Tim Prete | Page 5

2nd basic service I made an appointment which is always better to have - I bought the maintenance pkg. when I got the truck - so everything is already paid for- in at 7 I made an appointment which is always better to have - I bought the maintenance pkg. when I got the truck - so everything is already paid for- in at 7 out at 8:30 - changed oil, filled fluids, rotated tires, checked brakes, changed cabin filter, and even washed my truck - this is my 3rd new ford truck and so far they have been my favorite dealership More

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Don’t waste your time or money I purchased my certified preowned Ford Explorer Sport from Ken Grody. I’ve owned my car for almost 3.5 years and it has gone to their service departme I purchased my certified preowned Ford Explorer Sport from Ken Grody. I’ve owned my car for almost 3.5 years and it has gone to their service department at least 7 times now for multiple different problems, transmission issues several times, cam phasers twice, water pump, check engine light 4 times, and many other problems. They’ve had to break down my motor twice in the last year. They keep my car for weeks at a time with very little updates. My car is currently in the service department to fix 3 dings they put on it and also to figure out why my engine is making a strange noise (after just getting it back after they had to break down my engine). I’ve been very understanding but I’m starting to loose my patience. I’m extremely disappointed with my Explorer, I don’t feel safe driving my car and have lost all confidence in my car. More

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Great Service I have been getting my cars serviced here since 2008, I have never really ran into any problems with this dealership. The service people are very kind I have been getting my cars serviced here since 2008, I have never really ran into any problems with this dealership. The service people are very kind and understanding. his in my opinion is a very top notch service department. I will continue to use them with my new purchase of my ford F150. thanks, Sherrie More

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Awesome Sales Team Made it all happen again! Thank You Carlos Aguirre Daniel Rosales and Michael two cars in less than 4 hours WTG. Both my sons are Happy with their New Vehicles. Thanks to KG Thank You Carlos Aguirre Daniel Rosales and Michael two cars in less than 4 hours WTG. Both my sons are Happy with their New Vehicles. Thanks to KG Customs Ruben Pina for working with me (which can be hard) on the due bills as we are so busy these days. See you next week for the last of them. Wanted to also say Thanks to Tim Prete for taking all my phone calls for the due bills. AS ALWAYS WILL BE BACK AGAIN FOR NEXT PURCHASE :) More

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Tim Prete Is the MAN!!! I always enjoy my trips to KGF. Tim Prete is the best. I always have a good experience and he keeps me up to date with all needs and is honest. Tha I always enjoy my trips to KGF. Tim Prete is the best. I always have a good experience and he keeps me up to date with all needs and is honest. That is important to me. More

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Always quick and easy The service team at Ken Grody Ford always take great care of my 2012 Edge. I drive the Edge a lot and Tim Prete and his technicians keep me rolling. The service team at Ken Grody Ford always take great care of my 2012 Edge. I drive the Edge a lot and Tim Prete and his technicians keep me rolling. The great service keeeps me coming back. More

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Three Peat Customer I purchased my 3rd. vehicle from Ken Grody Ford in Buena Park. This visit was a little different though. I was at the dealer to get a The Works servi I purchased my 3rd. vehicle from Ken Grody Ford in Buena Park. This visit was a little different though. I was at the dealer to get a The Works service done on my 2012 Ford Focus. While waiting, I went out on the lot and browsed around. I was out there for a while, no one approached me. Two vehicles caught my attention, the 2015 Focus ST and the 2015 Focus SE. No one came over to me, so I went back into the waiting room. When my vehicle was finished, I went back to the service counter to settle my bill. Tim P. asked me if there was any thing else he could do for me. I said that I actually wanted to test drive the 2015 Focus. He called Channa P. to assist me. Chenna P. provided great customer service to me and long story short, I am a 3 peat customer. I have to give thumbs up to Tim P. in service, he is a great asset to you business and this sale goes to him. Thanks! Denise Morris More

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Ken Grody Ford service department is the best Ken Prete has been our service advisor for years and always handles any issue quickly and professionally. I always have my Fords serviced at Ken Grod Ken Prete has been our service advisor for years and always handles any issue quickly and professionally. I always have my Fords serviced at Ken Grody in Buena Park. Thanks to the entire service department, Steve Mcgill More

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Service department is always on time and professional Service Advisor Tim Prete is always professional and does not cut corners always up front with any repairs. Repairs are on time. Thanks for GREAT ex Service Advisor Tim Prete is always professional and does not cut corners always up front with any repairs. Repairs are on time. Thanks for GREAT experience. More

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