Thomas McCafferty
Thomas McCafferty at Herb Chambers Lexus of Hingham

Thomas McCafferty | Page 3

Lexus Certified Service Consultant

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

5.0
469 Reviews
5.0

469 Reviews

Write a Review

469 Reviews of Thomas McCafferty

March 15, 2024

Dealership Rating
Employee Rating

Always extremely helpful, professional and convenient. Happy to have my car serviced with Herb Chambers Hingham More

by Harpa201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Castillo

Mar 18, 2024

Herb Chambers Lexus of Hingham responded

We're delighted to know you've had a positive experience with our team at Herb Chambers Lexus of Hingham. We appreciate your trust in us for servicing your car and look forward to assisting you again!

March 05, 2024

Dealership Rating
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I’m so happy and thank you very much for the excellent service and experience ! More

by andylee2628
Service Price Transparency
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Recommend Dealer
Yes
Mar 05, 2024

Herb Chambers Lexus of Hingham responded

Thank you for this great review of Herb Chambers Lexus of Hingham! We truly appreciate your feedback!

February 28, 2024

Dealership Rating
Employee Rating

Everyone is very nice and professional; I always get great service here. Today Tom found me a small rubber piece to keep my floor mat in place (as previous one was missing). Seems like a small matter bu More

by louise
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 29, 2024

Herb Chambers Lexus of Hingham responded

Louise, it's all about the little things indeed! We're glad Tom could help with your floor mat issue at Herb Chambers Lexus of Hingham. Also happy to know you enjoy our coffee selection - Fazenda is a favorite around here too! Thanks for sharing your experience!

February 25, 2024

Dealership Rating
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Great service and on time plus you shouldn’t force people to complete a survey with a minimum of words or they won’t complete it More

by cpecce
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Herb Chambers Lexus of Hingham responded

We appreciate your feedback and are glad to know you found our service at Herb Chambers Lexus of Hingham great! We'll take note of your comment about the survey. Thanks for sharing!

February 15, 2024

Dealership Rating
Employee Rating

Herb Chambers Lexus of Hingham exceeded my expectations. Tom, my service advisor kept me informed about my car’s status. I would highly recommend More

by Barbara
Service Price Transparency
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Recommend Dealer
Yes
Feb 15, 2024

Herb Chambers Lexus of Hingham responded

Barbara, we're delighted to know that Tom and our team at Herb Chambers Lexus of Hingham were able to exceed your expectations. Thanks for recommending us - drive safely!

February 08, 2024

Dealership Rating
Employee Rating

Quick and easy with solid communication! Tom is a staple at this location. Service was great. More

by TM
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2024

Herb Chambers Lexus of Hingham responded

It's fantastic to hear you're always in great hands with Tom here at Herb Chambers Lexus of Hingham. Thanks for taking the time to share your experience with us!

February 07, 2024

Dealership Rating
Employee Rating

Had some brake issues addressed, had a rental car over night. Promised the car that afternoon. Picked up my clean car with new breaks. Good as new. Thanks! Dawn More

by dawnmrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 08, 2024

Herb Chambers Lexus of Hingham responded

We're glad to know your brake issues were resolved and you had a positive experience with our team at Herb Chambers Lexus of Hingham. Thanks for trusting us with your vehicle, we appreciate the feedback!

February 07, 2024

Dealership Rating
Employee Rating

As usual I had a great experience at Herb Chambers Hingham. I was updated regarding the repairs that were required. My car was returned to me within a few hours. More

by Eleanor M
Service Price Transparency
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Recommend Dealer
Yes
Feb 07, 2024

Herb Chambers Lexus of Hingham responded

Eleanor, we're glad to know you had a great experience at Herb Chambers Lexus of Hingham. We always aim for efficient and thorough service! Thanks for your review.

February 01, 2024

Dealership Rating
Employee Rating

Clean, efficient dealership. Knowledgable, caring staff. Accommodating to my needs. Tom is the best! Great communication. More

by Clncconsalvi
Service Price Transparency
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Recommend Dealer
Yes
Feb 02, 2024

Herb Chambers Lexus of Hingham responded

We're delighted to know you had a positive experience at Herb Chambers Lexus of Hingham! It's great that Tom and the rest of our team were able to meet your needs. Thanks for sharing this review, we appreciate it!

January 31, 2024

Dealership Rating
Employee Rating

Tom is a terrific advisor! Honest and solid with his knowledge and expertise. Always go to Tom for my service and advice. ***** More

by Sjs1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Herb Chambers Lexus of Hingham responded

We're delighted to know that Tom has been a reliable and knowledgeable advisor for you at Herb Chambers Lexus of Hingham! We appreciate your trust in our service team — thanks for the five-star review!

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