Steven Sao

Lots of Miss information in the beginning, shipping took about 15 days to get to AZ after purchased in the dealership. No communication at all, as I was forced to call everyday for information. I was quoted about 15 days to get to AZ after purchased in the dealership. No communication at all, as I was forced to call everyday for information. I was quoted $250 for a key and then was told it was almost $400, but they did honor their word after multiple complaints about that. Overall a very bad and disappointing experience with the dealership. I hate the fact that the general manager is only responsible for shipping, I cannot work around their time, I am a very busy guy myself and I had to cancel multiple business trips due to this Van. They guaranteed the delivery on the 13day of purchase and it still arrives 2 days late… unfortunately never again will they have my business and I will inform others from my horrific experience. More

by rawkimxhbc Verified Customer Verified Customer

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Everyone in the service department was incredibly helpful, friendly and funny. It was not about experience at all and thank you to the manager of the service department Stephen and Marco who is my se helpful, friendly and funny. It was not about experience at all and thank you to the manager of the service department Stephen and Marco who is my service provider. They're both excellent guys. More

by LISALOPEZ87 Verified Customer Verified Customer

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Many thanks to the Envision Ford of Duarte team for their great customer service and support. Special thanks to Steven and Polo. I am very pleased with how the car is running now. great customer service and support. Special thanks to Steven and Polo. I am very pleased with how the car is running now. More

by AFACHE Verified Customer Verified Customer

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