Tom Cola | Page 71

Great Experience I was very pleased with my experience at Ray Catena and especially with Tom Cola, he went above and beyond to make sure I got the car of my desire. T I was very pleased with my experience at Ray Catena and especially with Tom Cola, he went above and beyond to make sure I got the car of my desire. This is my third lease with Mercedes Benz and first with Ray Catena, always went there for servicing since their servicing department is wonderful and is closer to my home, however, when I went to lease for the first time, I was not greeted in friendly manner. Did lease at another location and met Tom Cola, happy he is now with Ray Catena. More

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Very pleased. Will be back again. Just leased another car from Ray Catena's dealership. I started on the phone with Grigory Rozenfeld and he was so ridiculously unprofessional (not ans Just leased another car from Ray Catena's dealership. I started on the phone with Grigory Rozenfeld and he was so ridiculously unprofessional (not answering my questions, constantly interrupting me and raising his voice, not letting me to speak, pitching some well known facts) that I almost decided not to buy from this dealership. I escalated the matter to the General Manager (Robert Alfonso) to let them know that this person is hurting their business, and he took personal interest in my case and fixed things right away - it took him 2 minutes to make me feel like I'm in good hands again. Then Robert introduced me to Tom Cola. Tom was very thorough, straightforward, and at the same time fun to work with. He was straight to the point, withought used car sales techniques presented by Grigory. I was actually very surprized by Grigory's attitude, as I dealt with this dealership in past and all staff were very professional. To make long story short - I'll be back there for my next car, but will make sure to stay clear of Grigory. More

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Lease of C300 We recently leased a vehicle from Tom Cola. He was a pleasure to deal with. He made the car leasing experience pleasant. We highly recommend speaki We recently leased a vehicle from Tom Cola. He was a pleasure to deal with. He made the car leasing experience pleasant. We highly recommend speaking to Tom about your next vehicle. More

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Incredible Service I just recently leased my 2016 GL 450 from an 2014 ML 350. The dealer (Tom Cola) did an great job facilitating the transfer of my old lease to the ne I just recently leased my 2016 GL 450 from an 2014 ML 350. The dealer (Tom Cola) did an great job facilitating the transfer of my old lease to the new lease with minimal issue. The front desk staff along with the management were extremely courteous and made me feel at home. It definitely made the drive from Brooklyn very worthwhile to get this new lease. I have never done business with this particular dealership before, but after the experience I just had with them, I recommended my parents to get a GL 450 as well! I will be a customer for life. Great job guys! More

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Excellent salesmen in a Top in its class Dealership Tom Cola was the best sales person I've ever had the pleasure of working with in my 40 years of buying or leasing cars. He was knowledgeable, experie Tom Cola was the best sales person I've ever had the pleasure of working with in my 40 years of buying or leasing cars. He was knowledgeable, experienced and straight up. I never felt pressured or intimidated. During my time with Tom I always felt he was working for me and not the other way around. He worked hard to get me into the right car with the right terms and conditions. It was also clear he was respected by his management and likely one of the top salesman in the dealership. The dealership was impressive, had an amazing selection of cars both new and high quality used in their inventory and the showroom and customer accommodations were top notch. I will be back and will refer friends and family to Tom and Ray Catena of Edison. More

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great experience of excellent service There’s nothing like the peace I had when dealing with Tom Cola. My Mercedes benz consultant , He instantly developed a report with me , helped me m There’s nothing like the peace I had when dealing with Tom Cola. My Mercedes benz consultant , He instantly developed a report with me , helped me make the wonderful decision of buying a world class car , he is indeed a very experienced guy in his field , took the time to make sure I understand what my vehicle needs, why it’s needed, and the process to expect. I can trust him – which is priceless. Hope to have a great relationship with my car and ray catena and of course you Tom :). please upload your pic :) More

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ABVOVE AND BEYOND!!! I would like to express my gratitude and thanks to Mr Tom Cola, who went above and beyond to make sure we were comfortable in our sales experince. I would like to express my gratitude and thanks to Mr Tom Cola, who went above and beyond to make sure we were comfortable in our sales experince. Tom's motto is to amke sure one is satisfied in their purchase. His quality of work shows that Ray catena is the place to go. More

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VERY WELCOMING!! we had great experience with Tom Cola,he did everything to make the transition go smooth with my bank and insurance company.We always used a different we had great experience with Tom Cola,he did everything to make the transition go smooth with my bank and insurance company.We always used a different MB dealer but we are going to become part of the Ray Catena family because our experience was so amazing. More

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Great Customer Service We stopped by to take a look and walked out with a new E350. Service and experience was excellent from Tom Cola. I am very happy with my purchase and We stopped by to take a look and walked out with a new E350. Service and experience was excellent from Tom Cola. I am very happy with my purchase and will go back to them for my next car. More

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Our Sales guy, Tom Cola was simply superb My husband and I went to get my first Mercezes and we had a wonderful service and experience from Tom Cola, our sales guy at Ray Catena. I will defini My husband and I went to get my first Mercezes and we had a wonderful service and experience from Tom Cola, our sales guy at Ray Catena. I will definitely refer our friends to Tom. He helped us deciding on the exact car I needed. I am loving my car now! More

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