Sean Conway | Page 7
Finance Manager
Herb Chambers Lexus of Sharon
25 Providence Hwy, Rte. 1
Sharon, MA 02067
Dealership Experience
4 yrs, 3 mos
Industry Experience
9 yrs, 7 mos
72 Reviews
Write a Review72 Reviews of Sean Conway
February 12, 2022
Chris is the best! Patiently answered all our questions and was helpful throughout the entire process. Thanks again! and was helpful throughout the entire process. Thanks again! More
Other Employees Tagged: Christopher Anderson, Amy Frederick , Don Xu
January 12, 2022
We have had a superb experience I rate @a 10My dealer We have had a superb experience I rate @a 10 My dealer Giovanni was excellent in a way of feeling comfortable .😊😊😊😊😊 We have had a superb experience I rate @a 10 My dealer Giovanni was excellent in a way of feeling comfortable .😊😊😊😊😊 More
Other Employees Tagged: Giovanni Gauthier , Katherine Renaud
December 31, 2021
Outstanding state-of-the-art Lexus dealership. Beautiful facility. Generally knowledgeable staff. Superb experience with Rob Williams who gets a special shout-out for his attention to detail and exceptional facility. Generally knowledgeable staff. Superb experience with Rob Williams who gets a special shout-out for his attention to detail and exceptional customer service. Rob went the extra mile and answered all of our questions. He was patient and extremely helpful getting us familiar with the F Sport so we felt comfortable with the vehicle. He is a credit to your dealership and should be so recognized. He has called us 3 times to follow up on various details, and this shows a genuine commitment to excellence. Honestly, he deserves more than 5-stars. On the other end of the spectrum, William Than was terrible. He was intrusive and pushy, and kept steering us to a special edition RX 350 model that he said “if you were family, this is the Lexus you should buy”. He misrepresented his knowledge that all Lexus 350’s are the same and have no difference in acceleration or performance—despite that we’ve owned a 2015 RX 350 F Sport for 6 years. At times, he was just below argumentative and was both arrogant and condescending. Truth be told, get rid of this guy! Lastly, we had made arrangements to look at a 2021 F Sport with Circuit Red interior on Monday 12/27 and made an appointment with Sam to test drive the vehicle on Tuesday 12/28. When we got to the dealership, there was some confusion and we were told Sam was off that day. Hmmm. A bit peculiar. And that was our very first contact with the dealership. Initially, it went downhill from there when William was assigned as the replacement for Sam. After our first test drive in the vehicle William was determined, above all else, to sell us, we came in and expressed our dissatisfaction to Don, the general manager, who dealt with this very promptly and professionally. He then put us in touch with Rob, who was exceptional. Rob and Sean sealed the deal. So, in the space of some 6 hours, we came into your overall excellent dealership and drove out with a 2022 RX 359 F Sport. In the interim, we encountered both ends of the professional and customer service spectrum with William an overly generous 1-star and Rob a very well-deserved 10-star experience. Hope these comments are helpful to you. Sincerely, Dr. Bill Boden More
Other Employees Tagged: Robert Williams, William Than
December 31, 2021
Hung greeted me when I arrive at the dealer and was very professional in prepping for my test drive. professional in prepping for my test drive. More
Other Employees Tagged: Hung Truong
December 24, 2021
My experience was memorable at Herb Chambers in Sharon. My salesman, Christopher Anderson, facilitated a thoroughly painless business process and was knowledgeable and helpful in my selection of a new Lex My salesman, Christopher Anderson, facilitated a thoroughly painless business process and was knowledgeable and helpful in my selection of a new Lexus I can love and know will last another thirteen years, like the GX I traded in! More
Other Employees Tagged: Christopher Anderson , Ibrahim Dinler
December 24, 2021
Arianna was great very helpful. Great place to buy a auto..The overall honesty of the staff is what made the differance for me. 5 star dealer!!! auto..The overall honesty of the staff is what made the differance for me. 5 star dealer!!! More
Other Employees Tagged: Johnny Dang , Grant. from service
April 21, 2021
Easy to talk to he knew his car very well showed me all the gadgets. Sean was very nice took time to explain everything about the car and options. He understood what we wanted and no xxxxxxxx. He was very the gadgets. Sean was very nice took time to explain everything about the car and options. He understood what we wanted and no xxxxxxxx. He was very polite and worked with us on negotiating without being at the ddrslorship for too long. One of my best experiences I’ve had buying a car. Will definitely come back to this place and I will recommend it to my friends and family. More
Other Employees Tagged: Andrew Torrico
April 14, 2021
My buying experience with Sean Conway and Herb Chambers Lexus was outstanding. Sean is someone you can trust and is very responsive. He is a good listener. The process from start to finish was extremely pr Lexus was outstanding. Sean is someone you can trust and is very responsive. He is a good listener. The process from start to finish was extremely professional and friendly. More