Shan Herwig | Page 4

Shan - Professional, Kind, Efficient.......Awesome! Shan Herwig, new car sales, helped my older parents with a new van purchase after losing their 2015 Honda Van in a total loss auto accident caused by Shan Herwig, new car sales, helped my older parents with a new van purchase after losing their 2015 Honda Van in a total loss auto accident caused by an uninsured motorist. It had already been a month long, trying process with insurance companies, etc and when we walked in the dealership we were greeted by Shan in a professional "How can I help you" manner. Help she did. She located the van they wanted, worked with them on the price, which I can say was very fair, and seemed to understand that they needed some special attention. It made purchasing the replacement vehicle smooth and helped to soften some of blows of all that they had been through the previous month. Can't say enough good about Shan and Mungenast. We feel they went out of their way for Dad and Mom! Makes me want to go trade my own car just so I am a Mungenast owner. Thanks Shan! Dave Gierse was also very kind and very professional as we walked through the final purchase process. More

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Very Wonderful and Professional Shan, was an absolute pleasure, super nice and professional. Great group at Mungenast Honda. I would highly recommend Shan when buying your next car Shan, was an absolute pleasure, super nice and professional. Great group at Mungenast Honda. I would highly recommend Shan when buying your next car! I am very satisfield with our purchase and we will return for the next purchase when the time should come! More

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No hassle and great experience Purchased a new 2015 Accord from Shan and she made the purchasing experience wonderful. Between letting us test drive the car on our own, no hassle or Purchased a new 2015 Accord from Shan and she made the purchasing experience wonderful. Between letting us test drive the car on our own, no hassle or pressure and the value we received was the best we could find in the area. Our closing of the paper work was very easy and our time spent at the dealership was limited on the account of her preparing before us arriving. Car was immaculate when we picked it up and found her to be honest and customer service driven. I would recommend anyone seeing Shan before making any decisions. Thank you, Craig G. More

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Thank you Shan Herwig. Best car buying experience! Dave Mungenast Honda was recommended to me by two different friends. One being retired from selling Honda's at another dealership and the other who h Dave Mungenast Honda was recommended to me by two different friends. One being retired from selling Honda's at another dealership and the other who has bought cars from Shan Herwig. I was very happy right from my first meeting with Shan. She found the car I wanted, (this is my 5th Honda Odyssey) went out of her way to make it convenient for me and worked around my schedule to complete the deal. Everyone I met at Dave Mungenast was friendly and welcoming. I would highly recommend this dealership and Shan Herwig. Thanks again Shan! Patty B. More

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Pulled from the darkness of bankruptcy One can not truly express in words the appreciation of the heart I felt for the Genuine kindness, care and respect bestowed upon me by Shan Herwig and One can not truly express in words the appreciation of the heart I felt for the Genuine kindness, care and respect bestowed upon me by Shan Herwig and Tiffany Farace of the Mungenast St. Louis Honda Sales Team. Bankruptcy is a humbling and embarrassing situation to find yourself, not to mention, the urgent need to find a suitable transportation replacement. On my first visit, Tiffany was straight up about my impending financial status and the opportunities allotted. When the time arrived to purchase a vehicle, I was so relieved and very impressed to find I could honestly trust her word and that she listened to me and was able to brighten my day with a bit of a discounted monthly payment, as I requested. You can't imagine the esteem I felt as I drove away the same day in a beautiful Honda Civic EXL. Shan was kind and patient and extremely understanding. Shan makes you rethink the stereotype of a car salesperson. She is incredibly knowledgeable, open to all questions, a great listener and there is nothing more inviting that working with a Sales person who loves her job, her company, her owners, and more importantly, her co-workers and customers. I am thrilled to have had the opportunity to meet Shan and Tiffany and I highly recommend everyone should visit them at Mungenast St. Louis Honda on Lindbergh Blvd. Here lies the bright side of Bankruptcy! Sincerely and Most Appreciative, Cathy....PS: I LOVE MY HONDA CIVIC!!!! More

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Most enjoyable car buying experience Shan Herwig is a very good sales person. She made a potential stressful situation a very enjoyable experience. She was in the middle of a very busy Shan Herwig is a very good sales person. She made a potential stressful situation a very enjoyable experience. She was in the middle of a very busy Saturday, but was able to help assist me with obtaining a good trade in value on my old car and a good price on a new CRV. Her genuine warm personality put me at ease and made me very confident I was being treated very fairly. The dealership had my CRV ready for me has I was working out the financing. It was my best car buying experience and Shan Herwig is the person the made it so. More

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Car Buying Ain't Just A Man's Game Anymore (Sorry Dad!) I purchased a new CRV with the help of Shan Herwig today. Shan was a referral from a family friend and I could not be more pleased with the level of I purchased a new CRV with the help of Shan Herwig today. Shan was a referral from a family friend and I could not be more pleased with the level of service that I received. She was friendly and kind, accommodating and efficient. Shan came in at 7:30am ON HER DAY OFF to meet me. This level of service is above and beyond. I am a single woman, and I felt 100% that I was being treated fairly and with respect. Mark, Jim and Mike were also fantastic, and the four of them made my car buying experience EXACTLY what it needed to be: fun and fair. Side note: this is my second Honda from Munganast and I've been using the service department there for more than 7 years. Top notch. Dan Schuppan has been my service technician numerous times and he is friendly and knowledgable; gives good advice and always treats me great. I have never felt intimated or pressured - and that is awesome. To whomever is in charge of this team: Give them all a raise! More

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My favorite dealer in St. Louis This was the second CRV that I have leased. I happened upon Shan Herwig when I went into the dealership, and I am so pleased that I did. She could not This was the second CRV that I have leased. I happened upon Shan Herwig when I went into the dealership, and I am so pleased that I did. She could not have been more cheerful and helpful. Ask for her if you go to this dealership. I must add that the service has been excellent -- very friendly, helpful, and thorough, always keeping me informed as to what problems exist (minimal so far) and what is needed to be done. More

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2015 Odyssey Purchase We had a matter-of-fact, comfortable, no-pressure purchase experience with Shan Herwig. She sought to provide answers to our many questions and made We had a matter-of-fact, comfortable, no-pressure purchase experience with Shan Herwig. She sought to provide answers to our many questions and made the purchase easy. Shan provided such an excellent environment that we will recommend her to family & friends. GH More

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Great Experience! We purchased a 2015 Honda Pilot. Fell in love with this vehicle at the car show 3 years ago and finally ventured out to buy it. We received a referr We purchased a 2015 Honda Pilot. Fell in love with this vehicle at the car show 3 years ago and finally ventured out to buy it. We received a referral from a friend to ask for Shan Herwig. She is the best sales associate we have ever worked with. It was a great experience working with her. Within a few minutes of meeting Shan we were test driving a car. She listened to what our needs were and made sure we would be happy with our purchase. She provides stellar service. We are already talking about purchasing another Honda from her. First time ever that I've purchased a car and been excited about it. We absolutely love our Pilot. Thank you Shan for making our purchase an easy and pleasant experience! More

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