Sterling Sine
Sterling Sine at Westside Lexus

Sterling Sine | Page 10

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
98 Reviews
5.0

98 Reviews

Write a Review

Dealership Experience

3 yrs, 5 mos

98 Reviews of Sterling Sine

May 30, 2021

Dealership Rating
Employee Rating

Sterling was nice, helpful and guided me to the process of choosing the car with the best options. Feeling confident that was an excellent decision. His help was definitive with our decision. More

by Acabahier
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Excellent service

Jun 01, 2021

Westside Lexus responded

Thank you for your five stars! We are delighted to hear that Sterling helped you drive home from Westside Lexus in the right car for you. Congratulations from our entire team!

May 18, 2021

Dealership Rating
Employee Rating

Everything went well and smooth. Dealer was nice and went above and beyond to help get a car. Would come here again. Thank you for your help. More

by ONGT2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 18, 2021

Westside Lexus responded

We couldn't be happier to hear that you had a smooth and seamless car buying experience with us, and we're grateful to have earned your business! We hope the new ride exceeds expectations and we look forward to the opportunity to work with you again down the road. Drive safe and thank you from all of us here at Westside Lexus!

April 25, 2021

Dealership Rating
Employee Rating

Sterling did a FANTASTIC job assisting me with my first vehicle purchase! He ensured I felt comfortable and confident throughout the entire process. I truly felt as though he was doing his best in working More

by Jessica Patterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2021

Westside Lexus responded

Hi Jessica - Thank you for the great review! Sterling is an excellent member of our team, and it is wonderful to hear that he went above and beyond to assist with your purchase. Drive safely in your first new vehicle, and congratulations! We hope to see you again at Westside Lexus!

April 22, 2021

Dealership Rating
Employee Rating

Very professional services, very please with the sale man will be come back for future bussiness with Westside Lexus, for future new car , thank you More

by Alan le
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

Apr 23, 2021

Westside Lexus responded

Alan - It was our pleasure to assist you! Thank you so much for stopping by to post a great review about Westside Lexus and your purchasing experience. We wish you many safe miles in your new vehicle.

April 21, 2021

Dealership Rating
Employee Rating

Want a great used car purchasing experience, go see Sterling Sine. Absolutely great experience all around. I've interacted with nearly every department within WS Lexus and each time they hit it out of More

by SMarshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Ben Stephens, Isaias Ponce, Anil Sharma , Pam Pitakpitayaphol

Apr 22, 2021

Westside Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with Sterling and our team at Westside Lexus, and we will certainly pass along your kind words. We are grateful to have you as a returning customer, and we look forward to your next visit!

April 15, 2021

Dealership Rating
Employee Rating

I am mixed about this dealership. I want to give them 1 star because I had several issues. I also want to give them 5 stars because they did resolve each issue. Even if I had to be very firm about the re More

by EVAALCORN
Recommend Dealer
Yes
Apr 16, 2021

Westside Lexus responded

Thank you for taking the time to leave us this review and feedback. I do apologize for the issues you experienced, but I am pleased to hear that we were able to resolve them for you. I will be sure to use this as a learning experience and work to improve our process going forward, and if there is anything more we can do to assist you, please don't hesitate to give me a call. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

April 13, 2021

Dealership Rating
Employee Rating

Very friendly service. No pressure to buy. Finance dept. very helpful and made process easy. Great selection of used and new cars to choose from. Sales rep. was very knowledgeable and kept us informed of n More

by jtdavies08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

Apr 13, 2021

Westside Lexus responded

Thank you for the wonderful feedback about our service and inventory! We love to hear that you had a pressure-free car-buying experience. All of us at Westside Lexus are grateful for your business and we wish you safe driving!

March 31, 2021

Dealership Rating
Employee Rating

Great follow up to help us get exactly the car we wanted. Sterling and the team were professional and good to work with in completing our purchase! More

by Jimbo123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Shafer

Mar 31, 2021

Westside Lexus responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with Sterling and the team. Drive safely in your new vehicle, and congratulations! We hope to see you again at Westside Lexus!

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