Tony Eason

Once again, Ray Johnson helped us buy a new car! We appreciate his expertise, and he makes the process easy and quick!! Thanks, Ray. YOU ARE THE BEST!! We appreciate his expertise, and he makes the process easy and quick!! Thanks, Ray. YOU ARE THE BEST!! More

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Would not recommend taking your vehicle here for any repairs. I had an appointment to fix my diesel truck in February 2022.. it sat there and sat there. I keep calling to get updates and since they only repairs. I had an appointment to fix my diesel truck in February 2022.. it sat there and sat there. I keep calling to get updates and since they only have 1 diesel mechanic, it hadn’t been looked at. I explained to them that I was moving to Georgia and I needed the truck (this was now end of March) still not fixed. Had to move and keep the truck there. I try to see if they could just trade it in and I would get a new one from them. They low balled the crap out me trying to have 11,000 dollars roll over on a new vehicle from them. I go out there to get all the stuff out of my truck since I am moving now, and it is sitting in the back of the parking lot, looking like it hasn’t moved since the day I dropped it off… garbage!!! Complete garbage… So now me and my family are at a new location stuck with one vehicle. I continue up to call them and no one ever gives me a call back like I am told every time. Finally get ahold of someone and now the truck is “top priority” (that was 3 weeks ago) then they tell me oh it’s going to be 4000 dollars to get it fixed.. that is on top of me now having to buy a plane ticket and go thru the airport hassle and get up there and then drive it all the way back.. I asked if they would just buy it out right from me. They still haven’t gotten back to me with a price.. which is weird since it is now MAY and my truck has been sitting with them since FEBRUARY… but no one can get back with me on a price.. which I’m sure it will be some LOW BALL price trying to get me to pay 4000 to fix it and probably 10000 to get to payoff.. I will keep everyone updated on how crappy their offer is. DO NOT GO HERE!! They prey and feed off people in tight spots.. especially service members that have no other choice More

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My very painful buying experience was on February 11th, 2022; The management response to my concern; was not a priority for newly purchase used vehicle which, I spent $40,000. They never tried to addr 2022; The management response to my concern; was not a priority for newly purchase used vehicle which, I spent $40,000. They never tried to address and resolve my concern; they keep pushing the responsibility back on me, after I complained of a front end issue with my vehicle; Tahoe 2016 LS, 71,000 miles. It sound and felt like it was falling apart up in front, after I put it on the open road, because the test, couldn’t go far, no gas was in vehicle. All I had was rude interaction especially with Service Department; the lady first name started with a “B” which my opinion shouldn’t be customer facing. I stood in the parking lot after our interaction, she drove by my wife and I, she revved her engine in front of us so loud it was so clearly directed toward us. We never disrespected her; clearly we wanted the vehicle serviced; It was so unprofessional. She wanted to give us a $700 billed, so we explained to her we only had the for the vehicle for five days; why are we getting a bill. She had a bad attitude. So I, ask for the Manager. Service Department Manager first start with letter “K” took me in a room; after I brought the vehicle back twice, said it’s the tires: she gave me no paper work to document what was done or even if anything was corrected or inspected. Also, what she stated to me “If I have any more concerns call her” I did twice; but no response. I call the same phone number, she was texting me from a week earlier. She advise they; rotated tires at my request, she stated they put rear shocks; but they issue is in the front. I call back ask for the used car manager first letter of his name “T” and “A” they push me off. Pretty much my concerns; was clearly not a priority. Manager “A” said the front shocks, was my expense and that; I had to purchase them with own money; after having the car less than five days. Which I complain from day one. Surprisingly, they wouldn’t even honor the high warranty; they sold me; my buying experience was a “Nightmare on Raeford Street” My salesman first letter of his name “D”; call me to send him; my friends and family to Reed-Lallier Chevrolet; which I don’t see myself doing that. I don’t want any one; I care about to experience what my wife and I did, or anyone for that matter. We are health care professionals; we choose General Motors went there because I felt; I would be treated with dignity and respect. I felt like this was a lemon; hidden under the words certified vehicle; that’s how they got me. Reed-Lallier Chevrolet has this statement typed on there website; read below; I quote; “Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chevrolet technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts” Which is clearly not true. I’m writing my letter; to express my concerns so that this same Car Dealership Reed- Lallier Chevrolet; can really value there customers, the way, that they should. I have also; address my complaint to the bank; so that I can have this loan Revoked; even though; I Signed the Contract. If any one else has had this same experience; please reach out and tag me on this Facebook Post and Google Review, Yelp and Birdeye. Sincerely, the Daniels Family. 03/05/2022 8:44pm More

