Steve Riccardone | Page 77

Overall experience was a pleasure. Salesman were knowlegible courteous and willing to go over the product and options. I will highly recomend this dealership to my friends and family. knowlegible courteous and willing to go over the product and options. I will highly recomend this dealership to my friends and family. More

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Nick was PHENOMENAL. He was so helpful from beginning to end and made the sales experience so pleasurable with no stress or pressure. Both he and Joe went above and beyond to get me the best deal possib to end and made the sales experience so pleasurable with no stress or pressure. Both he and Joe went above and beyond to get me the best deal possible to get me in the new truck I always wanted. Nick was pleasant and patient and understanding and I truly felt he wanted me to be happy as soon as I began dealing with him. Joe worked out the financing in the best possible way to fit my budget. Steve went through all the paperwork quick and painless and explained all the service plans so I would understand what I need. Nick is truly an asset to your company and I will be sending him everyone I know who is looking for a car. Thank you for all your help. More

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Everyone involved in this deal was extremely motivated to make this deal happen within the constraints of financial limitations. In addition, when I was scheduled to pick up the new vehicle, I suffered a sev make this deal happen within the constraints of financial limitations. In addition, when I was scheduled to pick up the new vehicle, I suffered a severly blown disk in my back the night before delivery and was in great pain. All parties went out of their way to accommodate me in any way they could. The sales pressure was subtle but not overpowering. They made it fun and had an open mind to close this deal. I am completely satisfied with the way this dealership has handled my transaction. More

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I was coming from the Washington DC area to buy this car. They had the car I wanted in stock and we were able to take care of the transaction over the telephone in a couple hours, and I picked the car up tha They had the car I wanted in stock and we were able to take care of the transaction over the telephone in a couple hours, and I picked the car up that weekend. They did exactly what they said they would, no games or hassle. Very smooth transaction, highly recommend for anyone who wants a dealership with straight talk and honest people. More

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Jeff has been very helpful with me getting accustom to my new MKS. He is very knowledgeable about the entire Ford, Licoln line up and has been able to answer all my questions. I picked up my 2013 MKS on 9/10 new MKS. He is very knowledgeable about the entire Ford, Licoln line up and has been able to answer all my questions. I picked up my 2013 MKS on 9/10/2012 and Jeff is still answering my questions, he has been there all the way. My last purchase form Mitsubihi was see you later after I picked up the car. Not with DANA, I feel they are there for me and Jeff has proven it. Jeff is a true professional and a great salesman. His great personality and his caring about the customer was very evident, it made me feel very comfortable, he has made my leasing this car exactly has it should be, a truly fun and exciting experience and not an aggravating ordeal. Dave was great and work with me to get a fair deal on leasing this vehicle. Steve made the finacial process painless with no BS. Overall my experience with DANA’s staff and management was great. I definitely will be a repeat customer and will recommend this dealership to friends and family. More

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Absolutely the most painless new car purchase experience ever! Both Mike Price and Steve Riccardone were professional and courteous. We were the first to purchase the Ford Focus ST car on the lot..We will m ever! Both Mike Price and Steve Riccardone were professional and courteous. We were the first to purchase the Ford Focus ST car on the lot..We will most definately be recommending Dana Ford to our family and friends. Thanks so much guys! More

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I found a 2009 Lincoln MKZ online and fell in love with the look and features of the car, plus it only had 23,000 miles on it. I live in central NJ and decided to make the drive to Staten Island to look at the look and features of the car, plus it only had 23,000 miles on it. I live in central NJ and decided to make the drive to Staten Island to look at the car and test drive it. When I walked in, I was approached by Richard and I told him that I was interested in the car if I could get it for the right price. The car was listed at $25,000 at the dealership and $24,000 online. I offered them $21,500 for the car and was countered with the old "someone offered $22,300 a week ago and was turned down". (I understand they have to do their job and try to make money so I wasn't concerned with the price games they attempted to play). I countered with $22,000 as my final offer and it was accepted. We took it for a test drive and Rich showed me the features. I fell in love with the car and decided to proceed with the paperwork. I was approved for a phenomenal 1.9% interest rate over 5 years which excited me even more. The process didn't take long at all and I went into Steve's office to finish the paperwork. He was thorough and corrected 2 mistakes that ended up saving me over $1,000 (The interest rate was at 2.9% instead of 1.9% and the sales tax was for NY's almost 9% instead of NJ's 7% tax). I went to look at the car on a Sunday and was disappointed to find out that I couldn't take the car home because my insurance company was closed and would also be closed Monday for Labor Day. Seeing my disappointment, Joe told me that he would give me a dealer plate that I could use until Tuesday when my insurance company would be open! I was thrilled and it topped off an already very pleasant experience at Dana Motors. When I was handed the keys, I was in a bit of a rush to beat the storm, but Joe was very nice and offered to show me anything I wanted to know about the cars features. When I came back on Tuesday, Frank took his time to go over all of the features of the navigation and sync system that I was trying to figure out on my own, but was having a little bit of difficulty. He didn't rush through the tutorial or anything so I was very pleased. While waiting around, I saw Joe again and he was a nice kid to have a conversation with. He passed the time and was very knowledgeable about the cars being sold there. NOW, I can only vouch for the people I worked with at this dealership. Some of the younger salesmen there didn't create a very pleasant atmosphere because of their "grouping" and hawking people as they came through the door. So all I can recommend is starting your visit off by dealing with Richard Harley, because I don't know if I would have purchased this car if I dealt with someone else. Thanks Rich!!!! More

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dana has great customer service! they made me feel like family and went above and beyond to ensure that i was happy - would def recommend family and went above and beyond to ensure that i was happy - would def recommend More

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The staff at Dana Ford where so helpful with the process of leasing a new car and explain everthing so that I that understand throughly and every one from the beginng to the end of the sale process was grea of leasing a new car and explain everthing so that I that understand throughly and every one from the beginng to the end of the sale process was great. I would recomend Dana Ford to all my freinds, More

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From the moment we stepped into Dana, Tom and Sal were very informative and friendly and accommodating. Steve finished the process and was wonderful to deal with. The entire experience was a pleasure. very informative and friendly and accommodating. Steve finished the process and was wonderful to deal with. The entire experience was a pleasure. More

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