Tyler Ratledge | Page 65

Awesome experience My wife and I purchased a used 2010 Scion xb. I put in a request online initially. Crystal called me back quickly and was very friendly and helpful. W My wife and I purchased a used 2010 Scion xb. I put in a request online initially. Crystal called me back quickly and was very friendly and helpful. When we arrived, she introduced us to Tyler and said he would be taking care of us. Tyler was very friendly, knowledgeable, and helpful. He walked us through the whole process and then dropped us off with Karen to finish the financial process. Since the Scion was Certified, she helped us choose the warranty plan that made the most sense for us while keeping our payment as low as possible. Upon completing the finance paperwork, Karen called for Tyler to come back and he walked us to the vehicle. He went over some last minute pointers about the xb and told us if we had any further questions, to feel free to call him. This was an overall enjoyable experience, and we would definitely recommend anyone to go to Toyota of Cleveland to get a vehicle, be it new or used. More

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just a pleasant experience Bought a used RAV 4 in 2010 from them. Shopped 5 dealerships and found them the best again. Bought another used RAV 4 from Tyler Ratledge. He was eas Bought a used RAV 4 in 2010 from them. Shopped 5 dealerships and found them the best again. Bought another used RAV 4 from Tyler Ratledge. He was easy to work with. More

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Had Great Experience with this dealership I definitely had a great experience at this dealership. Had an easy time leasing my vehicle with no problems or issues. What they told me was what en I definitely had a great experience at this dealership. Had an easy time leasing my vehicle with no problems or issues. What they told me was what ended up at the time of signing no surprises! Thanks Tyler!! More

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I would recommend this dealership and our sales person, Tyler Ratledge, to anyone wanting to purchase a new vehicle. The sales room and support staff were very helpful and friendly. Thanks to Tyler, our Tyler Ratledge, to anyone wanting to purchase a new vehicle. The sales room and support staff were very helpful and friendly. Thanks to Tyler, our buying experience was pleasant. More

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I came in to test drive three different times, doing a lot of research before making a decision. Tyler wasn't pushy, trying to convince me to get the car they most wanted to sell. He allowed me to make up lot of research before making a decision. Tyler wasn't pushy, trying to convince me to get the car they most wanted to sell. He allowed me to make up my own mind. More

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I didn't have a very big budget to work with, but I needed a dependable car. The sales guy was very friendly, but not pushy at all. I already had a car picked out from shopping online and Tyler didn't needed a dependable car. The sales guy was very friendly, but not pushy at all. I already had a car picked out from shopping online and Tyler didn't push me to buy a more expensive or newer car which I appreciated very much. Kyle Armao also did a great job of getting me the best interest rate with a payment I can easily afford. All in all it was a great experience and I would highly recommend this dealer to friends and family. More

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My husband and I had excellent service from Toyota Of Cleveland. We would highly recommend this dealership to all our friends and family. Tyler was super in the sales process; and Jeff Lawson, the fina Cleveland. We would highly recommend this dealership to all our friends and family. Tyler was super in the sales process; and Jeff Lawson, the finance manager, was so helpful and knowledgeable doing all of our financing. I also spoke with Eddie Triplett, the GM, before going up there and he was very gracious and told us he would take care of us when we got there. Thank you guys!! :) More

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Great experience. Salesman was knowledgeable about the car and made the process easy. I am not crazy about the no haggle policy but that was not a deal breaker. car and made the process easy. I am not crazy about the no haggle policy but that was not a deal breaker. More

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Tyler was very professional. He did an excellent job demonstrating the features of the different vehicles I was interested in. He was very knowledgable about the vehicle and answered every question I h demonstrating the features of the different vehicles I was interested in. He was very knowledgable about the vehicle and answered every question I had. More

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They didn't do high pressure sales tactics. They were reasonable on the price and on my trade in. I didn't feel like I was being lied to or misled. They didn't try to convice me what a great deal were reasonable on the price and on my trade in. I didn't feel like I was being lied to or misled. They didn't try to convice me what a great deal they were giving me. They never acted like they were doing me a favor by doing business with me. Tyler was great and informative and very pleasant. There was nothing sleezy about the dealership, the salesperson, or the experience. Was absolutely the best car buying experience I have ever had. Also, It took 1 1/2 hours to trade my car, fill out and sign the paperwork and to drive a way in my new car. Most of the negotiating was done prior to the final visit to purchase the car. More

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