Ted Afanasiev

Capital Ford Winnipeg responded

Thank you for sharing your feedback with us, chastell22. We are sorry to hear about your disappointment with the SAL warranty coverage and the lack of support you received from Ted and Reg. We understand your frustration and will address this issue internally. Please contact me directly at tanya.sinclair@capitalauto.ca

Capital Ford Winnipeg responded

We are extremely grateful for your review! We are constantly hard at work doing everything we can to deliver high quality experiences to every one of our customers. We are so glad our efforts are paying off and you had the opportunity to experience superior service. We may not be as large as other businesses but we are committed to our customers as our priority #1! As such, we are delighted to read how our staff delivered above and beyond your expectations. We are honored by your choice to do business with us, and look forward to your next visit. Until next time, Ryan Smiley Internet Sales Manager Capital Ford Lincoln Winnipeg

Capital Ford Winnipeg responded

Hello Caitlin! We wanted to take a moment to thank you for telling us more about your experience with us. We believe that business is all about people and the greatest compliments we can receive are those that highlight the commitment of our staff to deliver the best possible service. We are so glad we were able to help you out. Helping our customers is what we love best. Our objective is that every customer that walks through our doors is able to have a similar experience. Come visit us soon. You can count on everyone of us doing our best! Until next time, Ryan Smiley Internet Sales Manager Capital Ford Lincoln Winnipeg

Capital Ford Winnipeg responded

We are so grateful for your feedback! We recognize that at the core a business is about people. With that in mind we are always on the lookout for staff that is passionate about what they do. We are so glad our efforts are paying off and you had the opportunity to experience superior service. We will do everything in our power to make certain every single visit is equally delightful. We hope you give us the opportunity to connect with you again. Until next time, Ryan Smiley Internet Sales Manager Capital Ford Lincoln Winnipeg

Capital Ford Winnipeg responded

Thank you Bob! It is good to know that our team exceeded your expectations and made your experience memorable! Businesses are mainly about people connecting to people and knowing that our team is on the ball makes us proud. As such, we are delighted to read how our staff delivered above and beyond your expectations. We will pass along your comments to Ted and our team. It is words just like these that keep us going. We look forward to your next visit and will once again work hard to earn your endorsement. Until next time, Ryan Smiley Internet Sales Manager Capital Ford Lincoln

Capital Ford Winnipeg responded

Thank you so much for taking the time to write such a nice review. We are so grateful for your feedback! It is great to know that we were able to provide you with the highest levels of service. Your comments about our team fill us with pride and equip us to provide clear and specific examples of how excellence looks like. We will pass along your comments to our team. It is words just like these that keep us going. Looking forward to your next visit! On behalf of the team, Ryan Smiley Internet Sales Manager Capital Ford Lincoln

Capital Ford Winnipeg responded

Hello Jim. Thank you for taking the time out of your busy schedule to share your opinion with other community members. Everyone here takes pride in what we do and it is through feedback like yours full of affirmations and encouragement that we renew our commitment to always trying our best. Your opinion is valuable to us and helps us shape everything that we do. Thank you once again for giving us a pat on the back. We value your patronage and friendship. We look forward to your next visit. It was truly a pleasure to serve you. Sincerely, Ryan Smiley Internet Manager Capital Ford Lincoln

Capital Ford Winnipeg responded

Hi there! Thanks for taking the time to write us a review! We're happy to hear that we impressed you and you appreciated our no-pressure, transparent approach. Congratulations on your new vehicle and we look forward to seeing you in the future. Happy driving! - Richelle

Capital Ford Winnipeg responded

Hi, RomanG. Thank you for taking the time to review us! We really appreciate your kind words about Ted and Peter and we'll be sure to pass them on. We're glad they were able to help you with your new vehicle and we hope to see you soon. Happy driving! - Richelle