Susan Tarquini
Susan Tarquini at Herb Chambers Honda

Susan Tarquini | Page 2

Service Director

Herb Chambers Honda

720 Morrissey Blvd.
Boston, MA 02122

4.7
241 Reviews
4.7

241 Reviews

Write a Review

241 Reviews of Susan Tarquini

February 24, 2024

Dealership Rating
Employee Rating

Honda Boston is The Best Hands Down. Out of all other locations and I’ve been to them all. It’s Just Facts , Not Hate More

by Jinx
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Hall

Feb 26, 2024

Herb Chambers Honda responded

Hi Jinx! We're glad to know that you consider Herb Chambers Honda in Boston as the best! We appreciate your support and look forward to continuing our service for you. Thanks for sharing your experience with us!

February 23, 2024

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They never called you back to let u know anything and they will leave u clueless and take long to respond. This will be my last time ever financing a car with them. More

by Fnano041
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Robert Hall

Feb 26, 2024

Herb Chambers Honda responded

Thank you for the review. I'm disappointed to hear you're not satisfied with the service provided by our team and will make sure we address this feedback internally. If there are any outstanding concerns that we can address for you, please feel free to contact me directly at your earliest convenience. Respectfully, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

February 22, 2024

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Employee Rating

Did a very good job, Really paid attention to detail and kept me informed about the steps involved for the required work More

by Stefanokeel
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sean DeSilva

Feb 23, 2024

Herb Chambers Honda responded

We're glad to know you appreciated the attention to detail from our team at Herb Chambers Honda In Boston. Keeping customers informed is a priority for us! Thanks for your feedback.

February 10, 2024

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The staff is friendly, knowledgeable, and professional. My service advisor, Sean, was excellent and deserving of the highest praise. More

by mdotklein
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robert Hall , Sean DeSilva

Feb 12, 2024

Herb Chambers Honda responded

We're glad to know that our team, especially Sean, provided excellent service during your visit to Herb Chambers Honda In Boston. Thanks for the high praise and we look forward to assisting you again in the future! Safe travels!

February 04, 2024

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Employee Rating

I needed an emergency service and the service department scheduled me immediately. The technician spent a long time in diagnosing my issue and was sensitive to getting it right before money was committed. C More

by depowellbedford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Hall

Feb 05, 2024

Herb Chambers Honda responded

We're glad to know our service department at Herb Chambers Honda In Boston was able to assist you promptly and effectively. We always aim for clear communication and accurate diagnostics before proceeding with any work. Thanks for the positive feedback!

January 26, 2024

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Sean was extremely thorough and proactive and went the extra mile. The center was responsive as I had no appointment having a flat tire that needed immediate attention and they took me in. More

by lkortenhaus
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean - service manager

Jan 29, 2024

Herb Chambers Honda responded

We're glad to know that Sean and our team at Herb Chambers Honda In Boston were able to assist you promptly, especially in an emergency. Thank you for your kind words!

January 22, 2024

Dealership Rating
Employee Rating

Hi, my name is Amaka. Excellent is the word to describe my experience with the Herb Chambers Honda. Mr Robert’s help and assistance was above and beyond, keep it up. Th More

by amaka.p.ozonma
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Hall

Jan 23, 2024

Herb Chambers Honda responded

Hi Amaka! We're delighted to know that your experience with Herb Chambers Honda in Boston was excellent! Your kind words about Robert's assistance are much appreciated. Thank you for choosing us and sharing this positive review!

January 16, 2024

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Employee Rating

I always have a good experience at the dealership. The staff is friendly and keep me informed of the status of my car. More

by David Gilbert
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Hall

Jan 16, 2024

Herb Chambers Honda responded

David, we're glad to know you always have a good experience at Herb Chambers Honda In Boston. Our team appreciates your feedback and looks forward to assisting with any future needs!

January 13, 2024

Dealership Rating
Employee Rating

Sean explained everything and reached out numerous times to update me. He and Susan went above and beyond they are a great team. More

by Btlrsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean DeSilva

Jan 16, 2024

Herb Chambers Honda responded

Hi! We're delighted to know that Sean and Susan provided you with excellent service at Herb Chambers Honda In Boston. They'll be pleased to learn they made such a positive impact on your experience!

January 06, 2024

Dealership Rating
Employee Rating

Very professional and approachable service department. Susan Tarquini, Service Director, met with me and understood my concerns about changing to a new service department after moving to the area. She i More

by Ydjarreau
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean DaSilva

Jan 08, 2024

Herb Chambers Honda responded

It's great to know that Susan and Sean were able to provide you with such a positive experience at Herb Chambers Honda In Boston. We appreciate your feedback and look forward to assisting you with any future service needs!

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