Simone McErlean
Simone McErlean at Nucar Nissan of Allentown

Simone McErlean | Page 2

Service Consultant

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

4.7
495 Reviews
4.7

495 Reviews

Write a Review

Dealership Experience

9 yrs, 3 mos

Industry Experience

9 yrs, 3 mos

Languages Spoken

English English

495 Reviews of Simone McErlean

April 20, 2024

Dealership Rating
Employee Rating

very profesional service manager, very willing to work with his costumer to find a solution on people's concerns. More

by amauryg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Nucar Nissan of Allentown responded

Thank you for highlighting our service manager! We are glad they were able to work with you to find a solution! Have a nice day!

April 20, 2024

Dealership Rating
Employee Rating

Great service, everyone was very nice, well taken care of, would recommended to family and friends! More

by aprilfullam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Nucar Nissan of Allentown responded

Thank you for your review and recommendation! Have a nice day!

April 17, 2024

Dealership Rating
Employee Rating

Always a good experience with Simone and everyone else in the service department!! They need a raise especially Simone, she goes above and beyond to help!! More

by Suzanne Heine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer

Apr 18, 2024

Nucar Nissan of Allentown responded

Thank you for your feedback! We are glad to hear Simone did such a great job and went above and beyond to help you! Until next time, take care!

April 14, 2024

Dealership Rating
Employee Rating

Made my appt for inspection and asked how long I would have to wait. A time frame was given to me for 2 1/2hrs & it was completed. They explained everything that was done & everything that is needs to be More

by Mnroskos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer

Apr 16, 2024

Nucar Nissan of Allentown responded

It's wonderful to hear about your positive experience with Rothrock Motors! We're thrilled that your inspection appointment was completed within the estimated time frame and that you received thorough explanations about the service. Thank you for choosing us for your vehicle servicing needs!

April 11, 2024

Dealership Rating
Employee Rating

Good expirence in purchase a car, excellent service from Matt always giving the right information and clarifying what the client really needs. More

by mariaasanchezltkd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2024

Nucar Nissan of Allentown responded

Thank you for your feedback! We are happy you had a good car buying experience with us, and that you found Matt so helpful! Enjoy your new Nissan and take care!

April 06, 2024

Dealership Rating
Employee Rating

Nice clean fast service. Everyone I talked was very nice and helpful . I got my appointment the same day More

by JONH429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Nucar Nissan of Allentown responded

Thank you for your feedback! We appreciate your nice words about our service and staff! Until next time, take care!

March 30, 2024

Dealership Rating
Employee Rating

I brought my car in the day before my scheduled appointment, because that was the most convenient time to drop it off. I was on my way home and received a call they had already brought it in to ch More

by Linda.bolender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Nucar Nissan of Allentown responded

Thank you for your kind words about our service department and staff! We are happy to be able to assist you in a way to where you were impressed! We hope to assist you again in the future! Have a nice day!

February 29, 2024

Dealership Rating
Employee Rating

Excellent service. Worth the trip from Philadelphia to Allentown for my inspection!! And they washed my car!! Thanks, Rothrock More

by DJPESQ
Recommend Dealer
Yes
Mar 01, 2024

Nucar Nissan of Allentown responded

Thank you for traveling so far to get your vehicle serviced with us! We appreciate your kind words about your service experience! Have a wonderful day!

February 28, 2024

Dealership Rating
Employee Rating

g g g g g g g g g g g g g g g g g g g More

by ECGSAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer, Kevin Podratz

Feb 29, 2024

Nucar Nissan of Allentown responded

Thank you for your 5-star rating and review! Have a nice day!

February 22, 2024

Dealership Rating
Employee Rating

Professional, polite,curtious, respectable in & out in a reasonable amount of time. Will be going back More

by uwhoome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2024

Nucar Nissan of Allentown responded

Thanks for your great rating of Rothrock Motors! We're happy we could provide a 5-star experience for you. Thanks for your business and we hope to work with you again soon.

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