Scott Roberson | Page 3

My experience purchasing a truck from Buick dealership was excellent. Scott, Leah and associates were professional, knowledgeable and really great to work with. They went above and beyond to ensure I wa was excellent. Scott, Leah and associates were professional, knowledgeable and really great to work with. They went above and beyond to ensure I was completely satisfied and happy with the purchase of a new truck, I couldn't be more happier with my truck or the purchase process. Thanks for a great truck! I would highly recommend BUICK dealership to anyone! More

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We are thrilled with our new GMC Yukon! Looking forward to traveling in comfort and RVing. Looking forward to traveling in comfort and RVing. More

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I can’t say enough about Mr. Jones. From the time I walked in, until I left with my new truck, he was there to make sure I was taken care off. Everyone there was extremely helpfu Jones. From the time I walked in, until I left with my new truck, he was there to make sure I was taken care off. Everyone there was extremely helpful and very friendly. I won’t be going anywhere else for my next vehicle and I wouldn’t recommend anyone else. I’ve experienced some other pretty painful dealerships in the area but this isn’t one of them. More

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Visited the dealership just today, to look at the 2014 VW Passat 2.0L TDI SEL Premium. The sales rep, Tee, was quick to get the key and show us the car. She was friendly and took her time to explain some thi Passat 2.0L TDI SEL Premium. The sales rep, Tee, was quick to get the key and show us the car. She was friendly and took her time to explain some things about the car, while my husband went at it (meaning, looking for everything important you should look at while considering buying a car). Tee, drove the car over for us to have a test drive, however, my husband spotted the scratch on the front windshield. Tee immediately said she would get the sales manager, to discuss getting the windshield replaced. While she was away, we decided to open the trunk, because we noticed evidence of a water leak in the trunk. The husband opened the trunk cover, and in between the tire and the base board, I could see a brown substance, which was sticky. Remember, a few years back, a bunch of cars flooded, and dealerships were still trying to push them off to customers! Not this one! As soon as my husband removed the tire, there was mold on the bottom side of the tire! Yeah, no, we're not doing this! So, Tee comes back with this guy, I have no idea who he is, because he never greeted us, nor did he provide his name. Tee explained to him about the scratched windshield, then he walked around to the back of the car, and my husband let him know, there's mold and a water leak. This 'gentleman' seemed to have a bit of an attitude! I'll pay for the windshield to be replaced, but I'm not fixing any of this, because I don't need to! That's when I responded with a, "We don't need to either!" I was done! Then, he went on to say, if I don't sell this car, it's going to audition. Okay, and you sending it to audition is in some way hurting us? Child boo, my husband and I own 5 Volkswagen cars, which includes 2 ID.4 EVs. We have our own car rental business, and we own various properties as real estate investors. We are not pressed, nor will we ever do business with someone that lacks common courtesy and customer service abilities. You just lost a lifetime customer, along with recommendations to purchase from your dealership. You just earned yourself a bad review for everyone to see – Scott Roberson, Sales Manger (as I retrieved your name from the website). More

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We flew in to Jacksonville from New Orleans to buy the amazingly priced 370z Nismo that Nimnicht had. Dylan and Scott were great they helped us through the entire process over the phone before we flew in. amazingly priced 370z Nismo that Nimnicht had. Dylan and Scott were great they helped us through the entire process over the phone before we flew in. When we got there, we saw how huge the dealership was and all we had to do was sign paperwork and drive off happy in our new car! More

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The car buying experience was enjoyable. There was minimal pressure and quality customer service from the team. There was minimal pressure and quality customer service from the team. More

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In my 40 or so years of buying vehicles I have to say I was pleasantly surprised with Julio’s sales technique. If it’s his own y all should have him conduct some training. If you trained him job well done! was pleasantly surprised with Julio’s sales technique. If it’s his own y all should have him conduct some training. If you trained him job well done! Wasn’t planning on buying that day it was more of a “let’s look and make sure I actually like it” trip. Julio was more than willing to drive us around the lot and find what I was looking for and most importantly he was able to get it to my house to make sure it fit in the garage! What can I say he made it nearly impossible to say no, so we didn’t. Now she’s comfortably parked in my garage! More

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Antonie was very professional, friendly, and knowledgeable. He went above and beyond I would recommend him to all knowledgeable. He went above and beyond I would recommend him to all More

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Genesis was outstanding today. She is quite the professional and very congenial. She made the whole buying process smooth and seamless. She is quite the employee and I would recomm She is quite the professional and very congenial. She made the whole buying process smooth and seamless. She is quite the employee and I would recommend her to any of my friends and family. More

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Wow! What is there to say but a heartfelt thank you to such a professional.made me felt like part of the family. I would definitely send friends and famil What is there to say but a heartfelt thank you to such a professional.made me felt like part of the family. I would definitely send friends and family to see him. Great customer experience and service. Thank you Antoine More

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