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Shaun Koch
Shaun Koch | Page 3
Service Consultant
Hyundai of New Port Richey
3936 U.S. Hwy 19
New Port Richey, FL 34652
272 Reviews
272 Reviews of Shaun Koch
October 31, 2019
Great service great attitude When I arrived, I was greeted by name a hand shake and a smile. Shaun Koch got my car into the service bay right away. He them came and personally When I arrived, I was greeted by name a hand shake and a smile. Shaun Koch got my car into the service bay right away. He them came and personally got me in the waiting area and told me the inspection was fine, oil changed and I am good to go. Great experience. More
by rayus13
Verified CustomerOther Employees Tagged: Jonathan Simons
Helpful 
October 31, 2019
replacing door panel under warranty I went in earlier for an oil change and was informed that the damage would be covered. I wasn't even planning on asking but the tech saw it and mentio I went in earlier for an oil change and was informed that the damage would be covered. I wasn't even planning on asking but the tech saw it and mentioned it. More
by ogdenkevin
Other Employees Tagged: Juan Aviles
October 31, 2019
Great Experience Shaun was very accommodating! He set me up with a courtesy ride to and from work so that I could drop my car off for service. He communicated with me Shaun was very accommodating! He set me up with a courtesy ride to and from work so that I could drop my car off for service. He communicated with me and kept me up to date with what they found and how much it would cost. When I came back to pick up my car everything was ready like he said it would be. I really appreciate him taking the time to help me and making sure I understood the services. Really great visit overall and my car is back to normal. More
by alexandra2019
October 30, 2019
Maintenance Every time I go there I have a good experience Sean and your customer service department is outstandingI like that he breaks my life very simple and v Every time I go there I have a good experience Sean and your customer service department is outstandingI like that he breaks my life very simple and very easy every time I go there and say to the sales department always checks on me and make sure I have no problems between those two employees they probably make your dealership a better dealership I would think about giving them both advances in promotions More
by Zapmax62
Other Employees Tagged: Shane Ippolito
October 24, 2019
Excellent service advisor Repairs were made correctly and in a timely manner. Great service advisor who exceeded my expectations. He explained what work was done, and informed Repairs were made correctly and in a timely manner. Great service advisor who exceeded my expectations. He explained what work was done, and informed me of future services required. More
by b.mackenn
October 24, 2019
New car, no complaints I gave a five star rating because Harry Hahn was very helpful and thorough with his explaining on how to this car would help my situation and I would I gave a five star rating because Harry Hahn was very helpful and thorough with his explaining on how to this car would help my situation and I would definitely recommend him to a friend that was looking for a new car. More
by jfountain2007
Other Employees Tagged: Keith Chase, Harry Hahn, Mark Nessel
October 24, 2019
Oil change and wheel alignment Work was A one. The only down was the length of time to get the work completed. Perhaps too many reservations. Waiting area clean and popcorn good. Work was A one. The only down was the length of time to get the work completed. Perhaps too many reservations. Waiting area clean and popcorn good. More
by SantaFe4Me
October 21, 2019
Oil change Shaun is always very nice. This was the final of My free oil changes. It it is not always easy getting thru on your phone system. however once your Shaun is always very nice. This was the final of My free oil changes. It it is not always easy getting thru on your phone system. however once your do seems to be easy to get an appointment More
by CRESTONDIZE
October 21, 2019
Great service, great service people I always get wonderful service, I am always kept aware of what's happening. Like no other dealer I have gone to in the past. I always get wonderful service, I am always kept aware of what's happening. Like no other dealer I have gone to in the past. More
by jmjb
October 21, 2019
Oil change I had made an appointment so did not expect to be there more than 2 hours. Just under 2 hours. Sean very friendly and attentive. I had made an appointment so did not expect to be there more than 2 hours. Just under 2 hours. Sean very friendly and attentive. More
by tammykijankae
Other Employees Tagged: Shane Ippolito
