Tomas Gates | Page 37

EXCELLENT!!! Bob Lussier and the team at Gates were amazing! We are very pleased with our new car! We were well taken care of! Great team! Bob Lussier and the team at Gates were amazing! We are very pleased with our new car! We were well taken care of! Great team! More

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Thank you! Thank you to Bob, Jay, Tomas And Chris for making my buying experience so easy and painless! Having purchased or leased some 10 plus vehicles from Thank you to Bob, Jay, Tomas And Chris for making my buying experience so easy and painless! Having purchased or leased some 10 plus vehicles from Gates over the past 20 years, I can honestly say it's the people that make the difference. Other dealerships still want to play "the game" to get you into a car. Gates staff has a much simpler approach. Nothing is shoved down your throat. The professionalism shown at Gates is second to none!!!! Gates does "GET IT"! Thanks, Gregory Pappas More

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Excellent Customer Service From the minute I walked in, everyone was very friendly, was treated with respect by everyone I worked with through the process...no pressure sales From the minute I walked in, everyone was very friendly, was treated with respect by everyone I worked with through the process...no pressure sales tactics...they fully explained the functions/options on the vehicles and found exactly what I was looking for...price negotiations were fair (obviously I got what I wanted, only gave 4 stars because we always want to pay less no matter what)...everyone was upfront, no stories, hidden fees, etc...process was very smooth!!! More

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Excellent sales and service personnel I could not be more pleased with the kindliness and efficiency with which Jay Handfield guided me through the daunting process of buying a new car. H I could not be more pleased with the kindliness and efficiency with which Jay Handfield guided me through the daunting process of buying a new car. He went out of his way to follow up each question we had and accessory we wanted. I would highly recommend Jay ana the Gates dealership to anyone. More

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"Trading 2014 Rogue for a 2016 Rogue" In 2014 I purchased a "New Nissan Rogue" from Gates. The car, although acceptable and a great car, had a series of problems (not Gates fault). All p In 2014 I purchased a "New Nissan Rogue" from Gates. The car, although acceptable and a great car, had a series of problems (not Gates fault). All problems were addressed by Gates Service (Jeanna and Tim) in a timely and efficient manner. Therefore, through Gates initiation, I met and got to know Mark Koblanski and trade in my 2014 Rogue for a 2016 Rogue. Mark was personable, knowledgeable, extremely helpful and understanding. Mark's knowledge of the product and his presentation was terrific and I'm sure I will call on him again in the future. I'd also like to thank Chris Messier for being so outgoing and helpful when handling my financial processing. Overall, a great experience!! More

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Great Experience We are repeat customers of Gates Nissan. We were seriously looking at the Mazda CX5. My loyalty to Nissan and especially to the Gates dealership tip We are repeat customers of Gates Nissan. We were seriously looking at the Mazda CX5. My loyalty to Nissan and especially to the Gates dealership tipped my hand to the Rogue. Buying a new vehicle is never a pleasant experience, but our experience with Tom & Jay was fabulous! I would recommend - hands down - Gates, Tom & Jay to anyone. Oh - and Chris M was great too! Almost forgot Nate - he showed us around the inside of our new car while Jay was finishing up with a different customer. Everyone we worked with knew the vehicle inside & out; great experience & very knowledgable, professional employees! More

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Outstanding Paul called to tell me my lease will be up in 6 months. He showed me the new car. we made a deal. everything is good. I would highly recommend Gates. Paul called to tell me my lease will be up in 6 months. He showed me the new car. we made a deal. everything is good. I would highly recommend Gates. More

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Top Notch I had the great fortune of dealing with Martin Quinones at Gates over the past few weeks to purchase my Buick Enclave! Everyone was helpful and profes I had the great fortune of dealing with Martin Quinones at Gates over the past few weeks to purchase my Buick Enclave! Everyone was helpful and professional but Martin made me feel the personal touch, he had my interests and needs in mind and went out of his way to help and kept in contact with me as the deal unfolded. I would recommend Gates and especially Martin to everyone! More

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Excellence in customer service Gates gets a 5 star rating from me....phenomenal customer service. I feel everyone from my salesman, the finance manager, as well as the manager were Gates gets a 5 star rating from me....phenomenal customer service. I feel everyone from my salesman, the finance manager, as well as the manager were exceptionally professional and went above and beyond my expectations. More

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Customer Service was off the charts awesome!!!! All I have to say is Gates did an impeccable job when they sold me my car this past weekend. I really have to give the credit to Martin Quinones, Tom All I have to say is Gates did an impeccable job when they sold me my car this past weekend. I really have to give the credit to Martin Quinones, Tom Gates was really great as well. I normally do business with Napoli Nissan in Milford CT, but I was trying to prevent from having to drive 150 miles to and from just to buy a car. When I walked into Gates, Martin & Tom made me feel like I wasn't just a number, but as a valued customer. I am looking forward to doing business with Gates in the future. Thank you. Jessica Adams More

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