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Excellent Service Have bought several Automobiles from this Dealership from well over 10 plus years. Throughout the process, professional all the way. Tony has been ex Have bought several Automobiles from this Dealership from well over 10 plus years. Throughout the process, professional all the way. Tony has been excellent and Will, the Service Advisor has taken care of the small issue no problem. Must say , the best Dealership thus far. Have to give a 5 star because of the Excellent Service of the Vehicles My Wife and I have purchased over the years. Even got My Daughter a New Car which , She has had since 2012. No problems or issues. I most definitely would highly recommend this Dealership. More

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When they say used they mean lemon I warn anyone not to go to this dealership. First of all I learned not to go buy the rating or carfax now when puchasing a car. I thought less repairs I warn anyone not to go to this dealership. First of all I learned not to go buy the rating or carfax now when puchasing a car. I thought less repairs on a car meant it would drive better. I was completely wrong. With this company it was less repairs because they did not fix anything on the vehicle. I purchased a 2011 Dodge Nitro for $16000. They promised to fix the repairs if I purchased(the employee by the name of Cameron). So to this day I have only had this vehicle for 3 months. From the first day owning it, I have had to ride around with multiple things not working and that still have yet to be repaired. This includes: washer fluid valve, A/C, bad tire, transmission fluid pipe cracked off, bad wheel barons, bad spark plugs, etc. They should be ashamed and I would not want someone riding around with a vehicle like that with my company name on the back. If anyone wants proof on why not to buy from this company, I will gladly email the repair quotes to you. And after all of this, they give me a slap in the face of $250 for repairs which I had no choice to take because I did not have the money for the repairs and would of not been able to drive the car I had bought a week earlier because it would never of passed inspection and it still has many problems. More

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New Car Purchase I had specific wants concerning the new vehicle and after much effort and searching by Vatsal Naik and Tony Eason they found the vehicle I wanted. Vat I had specific wants concerning the new vehicle and after much effort and searching by Vatsal Naik and Tony Eason they found the vehicle I wanted. Vatsal was especially helpful and the entire staff was very pleasant, accommodating and professional. Elaine Lewis in service was exceptionally nice to work with getting purchased options installed quickly and with minimum inconvenience to me. I would recommend this dealership to anyone looking for a new or used car. or service. More

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Best Chevrolet dealer in Fayetteville,NC My second time buying a vehicle form Reed-Lallier. Both times were above the normal car buying. The first sport car was a great car. The second is n My second time buying a vehicle form Reed-Lallier. Both times were above the normal car buying. The first sport car was a great car. The second is new, but so far more above what I expected. The management and sale personnel have been the best for each of my cars. The service has always been more than I expected. I would recommend the friendly dealership to anyone. I will continue too keep in touch with the friendly employees that take good care of my car. Thanks More

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Excellent buying experience Start to Finish From start to finish my R-L buying experience of one of their Certified Used Cars was excellent. Brian Lafountain was knowledgeable, professional.... From start to finish my R-L buying experience of one of their Certified Used Cars was excellent. Brian Lafountain was knowledgeable, professional....the best. More

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The three gentlemen that we had tonight were very helpful and nice. Even though we were there after they closed they were still friendly and helpful I never felt rushed the whole time I was there.They were w and nice. Even though we were there after they closed they were still friendly and helpful I never felt rushed the whole time I was there.They were working with us because I was use to a smaller car payment they helped drop the price down for us so it could meet our standards. I'm glad we came to Reed-Lallier Chevrolet most people at dealerships are really pushy an they only say what they recommend the people here never did that it was all about us an what we wanted an needed. I would recommend this dealership to anyone that needs a new or used vehicle. We appreciate all the help. And we love our new vehicle. Thank you so much for your time and help. More

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Murphy was considerate and made sure that my problem was resolved. When she had to be gone on the scheduled pickup day, she made sure that she briefed another consultant to assist me when I arrived. A very resolved. When she had to be gone on the scheduled pickup day, she made sure that she briefed another consultant to assist me when I arrived. A very pleasant experience, which went a long way in making a happy day. More

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