209 Reviews of Simon Chan
May 20, 2023
Please give accurate information regarding warranty coverage when giving the price of the repair. Thank you coverage when giving the price of the repair. Thank you More
Other Employees Tagged: David Cobb
May 19, 2023
Excellent communication, professional , friendly, knowledgable . In and Out no Problems. Highly recommended , will buy my next car from here as well. knowledgable . In and Out no Problems. Highly recommended , will buy my next car from here as well. More
Other Employees Tagged: Jean Carlos Gonzalez , Rob Smith
May 17, 2023
I had to bring my car in three times regarding the check engine light... the first time the light came on was when I came in for a tire replacement. I was told the engine light was 40,000 mile maintenance r engine light... the first time the light came on was when I came in for a tire replacement. I was told the engine light was 40,000 mile maintenance related, but I didn't need any maintenance until 45,000. The tech said they would turn the light off since there was no service needed. However, they forgot to turn it off... I came back a few days later to have them turn it off and Zach Claybrooks looked at it and said the engine light was NOT scheduled maintenance related. So, I had to come back a third time to have actual service performed. Simon Chan was extremely helpful, worked with the warranty company, and set me up with a rental car so I didn't have to wait long. More
Other Employees Tagged: Zach Claybrooks , Whoever the young man who works the rental counter.
May 16, 2023
Very prompt service even though the dealership was swamped. Simon was very courteous and understanding. I use this location for all my service work. swamped. Simon was very courteous and understanding. I use this location for all my service work. More
May 13, 2023
Great customer service as always. Service was quick and efficient and much lower price than originally anticipated. Service was quick and efficient and much lower price than originally anticipated. More
Other Employees Tagged: Carlos Ortega
May 13, 2023
Out freakin standing! !! You all are so fast and very clear with what’s needed or not needed. 15 word minimum for a review. I don’t have much more to say. !! You all are so fast and very clear with what’s needed or not needed. 15 word minimum for a review. I don’t have much more to say. More