Tom Miller
Tom Miller at Earnhardt Lexus

Tom Miller

Service Consultant

Earnhardt Lexus

800 E Camelback Rd
Phoenix, AZ 85014

5.0
49 Reviews

Hi, my name is Tom Miller; I am a Lexus Master Certified Service Consultant. I have been with Scottsdale Lexus since early 2003 and have been in the automotive industry all my life. I also hold an ASE certification for Service Consultants. I consider myself fortunate to be employed by a company like Scottsdale Lexus that allows me to pursue the Commitment to Perfection that I give to all my customers. I will do my very best to exceed your expectations and it would be a pleasure to work with you!

5.0

49 Reviews

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Dealership Experience

21 yrs, 5 mos

49 Reviews of Tom Miller

May 16, 2024

Dealership Rating
Employee Rating

Bought our car during the end of 2021 They had numerous cars in stock and was fair with the deal Service dept was on point and drove back for service even though it was an extra 30 min drive The dr More

by jay
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Recommend Dealer
Yes

Other Employees Tagged: Mike

May 17, 2024

Earnhardt Lexus responded

Jay, thank you for choosing our dealership and for sharing your positive experience with us! We're thrilled to hear that you found the process easy and that our service department met your expectations. We'll be sure to pass along your kind words to Mike and Tom. Safe travels! Regards, Bull Earnhardt Owner bull@earnhardt.com

May 10, 2024

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What matters to me the most is: Excellent Service! Great customer experience all around. 100%. Top notch. More

by cynthia.valley6
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Recommend Dealer
Yes
May 13, 2024

Earnhardt Lexus responded

Hi Cynthia, thank you so much for taking the time to share your feedback! We are thrilled to hear that you had an excellent service experience with us. Providing top-notch customer service is always our priority, and we are glad to have met your expectations. Thank you for choosing us! Regards, Bull Earnhardt Owner bull@earnhardt.com

March 25, 2024

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Michael is an excellent service advisor. He takes the time to explain the service you need and he provides excellent customer service! More

by Lexus
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Recommend Dealer
Yes

Other Employees Tagged: Michael Herrera

Mar 26, 2024

Earnhardt Lexus responded

Thank you so much for taking the time to share your feedback! We are thrilled to hear that Michael provided you with excellent service and took the time to explain everything to you. We truly appreciate your kind words and look forward to serving you again in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 28, 2024

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Always great service. Tom’s been my service writer for over 20 years. Highly recommend. More

by jpanter
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Recommend Dealer
Yes

Other Employees Tagged: Russ Brennan

Feb 29, 2024

Earnhardt Lexus responded

Hi jpanter! Thank you for taking the time to share your positive experience with us. We're thrilled to hear that Tom has provided you with great service for over 20 years. We truly appreciate your recommendation and look forward to serving you for years to come! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 16, 2024

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Great service and facility. We love bringing our RX350 for service at Earnhard Lexus, service gets done as promised and on time. More

by Will
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Recommend Dealer
Yes
Feb 19, 2024

Earnhardt Lexus responded

Thank you for trusting us with your Lexus, Will! We look forward to keeping it running like new! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 10, 2024

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I’ve been going to Earnhardt Lexus for more than a decade for service on my 2002 430LS sedan. The fact that I keep coming back and that my Lexus is still in prime condition is a testament to Earnhardt’s exc More

by Sspanglerjr
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Recommend Dealer
Yes
Feb 13, 2024

Earnhardt Lexus responded

Hi Sspanglerjr, thank you so much for your kind words and loyalty. We're thrilled to hear that you've been consistently satisfied with our service for over a decade. Ensuring top-notch service and exceptional customer experience is our utmost priority. We truly appreciate your support and look forward to serving you for many more years to come. Regards, Bull Earnhardt Owner bull@earnhardt.com

December 04, 2023

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Professional service, Tom Miller is our service advisor, He got everything done in timely manner , explained everything clearly. Even we live far away from this dealer but always bring our cars to have it s More

by Choang9694
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Recommend Dealer
Yes
Dec 06, 2023

Earnhardt Lexus responded

Hi Choang9694, thank you so much for your kind words and for choosing our dealership for your car servicing needs. We're thrilled to hear that Tom provided you with professional and efficient service. We appreciate your loyalty and look forward to serving you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com

December 01, 2023

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Our service advisor Tom Miller provided excellent and caring service. He provided us with a loaner car which is exceptional and greatly appreciated. It’s a pleasure to do business at this dealership! More

by cathii.kn
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Recommend Dealer
Yes
Dec 05, 2023

Earnhardt Lexus responded

Hi Cathii! Thank you so much for your kind words. We're thrilled to hear that Tom provided you with excellent and caring service, as well as a loaner car. We appreciate your business and look forward to serving you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com

October 14, 2023

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Armin is a pleasant service rep. My car was ready when promised, and the service was great. Too bad the loaner car had food all over it and very low on fuel. More

by M J
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Recommend Dealer
Yes

Other Employees Tagged: Armin Boltic

Oct 17, 2023

Earnhardt Lexus responded

Thank you, MK! We strive to deliver quality service and we're so proud of Armin & our team for taking care of you. Don't hesitate to reach out if there's anything else we can help with! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

September 20, 2023

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I live in Phoenix & Tucson, Earnhardt is the only dealership I will let touch my Lexus. What started as a great relationship with Earnhardt in 2008, located on McDowell & subsequently moved to Camelb More

by Janet
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Recommend Dealer
Yes
Sep 25, 2023

Earnhardt Lexus responded

Thanks, Janet! Our team works hard to deliver exceptional service and we're thrilled to hear you're always taken care of. We look forward to many more years together! Regards, Bull Earnhardt Owner bull.earnhardt@earnhardt.com

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