Tracey Cooley | Page 4

Everyone was very helpful and friendly. Extremely happy with my Jeep. Best decision I have done. Extremely happy with my Jeep. Best decision I have done. More

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Great experience. Helpful in every aspect. Got everything I wanted in my new car. Very friendly. Helpful in every aspect. Got everything I wanted in my new car. Very friendly. More

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River Front went up and beyond for my purchase. Knowing that the vehicle was just taken in from a trade-in, they agreed to hold the vehicle for my purchase until after the initial inspection was co Knowing that the vehicle was just taken in from a trade-in, they agreed to hold the vehicle for my purchase until after the initial inspection was completed. Seeing that a lot of people were interested in purchasing this vehicle, the dealer held their word and said I have first dibs once the inspection was completed. All in all, a very easy process and lots of help. Thank you More

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Brandon was very informative throughout the process and made the experience very pleasant. Everything was explained well by everyone and the process was very smooth. Would definitely come back. made the experience very pleasant. Everything was explained well by everyone and the process was very smooth. Would definitely come back. More

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Went in for an oil change only and it took 2 hours to complete just an oil change. Does not take that long to change oil. When you get here be prepared to wait 10 am to noon isn’t right. People have jobs complete just an oil change. Does not take that long to change oil. When you get here be prepared to wait 10 am to noon isn’t right. People have jobs they need to get to. The employees were more interested in conversation making between each other than working. Steer clear your better off changing oil your self or taking it to a small town shop or even a different dealer that has the quick lane like ford. And mark Kaye you don’t want to deal with him on trades frank is much better. Mark was pretty rude and said my want for trade value was unrealistic took it to 2 different Dealers they offered me what I was expecting to get this place was $2300 lower than all my offers even Carmax offered me $2300 more I had to go out of my way to Carmax to get an appraisal for them to take it and treat at the Dealer it’s horrible customer service and the fact that four other places offered me what I wanted I had to do the legwork for them to show them that the car had the value that everyone else said it did. A lot of lies and misdirection was tried. My sales representative Tracy is amazing this had nothing to do with the experience with him it was all management and service department. More

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No hassle sales, great sales & finance associates. I was in & out in 3 hours with the car I wanted. I was in & out in 3 hours with the car I wanted. More

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They had a lot of Choices and with current situation they had good inventory, we had a good buying experience, had good inventory, we had a good buying experience, More

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Everything was great. Got a loaner for the recall on my pacifica. Work was done when expected. Got a loaner for the recall on my pacifica. Work was done when expected. More

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