Tyler Stevens | Page 2

Got our vehicle yesterday from Toyota Bommarito. (Experience with picking up a new car on my birthday... Never again😅) Pros Cons and the in betweens.. After months of research for a new SUV (Experience with picking up a new car on my birthday... Never again😅) Pros Cons and the in betweens.. After months of research for a new SUV for my wife, we ended up here. We picked between Lexus GX, Grand Cherokee L, and Acura MDX. Dealer rating 3/5 (mainly because of Tyler Steven) PROS- Got this at MSRP and sales team was EXCEPTIONAL. Our sales guys Tim and Cody was extremely helpful and we got delivery in less than a month. Great people to work with! 🙌🏽 CONS- Finance person (Tyler Steven)- THE ABSOLUTE WORST FINANCE PERSON WE HAVE EVER DEALT WITH. Extremely disrespectful and just over the top arrogant. We were discussing about the rate and he offered 3.49 at first with my credit being excellent(over 800.) I told him that Lexus was offering 1.9 last month and asked if Toyota will offer the same. He immediately responded, “Go buy a Lexus then.” WOWW! After that response, me and my wife just looked at each other and was extremely uncomfortable the whole time as this guy was just being arrogant and just made us feel that we were not buying enough. Buying a new car is normally fun and exciting for us but that was just the ABSOLUTE WORST buying experience we had (especially being on my birthday.) Summary— My wife absolutely LOVES the car but we were both shattered by the experience we had with this finance person. It’s a great car but the experience we had just ruined the experience and first time ownership of a Toyota. Truly speaking, traumatized is what we both felt after we left the dealership. We felt so belittled and disrespected. Honestly should have went with Lexus for a little more. Not also sure if this guy Tyler Steven was acting like that as market is currently in their favor?? Would I recommend this dealer? Yes I would recommend this dealer as they have a good warranty plan and sales team is phenomenal! I WOULD ALSO WARN EVERYONE, DO NOT DEAL WITH TYLER STEVEN. That experience with him was truly truly TERRIBLE. It honestly ruined a few hours of my birthday, the experience of buying a new car for my wife, and it just really put a bad taste in our mouths being a first time Toyota owners. Should have went with Lexus for a few bucks more, as Tyler said. 😅 More

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I had a wonderful shopping & purchasing a car experience with Nick Johnston at Bommarito Toyota in St. Louis. He listened to what I was looking for in a car and was quick to respond with answers to my many with Nick Johnston at Bommarito Toyota in St. Louis. He listened to what I was looking for in a car and was quick to respond with answers to my many questions either thru phone calls or texts. He found me a car to fit what I was looking for in a matter of a couple of days in this very tough “lack of chips” car market of 2021. He was very knowledgeable with all aspects of the Toyota vehicles, parts, service and financing to make the purchase of my vehicle a very positive & smooth experience. If you are in the market for purchasing a new or used car, I would highly recommend purchasing a car from Nick Johnston at Bommarito Toyota. More

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Tommy (Toyota) is so amazing! We came in at 7:15 on a Wednesday and he took care of us without any hesitancy. Thank you! Wednesday and he took care of us without any hesitancy. Thank you! More

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I had the most amazing experience at Bommarito Toyota. Let me start by saying every employee there have great personalities and are friendly..Cody Parish is an awesome salesman. He sold me my first Camry Let me start by saying every employee there have great personalities and are friendly..Cody Parish is an awesome salesman. He sold me my first Camry in 2016, and just sold me a 2021 Camry. Cody is knowledgeable, very customer oriented. He's the BEST. Sonny Swearingen was great also, he lifted my spirits so my anxiety of buying a new car wasn't so overwhelming. Tyler Stevens in Finance was so good at explaining everything to me, car payments, interest rate, etc. Overall great experience for me!! More

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Sales staff was fantastic! They were very knowledgeable about both their vehicles and the financing. They made the entire process fast and smooth, and no pressure. Price so good we drove in from KC! about both their vehicles and the financing. They made the entire process fast and smooth, and no pressure. Price so good we drove in from KC! More

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Went with my loan from my bank and the financial personal run my credit score even I told him not to do so, the manager said they will dispute the inquiry on my Credit score but till now nothing happened, s run my credit score even I told him not to do so, the manager said they will dispute the inquiry on my Credit score but till now nothing happened, since 12/2 /2020. I'm not happy at all with this transaction... this is the 4th car I purchased from Bommarito, and the third from this store, but I will not go there again because the worker there only thinking how to make money from you any how, not to satisfy you More

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Adam was great to work with! No "car salesman" vibe at all, which we loved! Made the process easy and smooth! Would definitely recommend Adam! all, which we loved! Made the process easy and smooth! Would definitely recommend Adam! More

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Detailed and personal attention, with perfect teamwork. The handoff between each dealership (our search took us from Bommarito Chevy to Honda to Toyota) was seamless, personal, and immediate. The handoff b The handoff between each dealership (our search took us from Bommarito Chevy to Honda to Toyota) was seamless, personal, and immediate. The handoff between each department (sales, service, finance) was also seamless, personal, and quickly done. They helped us find what we wanted, at the price we wanted, and treated us as friends. More

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Sonny is very professional and will truly go above and beyond to ensure the buyer is satisfied. Sonny does not make you feel as if this is a transactional deal, but rather a relationship deal. Sonny fully beyond to ensure the buyer is satisfied. Sonny does not make you feel as if this is a transactional deal, but rather a relationship deal. Sonny fully understands how not to be a car salesman, but rather, a partner with you in the buying experience. Sonny ensured our car buying experience was expedited, which we greatly appreciated. More

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Sonny did an incredible job listening to my wants and needs. He also made this buying experience unlike any before. I will recommend Sonny to anyone I talk to and will be a repeat buyer! needs. He also made this buying experience unlike any before. I will recommend Sonny to anyone I talk to and will be a repeat buyer! More

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