Todd Reed
Administration
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
2473 Pleasant Hill Rd
Duluth, GA 30096
182 Reviews
Write a ReviewDealership Experience
11 yrs, 3 mos
182 Reviews of Todd Reed
March 21, 2024
If I can I would have gave them a 0 for a rate don’t ever come here they give the wrong information. My mom came here Monday March 11,2024 and talk to rod in the parts Department and my gave my key to my dod come here they give the wrong information. My mom came here Monday March 11,2024 and talk to rod in the parts Department and my gave my key to my dodge caravan 2013 and rod look at it and told my mom that we need to order a whole new key for the car we did that Monday 3/11/2024 and paid $251 so the key gets here Tuesday and he told my mom Maureen Wells that if the key don’t work then we need to get a diagnostic on the car here and then the key gets here on Tuesday March 19, 2024 because I called up here on Wednesday March 20,2024 and told me that my key was there and nobody call me ahead of time and told me that my new key was here and I ask them how much it would cost for my car and I gave the description and the year to the services department and they told me they can fixed on and gave me a price and told me if I get it towed here between business hours they work on it for me I said okay me and my gets here on Thursday March 21,2024 now telling us that they can’t do what they promised us and they not trying to fixed both problems and they have bad customer service because we inconvenience us and got it towed here and they not trying to help us but just one problem but it’s two problems not just one. The worst service I have had thus far in my 44 years of life. More
Other Employees Tagged: Matt Otis, Montae Williams
January 21, 2024
Service Team awesome work. I appreciate them. Angie great work. Had flat tire they took I appreciate them. Angie great work. Had flat tire they took More
Other Employees Tagged: Montae Williams
November 12, 2023
Excellent dealership the people are extremely friendly specially the General Manger Mr. Tod Reed he made me feel very comfortable in the trade in as well as the new purchase. The finance manger was very n specially the General Manger Mr. Tod Reed he made me feel very comfortable in the trade in as well as the new purchase. The finance manger was very nice organized and fast. Thank you for all your help. God bless. More
Other Employees Tagged: Nick Singh
September 30, 2023
Thank you Todd, Erik & Isaiah. Great people and easy process. I'll be back for my next purchase! Great people and easy process. I'll be back for my next purchase! More
Other Employees Tagged: Allan Magallanes, Erick Nunez
September 07, 2023
Excellent communication, presented many options, listened to my wants, great personality and excellent salesperson. Two thumbs up listened to my wants, great personality and excellent salesperson. Two thumbs up More
Other Employees Tagged: Steve Ostrovich, Sharon Hester, Gerardo Hernandez
June 15, 2023
They work hard, above and beyond, to get you the best deal possible. Including financing. deal possible. Including financing. More
Other Employees Tagged: Mark Jorsling, Brady Sullivan, Omar Chabolla , Will Hawthorne
May 06, 2023
I would have to say my over all experience was good, there was a few problems that came up but the team members at Rick Hendricks was able to get everything solved. there was a few problems that came up but the team members at Rick Hendricks was able to get everything solved. More
Other Employees Tagged: Steve Ostrovich, Mark Jorsling, Sharon Hester, Danny Whang, Omar Chabolla
April 18, 2023
Sharon Hester was by far the best salesperson I have ever dealt with and the sales manager Matt Stewart got the job done and helped me get the new truck I wanted! If you need help buying a new car I definite dealt with and the sales manager Matt Stewart got the job done and helped me get the new truck I wanted! If you need help buying a new car I definitely recommend looking these two up, you won't be disappointed! Best car buying experience I've ever had!!! More
Other Employees Tagged: Darrell Wilson, Sharon Hester , Matt Stewart
April 16, 2023
Great GM Sales Manager all over all good Appreciated Nick sales was very good help Nick sales was very good help More
Other Employees Tagged: Mark Jorsling, Nick Singh, Lance Chapin, Omar Chabolla