Shiva Shahriari
Shiva Shahriari at Scott Honda of West Chester

Shiva Shahriari

Honda Service Advisor

Scott Honda of West Chester

706 Autopark Blvd
West Chester, PA 19382

5.0
45 Reviews
5.0

45 Reviews

Write a Review

45 Reviews of Shiva Shahriari

May 10, 2024

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Employee Rating

Wonderful service. Explained everything. Honest. Best experience I ever had getting car checked! Would use again! More

by ncarr1
Service Price Transparency
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Recommend Dealer
Yes
May 13, 2024

Scott Honda of West Chester responded

We're thrilled to hear this was the "Best experience I ever had getting a car checked." 5-star customer care is our benchmark, so we're grateful to have earned your stars.

January 14, 2024

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I have been a loyal Scott Honda customer since 1998. The service department has always been outstanding, and my latest experience, on January 12, 2024, was no exception. I was fortunate to have an outst More

by beatlebob
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Recommend Dealer
Yes
Jan 25, 2024

Scott Honda of West Chester responded

Shiva will be over the moon to read this review. Shiva knows that your car makes your life work. She's a true professional who comes alongside our customers to help and educate them in decision-making when caring for their Honda. As a longtime client, your five stars are priceless. They let us know that we're getting it right and with consistency— over two decades— that's important. Thanks kindly for sharing your experiences with others.

Jan 26, 2024

beatlebob responded

I can't say enough about the outstanding service Shiva provides. I hope that she receives the recognition she truly deserves. She sets the bar for what awesome customer service should be, and I would absolutely recommend her to anyone who desires the best in customer service.

November 29, 2023

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I've had my car serviced at Scott Honda for nearly a decade and have never been more impressed with the Customer Service Shiva provided. She is warm, knowledgeable, and represents Scott Honda with exce More

by RAbrams
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Recommend Dealer
Yes
Dec 01, 2023

Scott Honda of West Chester responded

As you wish... I've just forwarded your words to Mr. Scott directly, as well as Shiva's team leads. Thanks for sharing your experience and placing your spotlight on Shiva's professionalism and knowledge. She represents the best version of us. Please know also that it's a tremendous compliment to have your continued trust over these last ten years. We value your recommendation.

November 08, 2023

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Always have an excellent experience at Scott Honda. And Shiva was so helpful and very caring. The car work was done and the care was washed. My friend asked whether it was brand new. It was so great ha More

by dgeorge452
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Recommend Dealer
Yes
Nov 15, 2023

Scott Honda of West Chester responded

The best compliment we could earn is your continued trust, so thank you! This is an amazing review to receive and we value your high opinion— it means a lot that you took time to recommend us in this way. Thank you from our whole team, and we look forward to keeping your car running "brand new"!

February 20, 2023

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This is the second automobile that we have purchased in the last two years from Scott Honda. Gregory Cole has been our salesman for both purchases. He is an outstanding salesman and and has an exceptiona More

by johnmack787
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Cole, Rob Gill

Feb 24, 2023

Scott Honda of West Chester responded

Hi John, thanks for taking the time to share your thoughtful feedback with our team. No doubt, we'll be celebrating Greg's hard work to earn your total satisfaction! From sales to service, we're grateful for your continued trust. And we look forward to welcoming you back :)

January 09, 2023

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West Chester is the only place I will ever take my car for service. Super thorough and very friendly service department. Thanks to Genero and Shiva for taking such good care of my car today. More

by Marydudley06
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Recommend Dealer
Yes

Other Employees Tagged: Genaro Cordero

Jan 10, 2023

Scott Honda of West Chester responded

Thank you, Mary, for your continued trust! For sure, our team is committed to 5-star care for you and your vehicle. We appreciate each opportunity to earn your total satisfaction.

December 14, 2022

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I have always had good experience at this dealership both buying a car or having a car serviced More

by jraftery
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Recommend Dealer
Yes
Dec 20, 2022

Scott Honda of West Chester responded

We're grateful for your continued trust! Thank you for being our guest, and sharing your 5-star feedback with our team!

December 11, 2022

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Outstanding customer service nice waiting area very pleasant service reps a wonderful environment would return for service again More

by Coop
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Recommend Dealer
Yes
Dec 13, 2022

Scott Honda of West Chester responded

Thanks for being our guest! We're glad the comfort and convenience of Scott Honda made your service visit a 5-star success. We'd be happy to welcome you back any time :)

December 09, 2022

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Shiva Shahriari was my service tech this AM for a just a minor issue. She was very kind, honest, and made the experience very simple and pleasant. More should be like her. Thank you for excellent custome More

by MC
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Recommend Dealer
Yes
Dec 12, 2022

Scott Honda of West Chester responded

Thank you for being our guest! We're so glad you enjoyed an easy, stress-free service visit. It's awesome to learn Shiva delivered thoughtful customer care, earning your total satisfaction. That's always our goal :) We look forward to welcoming you back!

December 05, 2022

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Very helpful staff and nice dealership. Had to come in on a leaking tire valve stem. Used the Express station. Nice waiting room and all staff were positive cheerful people. No high press More

by 1957porschespeedster
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Recommend Dealer
Yes
Dec 08, 2022

Scott Honda of West Chester responded

Thanks for being our guest! We're so glad to hear your service visit was a 5-star, smooth-sailing success :) It's absolutely our goal to make your maintenance needs easy through honest, reliable service.

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