As a direct and foreseeable outcome of your conduct, our client is unable to utilize his motor vehicle for business and pleasure. As result, our client has suffered and continues to accrue pecuniary damages. As our client is unable to utilize the vehicle. Mr. Stevens may pursue legal action arising out of breach of duties in failing to submit title and registration documents, as well as for selling a vehicle with a potential title defect. In that lawsuit, our client will seek legal and equitable remedies against you, such as, but not limited to, monetary damages, injunctive relief, and attorneys’ fees and costs. We remind you that our client’s damages continue to accrue. Our client reserves and does not waive any rights. More

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Leased my BMW which is about to end and it has been 4 weeks without any response despite me being there and only to hear that I will get a call back. Had to call corporate, and glad that I did as I got a weeks without any response despite me being there and only to hear that I will get a call back. Had to call corporate, and glad that I did as I got a quote that is $2000 less than what I was told from Ramsey for a buy out! Shocked! More

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I scheduled a test drive a week in advance and received a call from Veronica Chicas confirming the schedule. I live 20 miles away and on the day of the test drive (when i was already within 10 mins of the de call from Veronica Chicas confirming the schedule. I live 20 miles away and on the day of the test drive (when i was already within 10 mins of the dealership) she calls and tells me that they don't have the model I requested for in stock to test drive. I mean she had the entire week to find out and let me know in advance instead of making me waste my time. I ended up test driving lower end model anyway just to get the feel for the car and afterwards I wanted to discuss purchasing the model i initially inquired about but she was already talking with other customers (which i can understand because she needs to get her sales numbers up). I left the dealership and few days later thought about talking to another sales person but decided to give her one more chance and contacted her. She took down information regarding the car i wanted and said she would contact me back with updates. This was over a week ago and i have not heard anything from her. Needless to say I'm not wasting my time dealing with somebody who is unreliable and wastes my time. I already contacted another BMW dealership and they are in touch with me regularly updating me. I would give her less than 1 star if it was possible. Not satisfied with the interaction with her at all from the beginning to the end. More

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Always very friendly, professional staff service! Clean welcome environment in the waiting area! Best service Clean welcome environment in the waiting area! Best service More

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LOVE this dealership SO MUCH! This is my 5th BMW purchase from Tim Gallagher, their shining star, who ALWAYS exceeds my expectations in every way! I even travel from out-of-state to purchase from him exclusi from Tim Gallagher, their shining star, who ALWAYS exceeds my expectations in every way! I even travel from out-of-state to purchase from him exclusively - because I value GOLD STAR QUALITY professionalism, integrity, trustworthiness, reliability, care, and service!!! Also appreciate the excellent service of Veronica Chicas, Anna Marie Piserchia, Haven Lawrence (video inspection), Octavio Escada, Dan of the Genius Team - and the entire team! HIGHLY RECOMMEND!!! More

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