Travis Bergeson | Page 7

Toyota Review We had the opportunity to work with Brenna on our most recent car purchase. She was fun, knowledgeable and determined to help us get what we wanted. We had the opportunity to work with Brenna on our most recent car purchase. She was fun, knowledgeable and determined to help us get what we wanted. We appreciated that she didn't come off as "pushy" as we'd had bad experiences in the past (not with Toyota) and she seemed to truly value our business and need for a new vehicle. Thanks for all of your help, Brenna, Bruce & Travis! More

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"Iowa Nice" and "Helpful" Having been a Toyota driver for 30 years, I couldn't be more pleased with my 4Runner and the awesome service. Brenna was very helpful and made my sho Having been a Toyota driver for 30 years, I couldn't be more pleased with my 4Runner and the awesome service. Brenna was very helpful and made my shopping experience extremely easy! More

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good care Great care shown to me and my husband. Fast to the point, great explaining the lease to us, first time anyone took the time to explain so we could un Great care shown to me and my husband. Fast to the point, great explaining the lease to us, first time anyone took the time to explain so we could understand. Didn't feel rushed, felt they wanted to really help us. We will be back. Thank you Teresa Schumacher More

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Travis @Toyota is great. I have known Travis since we met him at DSM Chrysler in 2005. He impressed us with his honesty and efficiency, He is always eager to find the best and I have known Travis since we met him at DSM Chrysler in 2005. He impressed us with his honesty and efficiency, He is always eager to find the best and most economical way to solve a problem with our cars. He is very personable easy to communicate with. It's easy to understand why his company has promoted him to manager. I'm just glad he still can help me when I need it. We still go there even though we've never had a Toyota. Curt Albright More

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Service department advisors are robot zombies These folks used to be very helpful and knowledgable at the old location. Since they became iPad toting up sellers I dread going in for service. Gone These folks used to be very helpful and knowledgable at the old location. Since they became iPad toting up sellers I dread going in for service. Gone is true customer service. Oil change now $50? They rotated daughters tires on car at an oil change without asking to drive cost up to $85. They have take it or leave it attitude. More

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Service manager discourteous Have had several issues including my vehicle being hit in the shop while in for service. I emailed, called and left messages for Travis (service manag Have had several issues including my vehicle being hit in the shop while in for service. I emailed, called and left messages for Travis (service manager) no response to any of my attempts to contact him. I typically request a tech that is meticulous in their work to avoid past issues. I found it very disrespetful for the amount of money ive spent at Toyota of Dm as well as the Gabus group as a whole. More

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Exceptional service and caring employees I went in looking for a used vehicle. William Godwin started talking to me about leasing a vehicle instead. It just made more sense for me. He had put I went in looking for a used vehicle. William Godwin started talking to me about leasing a vehicle instead. It just made more sense for me. He had put me in a used car before and it was a great car but he must have just sensed it wasn't right for me. He went through the whole process with my support system and me. Very pleased. More

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crisis need for car change Unforeseen car needs happened...one call to William Godwin, he was on it! A trip to Des Moines, view of the options, drive test and papers ready to Unforeseen car needs happened...one call to William Godwin, he was on it! A trip to Des Moines, view of the options, drive test and papers ready to roll and Our CRISIS ENDED!! ALL because of Toyota's FANTASTIC TEAM WORK!!! FROM GREETINGS AT THE DOOR TO FINAL EXIT DOOR THERE IS... NO OTHER PLACE THAT HAS LISTENED AND COMPLETED THE JOB AS WE HAVE HAD DONE WITH OUR ONGOING PURCHASES FROM TOYOTA OF DES MOINES!! THANK YOU FOR ALL THE YEARS AND YEARS TO COME!! MARVIN AND VICKIE WIECK More

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Finding the perfect car for me I am a very picky shopper and can be demanding to say the least. however, this did not cause a problem for the team at Toyota of DM. William met eve I am a very picky shopper and can be demanding to say the least. however, this did not cause a problem for the team at Toyota of DM. William met every "no" with "Okay. What didn't you like? What did you like?" and we managed to go through several options before landing with the perfect car! Once we found my car and I went to financing Dallas was amazing! He explained everything to me and made sure that I had everything I needed. Then I went to learn how to use my new car and program everything. Everyone there is amazing and if you have any questions they are more than happy to assist you even after you leave. More

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Over-the-TOP experience!! Starting with my sales representative to the Financial Manager; Office Manager and Service team; my experience was SUPERB. There were challenges; due Starting with my sales representative to the Financial Manager; Office Manager and Service team; my experience was SUPERB. There were challenges; due to my needs; and your team stepped up with commitment and force. I am a super happy customer and my loyalty to TOYOTA is HIGH. I will not be able to find enough people to share my good experience with; and not only are your vehicles the front runners; but your professionals are stand out as well. Sincerely, Kathy Barnhizer More

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